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Cruise Ship Retail Jobs (NOW HIRING)

Starboard Cruise Services

Associate Buyer

Miami, FL · On-site

... centric retail experiences that are relevant to each cruise line's guest demographics and ... Regularly reviews strategies and current business (category, vendor, and ship performance) with ...

Starboard Cruise Services

Associate Buyer

Miami, FL · On-site

... centric retail experiences that are relevant to each cruise line's guest demographics and ... Regularly reviews strategies and current business (category, vendor, and ship performance) with ...

Starboard Cruise Services

Associate Buyer

Miami, FL · On-site

... centric retail experiences that are relevant to each cruise line's guest demographics and ... Regularly reviews strategies and current business (category, vendor, and ship performance) with ...

Starboard Cruise Services

Associate Buyer

Miami, FL · On-site

... centric retail experiences that are relevant to each cruise line's guest demographics and ... Regularly reviews strategies and current business (category, vendor, and ship performance) with ...

Starboard Cruise Services

Associate Buyer

Miami, FL

... centric retail experiences that are relevant to each cruise line's guest demographics and ... Regularly reviews strategies and current business (category, vendor, and ship performance) with ...

Starboard Cruise Services

Associate Buyer

Miami, FL

... centric retail experiences that are relevant to each cruise line's guest demographics and ... Regularly reviews strategies and current business (category, vendor, and ship performance) with ...

Starboard Cruise Services

Associate Buyer

Miami, FL

... centric retail experiences that are relevant to each cruise line's guest demographics and ... Regularly reviews strategies and current business (category, vendor, and ship performance) with ...

Starboard Cruise Services

Associate Buyer

Miami, FL

... centric retail experiences that are relevant to each cruise line's guest demographics and ... Regularly reviews strategies and current business (category, vendor, and ship performance) with ...

Starboard Cruise Services

Associate Buyer

Miami, FL · On-site

... centric retail experiences that are relevant to each cruise line's guest demographics and ... Regularly reviews strategies and current business (category, vendor, and ship performance) with ...

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Cruise Ship Retail information

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How much do cruise ship retail jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for cruise ship retail in the United States is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.59 per hour, depending on experience, location, and employer.

What are cruise ship retail jobs?

Cruise ship retail jobs focus on promoting product sales to each guest aboard a boat. In this role, you may staff a shop to help sell various products, encourage each customer to buy a souvenir from a gift shop, and otherwise help provide products while a cruise line is out at sea. Some details of this job depend on the cruise line and the type of shop at which you work. Common shop types onboard ships include official gift shops, fragrance shops, boutiques, and fine jewelry stores. You may also sell more mundane goods, such as swimming equipment for guests or crutches and basic medical supplies for injured passengers. Most cruise ship retail locations include both store associates and a store manager, and some may have an assistant manager.

What are the key skills and qualifications needed to thrive as a cruise ship retail associate, and why are they important?

To thrive as a Cruise Ship Retail Associate, you need strong sales abilities, customer service expertise, and experience in retail operations, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and product merchandising is commonly required. Excellent interpersonal skills, adaptability, and cultural sensitivity help you connect with diverse guests and handle dynamic onboard situations. These skills are crucial to maximizing sales, ensuring guest satisfaction, and maintaining smooth retail operations in the unique cruise ship environment.

What are some unique challenges faced by retail staff working on cruise ships compared to land-based retail roles?

Retail staff on cruise ships often face the challenge of adapting to a highly dynamic, multicultural environment where customer preferences can change with each sailing. Unlike land-based retail, team members live and work on board for extended periods, which requires flexibility and strong interpersonal skills to maintain positive relationships with both guests and colleagues. Additionally, inventory management can be more complex due to limited storage space and the need to plan for varying passenger demographics. Staff must also be comfortable with irregular hours and high-traffic periods that align with port days or special events.

What are cruise ship retail jobs?

Cruise ship retail jobs involve working in shops and boutiques onboard a cruise ship, selling a variety of products such as clothing, jewelry, cosmetics, souvenirs, and duty-free goods to passengers. Employees in these roles are responsible for customer service, inventory management, product display, and cash handling. These positions require excellent communication skills, a friendly attitude, and the ability to work long hours in a fast-paced, multicultural environment. Working in cruise ship retail offers the opportunity to travel, meet new people, and gain valuable retail experience.
More about Cruise Ship Retail jobs
What cities are hiring for Cruise Ship Retail jobs? Cities with the most Cruise Ship Retail job openings:
What are the most commonly searched types of Cruise Ship Retail jobs? The most popular types of Cruise Ship Retail jobs are:
What states have the most Cruise Ship Retail jobs? States with the most job openings for Cruise Ship Retail jobs include:
What job categories do people searching Cruise Ship Retail jobs look for? The top searched job categories for Cruise Ship Retail jobs are:
Cruise Ship Retail jobs near you
Infographic showing various Cruise Ship Retail job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,589 per year, or $15.7 per hour.

Bilingual Cashier Customer Service Rep. - HILO

Big Island Candies

Hilo, HI • On-site

$18/hr

Full-time

Re-posted 12 days ago

Job description

SUCCESS IN STORE. We have an open position for a Full-Time Bilingual Cashier Customer Service Rep. fluent in Japanese in our Hilo Retail. Primary responsibilities includes: contributing to the success of Big Island Candies by creating the most pleasant experience possible, providing, for starters, exceptional service to all of our customers. An ideal day shift only position.
Essential duties include (but not limited to):
  • Greet arriving customers with an authentic smile and a warm welcome; assist shoppers, for example answering questions about our products and services;
  • Help resolve customer concerns in a professional, positive, timely manner;
  • Maintain open lines of communication, not only with employees to keep a cohesive work environment, but with other departments as well, to ensure various products are made, and in turn, available for our customers to purchase; report any issues or concerns to Managers;
  • Operate Point-Of-Sale computer for all sales and return transactions; enter into computer system and process in-store sales orders for pickup and mail order;
  • Replenish the store and stockroom with sufficient inventory; maintain accurate inventory counts; stock merchandise neatly and promptly throughout the work shift;
  • Assist with other store-related activities as needed, so an adaptable/flexible nature is essential.
  • Other duties as assigned or required.

Physical requirements include (but not limited to):
  • Ability to lift up to 20 lbs.
  • Frequent standing and walking during the duration of the shift.
  • Bending, lifting and stretching while stocking, including ability to climb a stockroom ladder.

Working Hours:
  • HILO Store hours are: Sunday thru Saturday, 8:30 a.m. - 5:00 p.m. Shift schedule is subject to change, based on operational needs (example: during cruise ship days 8 a.m. - 6 p.m., etc.). Must be available to work a full daily shift plus one day on the weekend and holidays.
  • Must be available to start before and after normal business hours for opening and closing task as assigned.
  • Extended hours during monthly inventory, and peak seasons throughout the year, for example, November and December.

Apply