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Csa Manager Jobs in Texas (NOW HIRING)

Director, Change Management, CSA

Frisco, TX ยท Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director, Change Management, CSA (Commercial Systems Acceleration) We're looking for an experienced Director, Change Management to provide end-to-end oversight of change management across a large ...

Senior CSA Estimator

Dallas, TX ยท On-site +1

$109K - $140K/yr

Overview As a Senior Estimator (CSA) at Linesight, you will work with highly experienced ... management consultancy that keeps clients coming back. And for that we have our people to thank.

Senior CSA Estimator

Coppell, TX ยท On-site +1

$109K - $140K/yr

Overview As a Senior Estimator (CSA) at Linesight, you will work with highly experienced ... management consultancy that keeps clients coming back. And for that we have our people to thank.

Senior CSA Estimator

Dallas, TX ยท On-site

$109 - $140/hr

Overview As a Senior Estimator (CSA) at Linesight, you will work with highly experienced ... management consultancy that keeps clients coming back. And for that we have our people to thank.

As a Senior Estimator (CSA) at Linesight, you will work with highly experienced, culturally diverse ... management consultancy that keeps clients coming back. And for that we have our people to thank.

Senior CSA Estimator

Dallas, TX ยท On-site +1

$109K - $140K/yr

Overview As a Senior Estimator (CSA) at Linesight, you will work with highly experienced ... management consultancy that keeps clients coming back. And for that we have our people to thank.

Senior CSA Estimator

Dallas, TX ยท On-site +1

$109K - $140K/yr

Overview As a Senior Estimator (CSA) at Linesight, you will work with highly experienced ... management consultancy that keeps clients coming back. And for that we have our people to thank.

$127K - $165K/yr

Discover your exciting role The Manager Strategic Sourcing USA leads regional sourcing strategy and execution across MEP, CSA, and Site Indirects, ensuring predictable project delivery and strong ...

Manage and ensure department compliance with DOT/CSA, OSHA and other government regulatory agencies. * Ensure Transportation Supervisors reviewdrivershours of service (HOS) requirements, trip ...

CSA

Wichita Falls, TX ยท On-site

$14.50 - $16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage sales transactions while working assigned cash register * Maintain security of cash and protect company assets * Keep the store well-stocked, and recover merchandise * Receive merchandise and ...

Showing results 21-40

Csa Manager information

See Texas salary details

$21.4K

$57.2K

$95.5K

How much do csa manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for csa manager in Texas is $57,158.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $64,300.00 per year, depending on experience, location, and employer.

What does a CSA manager do?

A CSA manager oversees customer service operations within a company, ensuring that customer inquiries and issues are handled efficiently. They manage staff, develop service protocols, and monitor performance metrics to improve customer satisfaction. Strong communication skills and familiarity with customer management tools are essential for this role.

What are the key skills and qualifications needed to thrive as a csa manager?

To thrive as a CSA Manager (Customer Service Associate Manager), you need strong leadership abilities, experience in customer service, and often a background in business administration or a related field. Familiarity with CRM software, call center management systems, and data analysis tools is typically required. Excellent communication, problem-solving, and team-building skills make a candidate stand out in this position. These skills and qualifications are important to ensure effective team management, high customer satisfaction, and smooth operational workflows.

What are the main challenges csa managers typically face in their day-to-day work?

CSA Managers often manage high volumes of customer inquiries while ensuring their team provides consistent, high-quality service. Balancing the needs of both customers and team members, handling escalated issues, and meeting performance metrics are common challenges in this role. Managers must also stay adaptable to rapidly changing company policies or customer expectations. Overcoming these obstacles requires strong organizational skills, proactive communication, and a commitment to continuous improvement, making the position both dynamic and rewarding.

What is a csa manager?

A CSA (Customer Service Associate) Manager oversees customer service operations, ensuring a high level of customer satisfaction. They manage a team of customer service representatives, handle escalated issues, and implement policies to improve service efficiency. CSA Managers also track performance metrics, train staff, and collaborate with other departments to enhance the overall customer experience.

What are the most commonly searched types of Csa jobs in Texas?

The most popular types of Csa jobs in Texas are:

What cities in Texas are hiring for Csa Manager jobs?

Cities in Texas with the most Csa Manager job openings:

Infographic showing various Csa Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $57,158 per year, or $27.5 per hour.

Product Group Manager, Field Evaluations, Midwest and Eastern US

CSA America Testing & Certification LLC

Plano, TX โ€ข On-site

Other

Re-posted 11 days ago


Job description

Employment Status:Regular Time Type:Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary:

The Product Group Manager, Field Evaluations leads the day-to-day delivery of high-quality evaluation services for designated region in the Midwest and Eastern USA. This role is responsible for achieving service, quality, customer, and financial targets while building a strong, engaged team and ensuring alignment with corporate and divisional objectives.

  • Reports to the Senior Manager, Field Evaluations & Verifications, North America
  • Leads a team of approximately 8-12 Field Evaluation Representatives
  • Oversees service delivery for the assigned product group

Key Responsibilities

  • Lead evaluation and testing projects within the designated product group, ensuring timely, high-quality delivery.
  • Manage team performance through hiring, coaching, development, and performance management.
  • Build strong customer relationships by providing proactive communication, technical guidance, and issue resolution.
  • Support business planning, budgeting, forecasting, and resource planning for the assigned group.
  • Monitor productivity, customer satisfaction, safety, and compliance, and implement corrective actions when needed.
  • Prepare management reports and contribute to operational planning and continuous improvement initiatives.

Leadership and Collaboration

  • Communicate clearly with customers, team members, and leaders on priorities, risks, timelines, and project status.
  • Foster collaboration across teams to resolve delivery issues, manage dependencies, and improve customer outcomes.
  • Set clear goals, delegate effectively, and provide coaching that supports growth, accountability, and strong performance.
  • Promote a positive team culture built on respect, feedback, continuous learning, and adaptability to change.

What Success Looks Like

  • Deliver multiple projects on time, on budget, and to quality standards while optimizing team utilization and margin.
  • Allocate resources effectively, manage schedules, and ensure productivity targets are achieved.
  • Drive continuous improvement in service delivery, technical execution, and operational efficiency.
  • Identify and mitigate project, operational, and customer risks in a timely manner.
  • Support complex customer opportunities, including commercial quotes and RFPs, as needed.

HSSE

  • Demonstrate visible leadership in health, safety, security, and environmental practices.
  • Ensure team members are trained, equipped, and supported to work safely and in compliance with procedures.
  • Promote safe work practices, address unsafe behavior promptly, and participate in investigations and corrective actions when required.

Education and Experience:

  • 3-5 years of managerial/supervisory experience
  • Minimum 5 years of certification or equivalent technical experience preferred
  • Post-secondary diploma or equivalent in a technical field
  • Knowledge of U.S. and Canadian based electrical standards and local installation requirements and/or codes (eg: NEC, CEC) is a plus
  • Ability to assess and report on upcoming product trends within the assigned market group
  • Problem resolution to deliver high quality and timely service
  • Analysis skills required to formulate financial and business plan forecasts
  • Good interpersonal, communication and presentation skills required
  • Conflict resolution skills to deal with employee and customer issues
  • Ability to communicate effectively with external customers, auditors, QA Managers and technical staff
CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at talentacquisition@csagroup.org if you require accommodation in the interview process.