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Cruise Industry Jobs (NOW HIRING)

Horizon Air Freight

Cruise Ops Account Manager

Medley, FL · On-site

$100 - $125/hr

Develop and maintain strong relationships with cruise industry suppliers and vendors. * Coordinate logistics requirements between cruise lines and their vendor network. * Facilitate communication ...

Horizon Air Freight

NY · On-site

$100 - $125/hr

Develop and maintain strong relationships with cruise industry suppliers and vendors. * Coordinate logistics requirements between cruise lines and their vendor network. * Facilitate communication ...

Horizon Air Freight

Cruise Ops Account Manager

Inwood, NY · On-site

$65K - $80K/yr

Develop and maintain strong relationships with cruise industry suppliers and vendors. * Coordinate logistics requirements between cruise lines and their vendor network. * Facilitate communication ...

Horizon Air Freight

Cruise Ops Account Manager

Inwood, NY · On-site

$100 - $125/hr

Develop and maintain strong relationships with cruise industry suppliers and vendors. * Coordinate logistics requirements between cruise lines and their vendor network. * Facilitate communication ...

Horizon Air Freight

$100 - $125/hr

Develop and maintain strong relationships with cruise industry suppliers and vendors. * Coordinate logistics requirements between cruise lines and their vendor network. * Facilitate communication ...

HB Travels

Online Cruise Booking Agent

Exclusive travel perks and cruise-industry discounts. * Training and ongoing support to help you grow as a cruise specialist. * A collaborative, positive team environment focused on outstanding ...

HB Travels

Online Cruise Booking Agent

Omaha, NE · On-site

Exclusive travel perks and cruise-industry discounts. * Training and ongoing support to help you grow as a cruise specialist. * A collaborative, positive team environment focused on outstanding ...

HB Travels

Online Cruise Booking Agent

Frisco, TX · On-site

Exclusive travel perks and cruise-industry discounts. * Training and ongoing support to help you grow as a cruise specialist. * A collaborative, positive team environment focused on outstanding ...

HB Travels

Online Cruise Booking Agent

Exclusive travel perks and cruise-industry discounts. * Training and ongoing support to help you grow as a cruise specialist. * A collaborative, positive team environment focused on outstanding ...

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Showing results 21-40

All JobsCruise Industry Jobs

Cruise Industry information

See salary details

$32K

$79.3K

$114K

How much do cruise industry jobs pay per year?

As of Sep 8, 2026, the average yearly pay for cruise industry in the United States is $79,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $91,000.00 per year, depending on experience, location, and employer.

What are jobs in the cruise industry?

Jobs in the cruise industry encompass a wide range of positions both on board ships and on land. Onboard roles include hospitality staff, entertainers, chefs, engineers, deck officers, and medical personnel, among others. Shoreside jobs can range from sales and marketing to logistics, port operations, and customer service. The industry offers opportunities for people with various skill sets and backgrounds, often with the chance to travel and work internationally. Many positions require specialized training or certifications, especially for technical and safety-related roles.

What are some common challenges faced by professionals working in the cruise industry, and how can applicants prepare for them?

Working in the cruise industry often involves adapting to long periods away from home, living and working in multicultural teams, and maintaining high standards of customer service under pressure. Professionals must be flexible with their schedules, as shifts can be long and days off may vary. To prepare, applicants should develop strong interpersonal skills, resilience, and adaptability, as well as familiarize themselves with safety and emergency protocols specific to maritime environments.

What are the key skills and qualifications needed to thrive in the cruise industry, and why are they important?

To thrive in the cruise industry, you typically need hospitality experience, customer service skills, and often a relevant degree or training in tourism or hospitality management. Familiarity with reservation systems, point-of-sale (POS) software, and safety protocols such as STCW certification is common. Outstanding communication, teamwork, adaptability, and cultural awareness are crucial soft skills for excelling in this fast-paced, multicultural environment. These skills and qualifications ensure smooth operations, high guest satisfaction, and safety aboard cruise ships.

What is the difference between Cruise Industry vs Cruise Ship Entertainment Staff?

