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Csc Jobs (NOW HIRING)

Gainwell Technologies LLC

CSC Manager

Little Rock, AR

$106K - $152K/yr

Summary As the CSC Manager at Gainwell, you will lead the day‑to‑day operations of the Customer Service Center, supporting customer service and CRM initiatives that serve the healthcare and human ...

Gainwell Technologies

CSC Manager

Little Rock, AR

$106K - $152K/yr

Summary As the CSC Manager at Gainwell, you will lead the daytoday operations of the Customer Service Center, supporting customer service and CRM initiatives that serve the healthcare and human ...

Gainwell Technologies

CSC Manager

Little Rock, AR · On-site

$106K - $152K/yr

Summary As the CSC Manager at Gainwell, you will lead the day-to-day operations of the Customer Service Center, supporting customer service and CRM initiatives that serve the healthcare and human ...

Gainwell Technologies LLC

CSC Manager

Little Rock, AR

$106K - $152K/yr

Summary As the CSC Manager at Gainwell, you will lead the day?to?day operations of the Customer Service Center, supporting customer service and CRM initiatives that serve the healthcare and human ...

Suburban Propane

CSC Manager

Auburn, NY · On-site

Manage the CSC staff which includes interviewing, hiring, coaching, training and managing performance * Monitor and assure compliance in areas including safety, health/environmental, human resources ...

Suburban Propane Partners Lp

CSC Manager

Auburn, NY

Manage the CSC staff which includes interviewing, hiring, coaching, training and managing performance * Monitor and assure compliance in areas including safety, health/environmental, human resources ...

Suburban Propane

CSC Manager

Auburn, NY

Manage the CSC staff which includes interviewing, hiring, coaching, training and managing performance * Monitor and assure compliance in areas including safety, health/environmental, human resources ...

Suburban Propane

CSC Manager

Auburn, NY

We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer ...

Suburban Propane

CSC Manager

Auburn, NY

$92K - $123K/yr

We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer ...

MHI

Manager, CSC Engineering

Lake Mary, FL · On-site

Manager, CSC Engineering Company Overview At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power ...

CSC

Client Service Representative

Trenton, NJ · On-site +1

$50K - $52K/yr

CSC is a place where you're encouraged and expected to be your best. We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about ...

CSC

Client Service Representative

Ewing Township, NJ · On-site +1

$50K - $52K/yr

CSC is a place where you're encouraged and expected to be your best. We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about ...

Ozarks Health Care

CSC LPN

West Plains, MO

$24.75 - $33.50/hr

The focus of OZH-CSC is to provide urgent care psychiatric services to our seven county catchment area. The goals of our center include: rapid access to psychiatric and therapeutic services ...

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Csc information

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$15

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How much do csc jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for csc in the United States is $21.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.56 per hour, depending on experience, location, and employer.

What are CSCs (Customer Service Coordinators)?

Customer Service Coordinators (CSCs) are professionals who act as a liaison between a company and its customers, ensuring that clients receive prompt and efficient service. They handle customer inquiries, resolve complaints, process orders, and provide information about products or services. CSCs often work across various industries and may be responsible for managing communication channels, updating records, and supporting other customer service staff. Their goal is to enhance customer satisfaction and support business operations.

What are the key skills and qualifications needed to thrive as a Customer Service Consultant (CSC), and why are they important?

To thrive as a Customer Service Consultant, you need strong communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Patience, empathy, and active listening are standout soft skills for handling diverse customer needs and de-escalating conflicts. These skills are vital for delivering positive customer experiences, maintaining client satisfaction, and supporting business reputation.

What is the difference between Csc vs Network Security Specialist?

AspectCscNetwork Security Specialist
Required CertificationsCompTIA Security+, CISSP (optional)CompTIA Security+, CISSP, CEH
Work EnvironmentIT departments, government agencies, corporate security teamsIT security firms, corporate IT departments, government agencies
Industry UsageCommon in government and corporate sectorsPrimarily in cybersecurity and network protection roles

The Csc (Cybersecurity Specialist Certificate) and Network Security Specialist roles share similar certifications and work environments, often overlapping in government and corporate sectors. However, Network Security Specialists typically focus more on implementing and managing security measures for networks, while Csc roles may encompass broader cybersecurity responsibilities. Both roles are vital in protecting organizational assets from cyber threats.

