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Cs Operations Manager Jobs in Connecticut (NOW HIRING)

Joining CS Group USA is a unique opportunity to work on complex high-tech systems for the most ... minimizing operational disruptions. * Guide, mentor and train junior and upcoming managers.

Joining CS Group USA is a unique opportunity to work on complex high-tech systems for the most ... minimizing operational disruptions. * Guide, mentor and train junior and upcoming managers.

Joining CS Group USA is a unique opportunity to work on complex high-tech systems for the most ... minimizing operational disruptions. * Guide, mentor and train junior and upcoming managers.

Experience with Support, Implementation in Solumina Operations Process Management software ... Maintain technical skills and awareness of technical improvements Qualification: BS degree in CS or ...

Customer Experience Specialist

Sharon, CT

$19.50 - $24.25/hr

... deploy within CS team including training INCIDENT MANAGEMENT Follow agreed incident management ... operational performance Champion changes on local site and with local suppliers Ensure any process ...

Medical Receptionist

Groton, CT · On-site

$16.50 - $20/hr

High School Diploma or GED * 2+ years of Customer Service (CS) experience * 1+ years of experience ... Manage patient check‑in and check‑out processes * Schedule patient appointments * Answer phone ...

... and CS, bringing decisions to the table with supporting quantitative and qualitative data for ... Serve as an objective voice in sales management and performance processes, gathering data points ...

... and CS, bringing decisions to the table with supporting quantitative and qualitative data for ... Serve as an objective voice in sales management and performance processes, gathering data points ...

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Showing results 1-20

Cs Operations Manager information

What is the difference between Cs Operations Manager vs Customer Service Supervisor?

AspectCs Operations ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree, experience in customer service and operationsHigh school diploma or equivalent, experience in customer service
Work EnvironmentOversees multiple teams, manages processes, strategic planningSupervises frontline customer service staff, handles daily customer interactions
Employer & Industry UsageCommon in large corporations, call centers, tech companiesFound in retail, hospitality, smaller call centers

The Cs Operations Manager focuses on overseeing overall customer service operations, strategic planning, and process improvements, often managing multiple teams. In contrast, the Customer Service Supervisor directly supervises frontline staff, ensuring daily customer interactions run smoothly. Both roles require customer service experience, but the Operations Manager typically has broader responsibilities and higher credentials.

What does a CS operations manager do?

A CS operations manager oversees customer service processes, ensuring efficient delivery of support and improving customer satisfaction. They analyze performance metrics, implement process improvements, and coordinate between teams to optimize service operations. Strong organizational, communication, and data analysis skills are essential for this role.
Infographic showing various Cs Operations Manager job openings in Connecticut as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Project Manager

East Hartford, CT • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Key responsibilities

  • Lead avionics and embedded systems development programs from project initiation through delivery and certification.

  • Serve as the primary point of contact for customers, engineering teams, and executive stakeholders.

  • Manage project scope, schedule, budget, risks, and resource planning.


Job description

Company Description

CS Group USA, a subsidiary of CS Group, is a key player in the development and certification of safety-critical systems in the aerospace industry in the United States. 

Joining CS Group USA is a unique opportunity to work on complex high-tech systems for the most prestigious aerospace manufacturers in the country. Our team operates primarily remotely, with employees based across multiple U.S. states, offering flexibility while staying closely connected. We offer competitive compensation, comprehensive benefits, and a collaborative environment that fosters skill development and active involvement in the company’s growth.

Job Description

Position Summary

We are seeking a highly experienced Project Manager to lead complex avionics and embedded systems development programs for aerospace customers. The ideal candidate will have a strong background managing engineering projects involving avionics, embedded systems, DO-178, and/or DO-254 environments, while serving as a key interface to customers and internal leadership teams.

This role requires an individual who can operate independently, manage multiple stakeholders, drive program execution, and effectively support frequent customer interactions. Local candidates are strongly preferred due to the high level of onsite collaboration and customer meetings.

Location: The role can be onsite (CT) or hybrid.

Responsibilities

  • Lead avionics and embedded systems development programs from project initiation through delivery and certification in alignment with contracts and project plans.
  • Serve as the primary point of contact for customers, engineering teams, and executive stakeholders.
  • Manage project scope, schedule, budget, risks, and resource planning.
  • Drive program execution using multiple management techniques including, but not limited to, Earned Value Management (EVM) principles, standard metrics, and agile/lean techniques.
  • Understand and apply Quality Management Systems (QMS).
  • Facilitate cross-functional collaboration between Systems, Software, Hardware, Test, and Certification teams.
  • Demonstrated ability to effectively manage and respond to difficult situations while minimizing operational disruptions.
  • Guide, mentor and train junior and upcoming managers.
  • Support business development activities.
Qualifications

Qualifications

  • Bachelor's degree in Business, Computer Engineering, Electrical Engineering, Computer Science, Aerospace Engineering, or related discipline.
  • 12+ years industry experience with 7+ years experience in formal leadership roles.
  • Background in avionics and embedded systems development or equivalent industry.
  • Strong understanding of:
    • Earned Value Management (EVM)
    • Agile/Scrum
    • Agile Product Owner expectations
    • Agile/Scrum Master expectations
  • Strong leadership, communication, stakeholder management, and organizational skills.
  • Demonstrated ability to lead projects with minimal technical and managerial support.
  • Experience coordinating cross-functional engineering teams.
  • Strong written and verbal communication skills.
  • U.S. citizenship is required.  Dual citizenship should be disclosed.
  • Able to travel approximately six to eight weeks in a year.

Additional Information

CS Group US values diversity in the workplace and encourages women, visible minorities, ethnic minorities, aboriginal people and people with disabilities to apply.

All your information will be kept confidential according to EEO guidelines.

Benefits

  • All members included in annual cash bonus opportunity
  • 2% annual retirement benefit opportunity
  • Training/Professional Development opportunities for all members
  • 6 paid holidays
  • Industry leading medical, dental, and vision Insurance
  • Vacation / Sick Time / Bereavement leave
  • Employee Assistance Program, including mental health benefits
  • Spouse / Child Optional Life 
  • Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave