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Cruise Ship Learning Development Manager Jobs in Ohio

POSITION SUMMARY Learning & Development Manager Partnering with the Senior Director of Learning and Talent Management, the Learning & Development Manager is accountable for enrichment and cohort ...

POSITION SUMMARY Learning & Development Manager Partnering with the Senior Director of Learning and Talent Management, the Learning & Development Manager is accountable for enrichment and cohort ...

The Manager, Learning & Development drives leadership capability across One Operations by translating enterprise leadership strategy into scalable, high-impact development experiences. This role ...

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Cruise Ship Learning Development Manager information

What is the difference between Cruise Ship Learning Development Manager vs Cruise Ship Training Coordinator?

AspectCruise Ship Learning Development ManagerCruise Ship Training Coordinator
Primary RoleDesigns and oversees employee training programs and learning initiatives onboardCoordinates and facilitates specific training sessions for crew members
Required CredentialsRelevant certifications in training, hospitality, or education; experience in learning developmentBasic certifications in safety and hospitality; training facilitation experience
Work EnvironmentStrategic planning, team management, and program development onboardHands-on training delivery and coordination during shifts onboard
Industry UsageCommonly used in larger cruise lines with dedicated learning departmentsUsed across various cruise lines for crew training sessions

The Cruise Ship Learning Development Manager focuses on creating and managing comprehensive training programs, while the Cruise Ship Training Coordinator handles the execution of specific training sessions. Both roles are essential for crew development but differ in scope and responsibilities.

How does a Cruise Ship Learning Development Manager typically collaborate with various departments onboard to deliver training programs?

As a Cruise Ship Learning Development Manager, you’ll work closely with department heads and supervisors across hospitality, guest services, housekeeping, and technical teams to identify training needs and tailor programs accordingly. Collaboration often involves coordinating schedules to minimize disruption to daily operations and ensuring that training aligns with both company standards and maritime regulations. Regular meetings and feedback sessions with department leaders are key to continuously improving learning initiatives and supporting crew development. This cross-departmental teamwork helps ensure the ship’s staff deliver exceptional guest experiences and maintain safety protocols.

What are the key skills and qualifications needed to thrive as a Cruise Ship Learning Development Manager, and why are they important?

To thrive as a Cruise Ship Learning Development Manager, you need expertise in instructional design, adult learning principles, and experience in training delivery, typically supported by a degree in education or HR and relevant certifications. Familiarity with learning management systems (LMS), e-learning authoring tools, and performance evaluation software is common in this role. Strong leadership, cross-cultural communication, and adaptability are vital soft skills for engaging diverse crew members and facilitating continuous improvement on board. These skills and qualities are essential to ensure efficient crew development, compliance with maritime standards, and a high-quality guest experience.

What does a Cruise Ship Learning Development Manager do?

A Cruise Ship Learning Development Manager is responsible for organizing and delivering training programs for crew members onboard a cruise ship. Their role includes assessing training needs, developing educational materials, and ensuring that all staff meet regulatory and company standards for safety, customer service, and job performance. They work closely with department heads to facilitate ongoing professional development and ensure a high standard of service for guests. Additionally, they may coordinate onboarding for new employees and monitor the effectiveness of training initiatives.
What are popular job titles related to Cruise Ship Learning Development Manager jobs in Ohio? For Cruise Ship Learning Development Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Cruise Ship Learning Development Manager jobs in Ohio look for? The top searched job categories for Cruise Ship Learning Development Manager jobs in Ohio are:
What cities in Ohio are hiring for Cruise Ship Learning Development Manager jobs? Cities in Ohio with the most Cruise Ship Learning Development Manager job openings:
Infographic showing various Cruise Ship Learning Development Manager job openings in Ohio as of July 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 96% In-person, and 4% Hybrid job distribution.

Learning & Development Manager

NRP Group

Cleveland, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Job description

Come join NRP's A+ team! We've been recognized as a "Top Workplace" because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career.

NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association's Best Places to Work.

We value our employees by offering a competitive benefit package including:

  • Commission and bonus opportunities

  • Paid vacation and sick leave

  • 11 Paid holidays

  • Paid maternity & parental bonding leave

  • Short & long term disability

  • Medical/Dental/Vision/Life Insurance

  • 401(k) Match

  • Training, certification, & growth opportunities

  • Employee referral & recognition programs

Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit www.NRPGroup.com.

POSITION SUMMARY

Learning & Development Manager

Partnering with the Senior Director of Learning and Talent Management, the Learning & Development Manager is accountable for enrichment and cohort programs that support the growth and development of talent at all levels within NRP. This individual will be responsible for developing and implementing learning and development programs that align with NRP's key business strategies and initiatives. Scope of programs includes leadership, management, and core competency development, with the flexibility to design and lead new programs as organizational needs evolve.