What are some typical challenges faced by a CSC (Customer Service Coordinator) and how can they be managed effectively?

A CSC often manages high volumes of customer inquiries and must balance resolving issues efficiently while maintaining positive customer relationships. Common challenges include handling difficult customers, managing time effectively, and staying updated on product or service changes. Developing strong communication skills, practicing empathy, and utilizing available CRM tools can help address these challenges. Regular team meetings and ongoing training also support CSCs in staying organized and consistently delivering high-quality service.
More about Csc jobs
What cities are hiring for Csc jobs? Cities with the most Csc job openings:
What states have the most Csc jobs? States with the most job openings for Csc jobs include:
What job categories do people searching Csc jobs look for? The top searched job categories for Csc jobs are:
Csc jobs near you
Infographic showing various Csc job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 92% Physical, 6% Hybrid, and 2% Remote job distribution, with an average salary of $44,970 per year, or $21.6 per hour.
CSC Manager

CSC Manager

Gainwell Technologies LLC

Little Rock, AR

$106K - $152K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 9 days ago

Gainwell Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

109th of 190 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

As the CSC Manager at Gainwell, you will lead the day‑to‑day operations of the Customer Service Center, supporting customer service and CRM initiatives that serve the healthcare and human services needs of our communities. You will supervise teams, manage performance and service levels, and guide projects through key phases of delivery to ensure high‑quality outcomes for solutions relied upon by millions. Most importantly, you will grow as a leader through hands‑on operational leadership and Gainwell’s commitment to professional development.

Your role in our mission

Essential Job Functions

  • Provides day‑to‑day leadership and operational oversight of the Customer Service Center (CSC), including supervision of daily activities, quality assurance and quality improvement efforts, workforce management, hiring, onboarding, and training of CSC staff.
  • Manages and coordinates resource scheduling and provisioning to ensure CSC responsibilities are met efficiently and in alignment with project timelines, service levels, and State requirements.
  • Actively identifies, assesses, and mitigates project risks related to software design, development, testing, and implementation activities, escalating issues as appropriate to the CSC Project Director.
  • Oversees, tracks, and reports on service level agreements (SLAs), performance standards, and development status, providing regular updates, metrics, and recommendations to the CSC Project Director.
  • Monitors and analyzes the progress and performance of CSC operations, including project delivery, budgets, reporting, and operational effectiveness, ensuring corrective actions are implemented when performance gaps are identified.
  • Participates in system testing, enhancements, and continuous improvement initiatives, ensuring operational readiness and alignment with evolving business and technical requirements.
  • Ensures CSC operations comply with State policies, procedures, contractual obligations, and approved standards, supporting audit readiness and operational consistency.
  • Collaborates closely with the CSC Project Director, Technical Lead, Business Operations Lead, and other stakeholders to ensure coordinated execution and delivery across all CSC functions.
What we're looking for

Basic Qualifications

  • 5 years of experience managing, or serving in a key management role for, large‑scale customer service and/or CRM projects encompassing the full system development life cycle from initiation through post‑implementation, including experience using standard Project Management methodologies and project management tools to manage plans, timelines, and resources.
  • Possession of a current Project Management Professional (PMP) certification or a comparable project management certification.
  • Previous Medicaid and CRM experience is required
  • Bachelor’s degree in health care, business administration, information technology, or a related field; or four (4) additional years of experience, in addition to the required five (5) years of experience, may be substituted for the bachelor’s degree.

Other Qualifications

  • Excellent communication skills, including strong writing skills, small group facilitation skills, and formal presentation skills.
What you should expect in this role

Work Environment

  • Onsite Role: Applicants must reside in Little Rock, AR or within a commutable distance
  • Travel based on business need (25 %)
  • Willingness to work a flexible schedule to accommodate business needs and travel as required
  • Video cameras must be used during all interviews

This posting is intended for pipelining. We will accept applications on an ongoing basis.

The pay range for this position is $106,500 - $152,100 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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