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Cruise Line Customer Service Jobs in Quebec (NOW HIRING)

Tim Hortons

Customer Service

Montreal, QC · On-site

As a Customer Service Counter Attendant at Tim Hortons, your top priority is guest satisfaction ... Third Line, Oakville 587 Third Line, Oakville 2303 Lakeshore Rd west, Oakville Opportunity ...

Tim Hortons

Customer Service

Montreal, QC · On-site

As a Customer Service Counter Attendant at Tim Hortons, your top priority is guest satisfaction ... Third Line, Oakville 587 Third Line, Oakville 2303 Lakeshore Rd west, Oakville Opportunity ...

Randstad Canada

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed ...

Bmo

Customer Service Representative

Gatineau, QC · On-site

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed ...

Bmo

Customer Service Representative

Waskaganish, QC · On-site

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed ...

BMO Capital Markets

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed ...

City of Niagara Falls

CA$36.42 - CA$37.85/hr

Two (2) years' experience in front-line customer service in a related field. * Two (2) years' government experience, working knowledge of municipal government, legislation, and regulations and a ...

Td

Customer Service Officer I

Montreal, QC · On-site

CA$66/hr

Montreal, Quebec, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details ... The Customer Service Officer Commercial Banking provides support to one or more Account Managers in ...

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Cruise Line Customer Service information

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$7

$18

$36

How much do cruise line customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for cruise line customer service in Quebec is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $10.10 and $24.04 per hour, depending on experience, location, and employer.

What is a cruise line customer service?

A Cruise Line Customer Service job involves assisting passengers with inquiries, reservations, and onboard concerns to ensure a seamless travel experience. Representatives handle booking changes, provide information about amenities, and resolve issues before, during, and after cruises. They may work in call centers, at cruise terminals, or onboard ships. Strong communication and problem-solving skills are essential for delivering excellent customer support.

What are the typical daily responsibilities of a cruise line customer service?

Cruise Line Customer Service representatives are responsible for assisting guests with inquiries, booking excursions or services, resolving complaints, and ensuring passengers have a positive onboard experience. They work closely with other departments such as housekeeping, dining, and entertainment to address guest needs promptly and efficiently. In addition to face-to-face interactions, they often handle phone calls, emails, and digital messages from guests. The role involves multitasking in a lively environment, requiring flexibility and a proactive approach to service. This position offers valuable exposure to hospitality operations and can lead to advancement opportunities in guest relations and management.

What are the key skills and qualifications needed to thrive in cruise line customer service, and why are they important?

Success as a Cruise Line Customer Service professional requires excellent communication skills, problem-solving ability, and prior experience in hospitality or customer service. Familiarity with reservation systems, CRM software, and multilingual abilities are often beneficial, with some companies preferring candidates who hold certifications in hospitality or travel services. Strong interpersonal skills, patience, and cultural sensitivity make candidates stand out in delivering memorable guest experiences. These qualifications are crucial for ensuring guest satisfaction in a dynamic, fast-paced, and multicultural environment.

What are popular job titles related to Cruise Line Customer Service jobs in Quebec?

For Cruise Line Customer Service jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Cruise Line Customer Service jobs in Quebec look for?

The top searched job categories for Cruise Line Customer Service jobs in Quebec are:

Cruise Line Customer Service jobs near you
Infographic showing various Cruise Line Customer Service job openings in Quebec as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,777 per year, or $18.2 per hour.

Customer Service

Tim Hortons

Montreal, QC • On-site

Full-time

Posted 12 days ago

Job description

JOB DESCRIPTION

As a Customer Service Counter Attendant at Tim Hortons, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to enjoy, you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment while your ability to multi-task and communicate with your fellow team members will contribute to your success.


WHY JOIN THE TEAM?


We have 4 Locations let us know which is the most convenient for you.

345 Speers Rd, Oakville

624 Third Line, Oakville

587 Third Line, Oakville

2303 Lakeshore Rd west, Oakville

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board.

When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression.

We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.


REQUIREMENTS
  • Must have appropriate transportation for early morning shifts
  • Previous customer service: 1 year (Preferred)
  • Previous cash handling experience: 1 year (Preferred)
  • Exceptional customer service skills
  • Passion and energy for wow-ing guests
  • Enjoy working in a fast-paced environment
  • Ability to multi-task
  • Ability to communicate clearly and work well on a team

ABOUT THE COMPANY

There’s more to Tim Hortons than great-tasting coffee. We work hard to deliver the best, highest-quality products and services, and strive to be a leader in everything we do. It’s that simple.

Working at Tim Hortons isn't just about a place to work, it's a place to meet your neighbours. Come join our team today!


By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.