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Cruise Pay Rate Jobs (NOW HIRING)

American Cruise Lines

Engineer - Licensed

Troy, NY · On-site

Competitive daily pay rate. * Health, dental, vision, and 401(k) with match. * Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training. Applicant ...

American Cruise Lines

Engineer - Licensed

Troy, NY · On-site

Competitive daily pay rate. * Health, dental, vision, and 401(k) with match. * Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training. Applicant ...

American Cruise Lines

Engineer - Licensed

Toledo, OH · On-site

Competitive daily pay rate. * Health, dental, vision, and 401(k) with match. * Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training. Applicant ...

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Cruise Pay Rate information

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$32K

$79.3K

$114K

How much do cruise pay rate jobs pay per year?

As of Aug 17, 2026, the average yearly pay for cruise pay rate in the United States is $79,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $91,000.00 per year, depending on experience, location, and employer.

What is the difference between Cruise Pay Rate vs Cruise Ship Steward?

AspectCruise Pay RateCruise Ship Steward
CredentialsVaries; often no formal certification requiredHigh school diploma; customer service experience
Work EnvironmentOnboard cruise ships, flexible hoursOnboard cruise ships, hospitality setting
Industry UsageCommonly used for pay discussionsJob title for hospitality staff

The Cruise Pay Rate refers to the compensation amount for cruise ship roles, while a Cruise Ship Steward is a specific job position within the cruise industry. Understanding both helps job seekers compare pay expectations with job responsibilities in the hospitality sector onboard cruise ships.

More about Cruise Pay Rate jobs

What cities are hiring for Cruise Pay Rate jobs?

Cities with the most Cruise Pay Rate job openings:

What states have the most Cruise Pay Rate jobs?

States with the most job openings for Cruise Pay Rate jobs include:

What job categories do people searching Cruise Pay Rate jobs look for?

The top searched job categories for Cruise Pay Rate jobs are:

Cruise Pay Rate jobs near you
Infographic showing various Cruise Pay Rate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 24% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $79,308 per year, or $38.1 per hour.

Pier Agent - $22.10/HR

Metro Cruise Services

San Francisco, CA • On-site

$22.10/hr

Part-time

Posted 4 days ago

Job description

Pier Agent - $22.10/HR
Pier Agents are responsible for greeting and assisting guests both inside and outside the cruise terminals. There are various positions within the terminal that they may be asked to perform to include check-in and directional capacities.
Our Pier Agents strive to exceed guest expectation by delivering a smooth experience through the Cruise terminal while providing excellent customer service in all areas for the Cruise lines Metro Shore represents. Pier Agents are responsible for greeting and assisting guests navigate both inside and outside the cruise terminals. There are various positions within the terminal that they may be asked to perform to include check in and directional capacities.
Requirements:
Hourly Pay Rate: $22.10 Per Hour
  • Attend debark and embark staff meetings as dictated by each Brand's start time to understand sailing requirements and destinations for the day.
  • Assist with set up of pier as needed and break down at the end of the day.
  • Assists guests disembarking the vessel with locating luggage and completing lost luggage forms, when necessary.
  • Monitors the flow of traffic in the luggage area, including U.S. Customs and Border Protection (CBP) areas.
  • Guides the flow of guests throughout the terminal, including: secure areas, walkways, check-in areas, gangways and elevators/escalators.
  • Guides guests on how they can receive luggage assistance for both debark and embark.
  • Direct embarking guests to and from security x-ray machines and prepare them for the next phase of embarkation.
  • Ensure guests are on the correct path for debark or embark and keep guests from entering/exiting through closed or secure areas.
  • Escorts guests requiring wheelchair assistance throughout the terminal during embarkation and debarkation.
  • Escorts and monitors guests pending debarking or boarding status or those requiring additional documentation.
  • Direct guests to or from next available agents processing either in debark (CBP) or during embark (check in agents) to ensure continuous flow of process.
  • Gathers data for various embarkation processes to include registration flow and timetables; reports findings to management, as established.
  • Review and verify validity of all travel documents and proof of citizenship presented by guests for check-in to ensure compliance with U.S. and International Law.
  • As a check in agent, input guest travel information using the registration system and checks in each guest upon arrival. Ensures required information is accurately processed and/or paperwork is completed.
  • Provide guests with stateroom keys and/or pertinent boarding information, according to cruise line brand manual and training.
  • Maintain the highest level of guest customer service and offering a certain level of cheer or sympathy as the situation requires.
  • Perform other job related duties as assigned.
  • Answer general questions in an accurate and pleasant manner and provide pertinent information regarding boarding and sailing; take the initiative to assist guests. If unable to respond and resolve on your own, know when to elevate to upper management.

Requirements
  • Positive Attitude.
  • Required to perform basic data input functions on a laptop computer, tablet or handheld device.
  • Communicate clearly with peers and guests.
  • Listen to guests questions; respond and resolve appropriately.
  • Greet each guest with a warm smile while maintaining a positive demeanor.
  • Follow all company policies and procedures.
  • Maintain dependable attendance and follow appearance guidelines and cruise line brand standards.
  • Remain flexible and willing to adapt to schedule or position modifications at the request of an on-site Supervisor.

Minimum Qualifications
The following are the minimum qualifications that an individual needs in order to successfully perform the duties and responsibilities of this position.
Knowledge/ Experience
  • High School Diploma or equivalent. Will also accept evidence of current enrollment for students aged 16 or 17.
  • At least 1 year of customer service experience
  • Valid TWIC (Transportation Worker Identification Credential) or able to obtain and maintain

Skills/Abilities Pertinent to This Position
  • Verbal & Written communication skills in English. Other languages not needed but can be an asset.
  • Basic mathematical skills to accurately handle cash payments from embarking guests and ability to process credit cards.
  • Passion for customer service / satisfaction.
  • Ability to interact and work at all levels as a team member.
  • Great attention to detail dealing in embarkations documentation and requirements.
  • Flexibility/adaptability to change while multi-tasking.
  • Integrity.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Why Join Us
At Nautilus, our people are our most valuable asset. We foster a collaborative, inclusive environment where team members feel valued, supported and empowered to grow with us. Whether you are starting your career or looking for the next step, we are committed to investing in your development, offering clear pathways for advancement, ongoing training and leadership development.
With operating areas across CA, FL, IN, NC, NJ, SC, TX and WA, we continue to impact diverse communities and industries. Nautilus International Holding Corporation and its subsidiaries are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other legally protected status.
If you require reasonable accommodation to apply for a position or to perform the essential functions of a role, please contact HRDept@nautilusintl.com.
This job description is not intended to be an employment contract or guarantee of employment. Employment with Nautilus International Holding Corporation is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. This job description may be modified at any time at the sole discretion of the company.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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