The successful candidate will be creative and ready to perform in a fast-paced environment, committed to continuous learning, an innovative and critical thinker, comfortable with ambiguity, and will see this as an opportunity to collaborate and build programs that will have a significant impact on the company.

This role is also responsible for the supervision and development of team members who design, deliver, and continuously improve these programs.

ESSENTIAL FUNCTIONS

Reasonable Accommodation Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s):

Strategic Partnership and Needs Assessment

  • Partners with the Senior Director of Learning and Talent Management and consults with leaders and HR partners across NRP to understand and align learning and development strategies to strategic business priorities.
  • Conducts needs assessments, leveraging stakeholder interviews, performance data, and skills gap analyses to recommend, develop, and implement appropriate learning and development solutions.
  • Stays current on learning trends, technology, and best practices in leadership and talent development to bring innovative solutions to NRP.

Program Design and Delivery

  • Using proven instructional design methodology and adult learning principles, researches, designs, develops, and delivers complete learning solutions on a variety of topics including role-based, professional development, management, and leadership content.
  • Uses delivery mediums that match both the subject matter and learning objectives. Solutions include, but are not limited to, programs, curriculum, instructor-led sessions, virtual instructor-led sessions, e-learning/on demand, job aids, videos, and other training and learning resources.
  • Utilizes e-learning/on demand authoring tools to create engaging, interactive asynchronous learning programs.
  • Applies blended learning approaches to maximize learner engagement, retention, and application on the job.

Onboarding and New Leader Assimilation

  • Conducts onboarding activities to enhance the new hire experience, beginning with day one through their first 90 days.
  • Conducts new leader onboarding activities for newly hired and newly promoted people managers across NRP, including coaching, assessments, and new leader assimilation programs.
  • Partners with hiring managers and HR Business Partners to ensure new leaders achieve time-to-effectiveness milestones during their critical first months in role.

Leadership Development and Cohort Programs

  • Develops and executes effective leadership programming for emerging and mid-level leaders that supports the organization's strategic objectives and strengthens NRP's leadership pipeline.
  • Provides oversight and guidance for Property Management enrichment programming for talent at all levels within NRP.
  • Designs and leads additional enrichment, cohort, and talent development programs as new needs are identified, including programs that do not yet exist but may be required to support evolving business priorities.

Coaching and Assessments

  • Uses a variety of assessment tools to help leaders build self-awareness and improve effectiveness; administers assessments and debriefs assessment results. (Assessment tools may include 360s, EQ, Hogan, and similar instruments.)
  • Assists leaders in building development plans and coaches to execution as needed.
  • Develops, documents, and tracks progress made on individual development plans, providing coaching for individuals and leaders to improve or enhance skills.

Measurement and Continuous Improvement

  • Evaluates and measures the impact of learning and coaching engagements using appropriate evaluation frameworks to capture learner reaction, capability or knowledge gained, behavior change, and business impact.
  • Tracks and reports on key learning and development metrics, including program completion rates, learner satisfaction, time-to-effectiveness for new leaders, internal mobility/promotion rates among program participants, and retention of high-potential talent.
  • Uses data and feedback to refine, scale, or replace programs as appropriate, and recommends additional developmental solutions to improve performance deficiencies or enhance performance.

Team Leadership

  • Directly supervises L&D team members, including setting goals and expectations, providing regular coaching and performance feedback, and supporting employee professional development.
  • Provides support on other learning, leadership development, talent management, and organizational development initiatives, processes, and projects as needed.
  • Other duties as assigned.

SKILLS & ABILITIES

Education: Bachelor's degree in Human Resources, Organizational Development, Education, Business, or a related field required; Master's degree preferred

Experience: Minimum 7 years of progressive experience in learning and development, leadership development, organizational development, or a related field; demonstrated experience designing and delivering leadership and management development programs; prior people leadership experience preferred

Technical Skills: Proficiency in instructional design methodology and adult learning principles; hands-on experience with e-learning authoring tools (e.g., Articulate, Captivate, Rise) and Learning Management Systems; strong skills in Microsoft Office Suite; comfort with virtual learning platforms and collaboration tools

Certifications: Coaching certification (e.g., ATD) and/or assessment certifications (e.g., Hogan, EQ-i, 360 instruments) preferred

Driver's License Required: Yes

Other Requirements: Strong facilitation, presentation, written, and verbal communication skills; demonstrated ability to coach and develop leaders at multiple levels; ability to manage multiple programs and priorities simultaneously; strong consultative, business acumen, and stakeholder management skills; comfort with ambiguity and a learner's mindset

This position offers a salary range of $100,000 to $125,000 annually, though compensation will be commensurate with the selected candidate's experience and qualifications.

The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discriminationdue tocolor, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.