Skip to Main Content

What Is a Cruise Travel Agent and How to Become One

Cruise Travel Agent

What Does a Cruise Travel Agent Do?

Cruise travel agents help their clients through the sales process for booking reservations with a cruise line. In this role, you may provide information about each cruise and destination, discuss the customer's budget and suggest travel arrangements within their budget, schedule travel and lodging arrangements, and perform other administrative tasks required for scheduling the cruise. Cruise travel agents may communicate with clients in person or by phone, chat, or email. You may also need to be available to your clients while they are on their vacation in case problems arise with accommodations, stops, or destinations, which means you may need to be on-call on nights and weekends.

How to Become a Cruise Travel Agent

The primary qualifications for becoming a cruise travel agent are a high school diploma or equivalent and some experience in the travel industry. Some employers prefer applicants who have formal training in a related field, such as an associate or bachelor's degree in international studies or marketing. You can find schools that have specific classes or programs for professional travel planning; these courses teach you how to use industry software and may help you stand out from other applicants. Some states require additional certification or licensing, with the exact requirements varying widely, so be sure to check your local regulations before signing up for any education for this role.