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Cruise Terminal Jobs (NOW HIRING)

SSA Marine

Project Director - Engineering

Seattle, WA · On-site

The Project Director is responsible for the overall leadership, delivery, and governance of the Cruise Terminal Projectfrom early design development (FEL1-FEL4) through EPC execution, commissioning ...

Securitas

Terminal Security Officer

Whittier, AK

$23 - $27/hr

Cruise Terminal Security Officer -- Full Time -- Anchorage, AK Must be willing to travel to Whitter, AK & Seward, AK (transportation provided!). Wage : $23.00-$27.00/HR Available Schedule : Open ...

Securitas

Terminal Security Officer

Seward, AK

$23 - $27/hr

Cruise Terminal Security Officer -- Full Time -- Anchorage, AK Must be willing to travel to Whitter, AK & Seward, AK (transportation provided!). Wage : $23.00-$27.00/HR Available Schedule : Open ...

Securitas

Terminal Security Officer

Anchorage, AK

$23 - $27/hr

Cruise Terminal Security Officer -- Full Time -- Anchorage, AK Must be willing to travel to Whitter, AK & Seward, AK (transportation provided!). Wage : $23.00-$27.00/HR Available Schedule : Open ...

SSA Marine

Project Director-Engineering

Long Beach, CA

$200K - $250K/yr

The Project Director is responsible for the overall leadership, delivery, and governance of the Port of Los Angeles (POLA) Cruise Terminal Redevelopment Project from early design development (FEL1 ...

SSA Marine

Project Director-Engineering

Long Beach, CA · On-site

$200K - $250K/yr

The Project Director is responsible for the overall leadership, delivery, and governance of the Port of Los Angeles (POLA) Cruise Terminal Redevelopment Project from early design development (FEL1 ...

SSA Marine

Project Director - Engineering

Seattle, WA · On-site

The Project Director is responsible for the overall leadership, delivery, and governance of the Cruise Terminal Project from early design development (FEL1-FEL4) through EPC execution, commissioning ...

Nautilus

Vice President of Human Resources

Long Beach, CA · On-site

$215K - $260K/yr

The enterprise operates through multiple subsidiaries spanning contract stevedoring, marine terminal operations, cruise terminal management, container terminal development, maritime security ...

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Cruise Terminal information

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$36K

$71.9K

$111K

How much do cruise terminal jobs pay per year?

As of May 30, 2026, the average yearly pay for cruise terminal in the United States is $71,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Cruise Terminal Agent, and why are they important?

To thrive as a Cruise Terminal Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, security protocols, and passenger check-in software is typically required. Excellent communication, problem-solving abilities, and teamwork help agents handle diverse traveler needs and unexpected situations. These capabilities are vital to ensure efficient passenger processing, safety, and a positive travel experience at the terminal.

What are some common challenges faced by staff working at a cruise terminal, and how can they effectively handle them?

Staff at cruise terminals often encounter challenges such as managing large crowds during embarkation and disembarkation, coordinating with multiple stakeholders (like customs, security, and cruise line representatives), and handling tight turnaround times between ship arrivals and departures. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many terminals provide thorough training and foster a team-oriented environment to ensure staff can work together efficiently and deliver a smooth experience for passengers.

What are cruise terminal jobs?

Cruise terminal jobs refer to positions based at the facilities where cruise ships dock to embark and disembark passengers. These roles can include security staff, baggage handlers, customer service representatives, porters, customs officials, and logistics coordinators. Employees in these positions help manage passenger flow, luggage, safety, and overall operations to ensure a smooth transition between ship and shore. Cruise terminal jobs are essential for providing a positive travel experience and maintaining the efficient functioning of the port.

What is the difference between Cruise Terminal vs Cruise Ship Staff?

AspectCruise TerminalCruise Ship Staff
CredentialsMinimal; often customer service or security trainingSpecific certifications like STCW, hospitality, or safety training
Work EnvironmentLand-based, port or terminal facilitiesOnboard the cruise ship, in a maritime setting
Employer & Industry UsagePort authorities, cruise lines at terminalsCruise lines, onboard hospitality and service roles

While both roles are essential in the cruise industry, a Cruise Terminal worker primarily operates on land at port facilities, focusing on passenger check-in, security, and logistics. In contrast, Cruise Ship Staff work onboard ships, providing hospitality, entertainment, and safety services to passengers during voyages. Understanding these differences helps job seekers identify the right career path in the cruise industry.

More about Cruise Terminal jobs
What cities are hiring for Cruise Terminal jobs? Cities with the most Cruise Terminal job openings:
What are the most commonly searched types of Cruise Terminal jobs? The most popular types of Cruise Terminal jobs are:
What states have the most Cruise Terminal jobs? States with the most job openings for Cruise Terminal jobs include:
What job categories do people searching Cruise Terminal jobs look for? The top searched job categories for Cruise Terminal jobs are:
Cruise Terminal jobs near you
Infographic showing various Cruise Terminal job openings in the United States as of May 2026, with employment types broken down into 5% As Needed, 84% Full Time, 7% Part Time, 2% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $71,911 per year, or $34.6 per hour.
Project Director - Engineering

Project Director - Engineering

SSA Marine

Seattle, WA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

The Project Director is responsible for the overall leadership, delivery, and governance of the Cruise Terminal Projectfrom early design development (FEL1-FEL4) through EPC execution, commissioning, and handover to SSA Marine's Cruise Operations.

This role ensures the project is executed safely, on schedule, within budget, and in full compliance with SSA's CAPEX stage-gate process, sustainability goals, and stakeholder expectations.

Reporting directly to the Senior Vice President, Chief Engineer, the Project Director will coordinate a multi-disciplinary execution team, external consultants and key stakeholders, including the Port authorities, regulatory agencies, and SSA's Cruise Division leadership.

  • Lead the overall project execution strategy across FEL, EPC, commissioning, and handover.
  • Develop and implement the project execution plan in collaboration with Engineering, Procurement, Quality, HSE, Construction, Commissioning, and Operations.
  • Provide clear leadership to the project execution team, ensuring alignment with SSA's values and objectives.
  • Own and manage the integrated master schedule and CAPEX budget from development through operational start-up.
  • Lead project resource planning to ensure adequate staffing and capability throughout all phases.
  • Establish robust monitoring systems for progress, cost, schedule, and risks.
  • Report regularly on physical and financial progress to senior leadership and the Board.
  • Chair project governance forums, ensuring decisions follow SSA's stage-gate process.
  • Ensure strict application of QEHS policies, regulations, and procedures.
  • Oversee permitting and regulatory compliance during development and execution.
  • Ensure robust compliance with U.S. permitting and environmental processes (NEPA/CEQA), as well as port and municipal regulations.
  • Manage and supervise critical project activities to ensure timely delivery of milestones.
  • Ensure alignment of contracting models with SSA's risk-management policies and incentive structures.
  • Manage and oversee all third parties, including engineering contractors, EPC firms, consultants, and regulators.
  • Lead change management processes, ensuring rigorous follow-up of change orders with customers and suppliers.
  • Act as the key SSA representative to executive leadership, government authorities, and community stakeholders.
  • Lead construction, commissioning, and start-up activities, ensuring safe, efficient, and high-quality delivery.
  • Ensure operational readiness, testing, and turnover to Cruise Operations.
  • Quantify, monitor, and mitigate project-related risks, updating analyses and escalating "red flags" promptly.
  • Capture and report project lessons learned, ensuring feedback is integrated into SSA's portfolio.
  • Other duties as assigned.

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