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Cruise Travel Agent Jobs in Rochester, MN (NOW HIRING)

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Cruise Travel Agent information

See Rochester, MN salary details

$11

$20

$34

How much do cruise travel agent jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for cruise travel agent in Rochester, MN is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $22.21 per hour, depending on experience, location, and employer.

What does a cruise travel agent do?

A Cruise Travel Agent specializes in helping clients plan, book, and manage cruise vacations. Their responsibilities include recommending cruise lines and itineraries, securing reservations, coordinating travel arrangements such as flights and accommodations, and providing information about destinations and onboard activities. They also assist with travel insurance, documentation, and special requests to ensure a smooth travel experience. By leveraging their expertise and industry connections, Cruise Travel Agents often secure exclusive deals and perks for their clients.

What does a cruise travel agent do?

Cruise travel agents help their clients through the sales process for booking reservations with a cruise line. In this role, you may provide information about each cruise and destination, discuss the customer's budget and suggest travel arrangements within their budget, schedule travel and lodging arrangements, and perform other administrative tasks required for scheduling the cruise. Cruise travel agents may communicate with clients in person or by phone, chat, or email. You may also need to be available to your clients while they are on their vacation in case problems arise with accommodations, stops, or destinations, which means you may need to be on-call on nights and weekends.

What are the key skills and qualifications needed to thrive as a cruise travel agent, and why are they important?

To thrive as a Cruise Travel Agent, you need strong sales abilities, destination knowledge, customer service expertise, and typically a background in travel or hospitality. Familiarity with global distribution systems (GDS), cruise line booking platforms, and certifications like CLIA’s Accredited Cruise Counselor are often required. Outstanding communication, attention to detail, and problem-solving skills help you deliver exceptional client experiences and manage complex itineraries. These competencies ensure clients receive tailored, seamless travel planning, which drives repeat business and professional success.

What are some common challenges faced by cruise travel agents, and how can they be managed?

Cruise travel agents often navigate challenges such as last-minute itinerary changes, fluctuating availability, and staying updated on each cruise line's policies. To manage these, agents need strong organizational skills, excellent communication with both clients and cruise line representatives, and the ability to adapt quickly to evolving situations. Building solid relationships with suppliers and staying current on industry trends can also help agents provide timely, accurate information and maintain client satisfaction.

What is the difference between Cruise Travel Agent vs Travel Consultant?

AspectCruise Travel AgentTravel Consultant
CredentialsTravel certifications, cruise-specific trainingGeneral travel certifications, industry knowledge
Work EnvironmentTravel agencies, cruise lines, online platformsTravel agencies, independent consulting, online
Industry UsageFocused on cruise vacationsBroader travel services including land, air, and tours

While both roles involve helping clients plan trips, Cruise Travel Agents specialize in cruise vacations, requiring specific cruise industry knowledge and certifications. Travel Consultants offer broader travel planning services across various travel types. The choice depends on whether you prefer focusing solely on cruises or providing comprehensive travel solutions.

How much do cruise travel agents get paid?

Cruise travel agents typically earn a base salary ranging from $30,000 to $50,000 annually, with experienced agents or those with a strong client base earning higher commissions and bonuses that can significantly increase total income. Compensation often includes commissions on bookings, which can make up a substantial part of their earnings, especially for agents working independently or in agencies with performance incentives.
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Cruise Travel Agent jobs near you
Infographic showing various Cruise Travel Agent job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 17% Part Time, and 16% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $43,644 per year, or $21 per hour.

Airport Agent - Ramp and Customer Service

Rochester, MN • On-site

Envoy Air Inc.
Aviation • 10K+ employees

6.0

Company rating: 6.0 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

20th of 26 rated airlines

People enjoy working here

Recommended by students

Learn more about Envoy Air Inc.external

$15.20/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

Come and work for Envoy Air, an American Airlines Group Company, at RST and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.

 

We are hiring immediately, with no experience required!

Pay rate: _$15.20/hr_


What’s in it for you?

  • Travel for free with your family and friends on flights across the American Airlines global network.
  • Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
  • Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
  • In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
  • Both full-time and part-time positions available.
  • Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
  • Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.

What you will be doing!

  • Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger’s trip. Don’t let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
  • This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
  • No time for the gym? No problem! You will get a good workout in while lifting the customers’ bags onto the belt and seeing them off to their destination.
  • Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
  • No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
  • Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
  • Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
  • This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!

Requirements:

  • Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.

  • Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver’s license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.

  • 18 years or older.
  • High school diploma, GED, or international equivalent.
  • Ability to pass a pre-employment drug screen and background check.
  • Authorized to work in U.S. without sponsorship.

#envoymorespend

Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT. 

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

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