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Csa Manager Jobs in Wisconsin (NOW HIRING)

NFP Corp

AVP, Client service

Madison, WI

Coordinates and provides day-to-day oversight to employees including managing the CSA workload distribution and ensuring CSA back-up coverage during vacations and absences. * Leads their direct ...

NFP Corp

AVP, Client service

Madison, WI · On-site

Coordinates and provides day-to-day oversight to employees including managing the CSA workload distribution and ensuring CSA back-up coverage during vacations and absences. * Leads their direct ...

NFP Corp

AVP, Client service

Madison, WI · On-site

Coordinates and provides day-to-day oversight to employees including managing the CSA workload distribution and ensuring CSA back-up coverage during vacations and absences. * Leads their direct ...

K & S Carriers & Logistics

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Safety and Recruiting Manager

Greenwood, WI · On-site

$70K - $89K/yr

Monitor CSA/SMS scores and lead corrective action plans to stay ahead of violations * Investigate ... Organized and self-directed -- you manage competing priorities without needing to be micromanaged

K & S Carriers & Logistics

Be Seen First

Safety and Recruiting Manager

Greenwood, WI · On-site

$70K - $89K/yr

Monitor CSA/SMS scores and lead corrective action plans to stay ahead of violations * Investigate ... Organized and self-directed -- you manage competing priorities without needing to be micromanaged

Actalent

Hardware Design Engineer

Sheboygan, WI

This role combines hands-on circuit board layout, component selection and lifecycle management, and ... Familiarity with EMC, FCC, UL, CSA, and CE compliance requirements for electronic hardware.

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Csa Manager information

See Wisconsin salary details

$23.2K

$61.9K

$103.5K

How much do csa manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for csa manager in Wisconsin is $61,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $69,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Csa Manager position, and why are they important?

To thrive as a CSA Manager (Customer Service Associate Manager), you need strong leadership abilities, experience in customer service, and often a background in business administration or a related field. Familiarity with CRM software, call center management systems, and data analysis tools is typically required. Excellent communication, problem-solving, and team-building skills make a candidate stand out in this position. These skills and qualifications are important to ensure effective team management, high customer satisfaction, and smooth operational workflows.

What are the main challenges CSA Managers typically face in their day-to-day work?

CSA Managers often manage high volumes of customer inquiries while ensuring their team provides consistent, high-quality service. Balancing the needs of both customers and team members, handling escalated issues, and meeting performance metrics are common challenges in this role. Managers must also stay adaptable to rapidly changing company policies or customer expectations. Overcoming these obstacles requires strong organizational skills, proactive communication, and a commitment to continuous improvement, making the position both dynamic and rewarding.

What is a CSA Manager job?

A CSA (Customer Service Associate) Manager oversees customer service operations, ensuring a high level of customer satisfaction. They manage a team of customer service representatives, handle escalated issues, and implement policies to improve service efficiency. CSA Managers also track performance metrics, train staff, and collaborate with other departments to enhance the overall customer experience.

What are popular job titles related to Csa Manager jobs in Wisconsin? For Csa Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Csa Manager jobs in Wisconsin look for? The top searched job categories for Csa Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Csa Manager jobs? Cities in Wisconsin with the most Csa Manager job openings:
Csa Manager jobs near you
Senior Manager, GxP Systems & Validation

Senior Manager, GxP Systems & Validation

Arrowhead Pharmaceuticals

Verona, WI • On-site

Full-time

Posted 17 days ago

Job description

Arrowhead Pharmaceuticals, Inc. (Nasdaq ARWR) is a commercial stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing.
Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates.
Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need.
The Position
The Senior Manager GxP Systems & Validation provides strategic and operational leadership for GxP-regulated computerized systems across their full lifecycle. This role is accountable for governance, validation strategy, inspection readiness, and compliant system administration, ensuring alignment with global regulatory requirements (FDA, EMA, MHRA, ICH) and evolving industry standards (GAMP 5, CSA).
This leader serves as a key partner to Manufacturing, Quality, CMC, CSA and Compliance, GLP Operations, and external vendors, driving scalable compliance frameworks while enabling business agility. The role combines system ownership and administration, validation project management, and organizational oversight to ensure enterprise-wide data integrity and computerized system compliance.
Responsibilities
Strategic Leadership & Governance
  • Maintain governance frameworks for GxP computerized systems
  • Define validation strategies aligned with GAMP 5 and CSA principles
  • Support modernization initiatives (e.g., SaaS adoption, cloud validation, CSA transition)
  • Serve as system owner and system administrator for critical GxP platforms
  • Maintain validation and system lifecycle policies and standards
  • Participates in continuous improvement of validation methodologies, templates, and risk-based approaches
  • Provide compliance guidance to executive leadership and functional heads

System Lifecycle Oversight
  • Oversee administration and compliant operation of GxP systems (Laboratory systems, LIMS, MES, EDMS, enterprise SaaS platforms)
  • Ensure systems remain validated, secure, and audit-ready throughout implementation, upgrades, and decommissioning
  • Approve system configurations, changes, and access governance frameworks
  • Ensure robust data integrity controls in accordance with ALCOA+ principles
  • Monitor system performance, audit trails, cybersecurity controls, and vendor compliance

Validation Program Leadership
  • Lead enterprise validation initiatives across multiple concurrent projects
  • Oversee development and approval of validation deliverables (URS, Risk Assessments, IQ/OQ/PQ, Traceability, Summary Reports)
  • Ensure appropriate application of risk-based validation and CSA methodologies
  • Manage validation master planning and resource allocation
  • Provide oversight of regression testing and revalidation strategies
  • Ensure validation documentation supports global inspection readiness
  • Act as SME during regulatory inspections and internal audits
  • Oversee remediation efforts related to audit findings, deviations, and CAPAs
  • Maintain awareness of evolving global regulatory expectations

Project & Vendor Management
  • Lead cross-functional teams across CMC, Quality, IS&I, Manufacturing, Engineering, GLP Operations, and external partners
  • Oversee third-party vendors and validation consultants
  • Manage budgets, timelines, risks, and resource planning for validation programs
  • Drive issue resolution and escalation management
  • Ensure vendor deliverables meet compliance and quality standards

People & Organizational Development
  • Lead, mentor, and develop validation and system administration staff
  • Establish performance expectations and competency development plans
  • Build scalable team capabilities to support business growth

Requirements
  • Bachelor's degree in Life Sciences, Engineering, IT, or related discipline (advanced degree preferred)
  • 8+ years of experience in GxP computerized systems and validation
  • 3+ years in a leadership or program management role
  • Deep expertise in CSV/CSA, GAMP 5, 21 CFR Part 11, Annex 11, and global data integrity requirements
  • Demonstrated experience leading complex, enterprise-level system implementations
  • Strong understanding of change control, deviation management, CAPA, and quality systems
  • Proven ability to influence senior stakeholders and drive cross-functional alignment

Preferred
  • PMP or equivalent project management certification
  • GAMP, ITIL, or related compliance certification
  • Experience leading CSA transformation initiatives
  • Extensive experience related to administration, operation, and maintenance of Laboratory Information Management Systems (LIMS) Chromatography Data Systems, Spectrophotometry Systems, and ancillary/supporting laboratory systems in a GxP environment (Openlab, Cary UV systems, Watson)
  • Pharmaceutical or CRO experience
  • Prior regulatory inspection leadership experience
  • Risk-based decision making
  • Continuous improvement mindset

Wisconsin pay range
$145,000-$165,000 USD
Arrowhead provides competitive salaries and an excellent benefit package.
Candidates must have current, valid authorization to work in the country where this role is located.
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