AspectCruise IndustryCruise Ship Entertainment Staff
Primary RoleOversees overall cruise operations, including sales, marketing, and managementProvides entertainment and activities for passengers onboard
Required CredentialsVaries by role; often includes management or hospitality certificationsPerforming arts, hospitality, or entertainment certifications often preferred
Work EnvironmentOffice settings, cruise terminals, management officesOnboard the ship, performing in shows, leading activities
Industry UsageBroad term covering all cruise-related jobsSpecific to entertainment roles on cruise ships

The cruise industry encompasses a wide range of roles, including management, sales, and operations. Cruise ship entertainment staff focus specifically on providing entertainment and activities onboard ships. While both roles are part of the cruise industry, they differ significantly in responsibilities, credentials, and work environment.

More about Cruise Industry jobs

What cities are hiring for Cruise Industry jobs?

Cities with the most Cruise Industry job openings:

What states have the most Cruise Industry jobs?

States with the most job openings for Cruise Industry jobs include:

What job categories do people searching Cruise Industry jobs look for?

The top searched job categories for Cruise Industry jobs are:

Cruise Industry jobs near you
Infographic showing various Cruise Industry job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 15% Part Time, and 7% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $79,308 per year, or $38.1 per hour.

Cruise Ops Account Manager

Horizon Air Freight

Medley, FL • On-site

$100 - $125/hr

Other

Posted 13 days ago

Job description

Position Summary

The Account Manager, Cruise Logistics serves as the primary point of contact for assigned cruise line customers and their vendor networks. The role is responsible for managing strategic customer relationships, coordinating end-to-end logistics solutions, overseeing service delivery, and supporting commercial growth within a 4PL environment.

Working closely with customers, vendors, carriers, and internal operational teams, the Key Account Manager ensures that transportation solutions are executed efficiently while maintaining exceptional customer service standards and operational performance.

Key ResponsibilitiesAccount Management & Customer Relations
  • Serve as the primary contact for assigned cruise line customers and vendors.
  • Build and maintain long-term customer relationships through proactive communication and service excellence.
  • Understand customer logistics requirements, operational needs, and service expectations.
  • Conduct regular business reviews and identify opportunities for operational improvement.
  • Provide account coverage and support to other Key Account Managers as required.
Vendor & Supplier Management
  • Develop and maintain strong relationships with cruise industry suppliers and vendors.
  • Coordinate logistics requirements between cruise lines and their vendor network.
  • Facilitate communication between customers, vendors, carriers, and internal teams.
  • Resolve operational issues impacting customer service and delivery performance.
  • Ensure vendor shipments meet customer expectations and service standards.
Logistics Solution Management
  • Design and coordinate transportation solutions across air, ocean, trucking, courier, and multimodal services.
  • Act as the central liaison between customers, carriers, vendors, and operations teams.
  • Monitor shipment progress and maintain visibility throughout the shipment lifecycle.
  • Proactively communicate risks, delays, and exceptions to stakeholders.
  • Support critical and time-sensitive logistics requirements for vessel operations.
Pricing & Commercial Management
  • Prepare transportation quotations and pricing proposals.
  • Develop competitive and cost-effective logistics solutions.
  • Negotiate and coordinate rates with carriers and suppliers.
  • Contribute to account profitability and revenue growth.
  • Identify opportunities to expand services within existing accounts.
Operational Oversight
  • Oversee shipment management within the Transportation Management System.
  • Ensure shipment accuracy, regulatory compliance, and documentation integrity.
  • Coordinate execution with operational teams and logistics partners.
  • Support resolution of complex shipment issues and customer escalations.
  • Monitor adherence to customer-specific requirements and SOPs.
Qualifications
  • 5-10 years of logistics, freight forwarding, or supply chain experience within the cruise industry.
  • Strong understanding of international transportation and supply chain operations.
  • Experience in customer-facing account management roles.
  • Strong commercial awareness and pricing experience.
  • Excellent communication, organization, and stakeholder management skills.
  • Proficiency with Microsoft Office and transportation management systems.
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