ZipRecruiter

Log In

1

Crowd Manager Jobs in Washington (NOW HIRING)

American Protection Professionals LLC

Be Seen First

ELITE NIGHTCLUB SECURITY - NOW HIRING

Washington, DC · On-site

$17 - $22/hr

Crowd management inside and outside the venue * Removing problem guests professionally * Coordinating with management & law enforcement * Protecting staff, guests, and the brand Minimum Requirements ...

American Protection Professionals LLC

Be Seen First

ELITE NIGHTCLUB SECURITY - NOW HIRING

Washington, DC · On-site

$17 - $22/hr

Crowd management inside and outside the venue * Removing problem guests professionally * Coordinating with management & law enforcement * Protecting staff, guests, and the brand Minimum Requirements ...

St John's College

Public Safety Officer II

Annapolis, MD · On-site

$15.30 - $21.30/hr

Maintain certifications as appropriate, to include CPR, AED, tourniquet, OC spray, police baton, crowd manager, etc. * Make arrests and/or deal with disorderly persons as appropriate. This mandates ...

St John's College

Public Safety Officer II

Annapolis, MD · On-site

$15.30 - $21.30/hr

Maintain certifications as appropriate, to include CPR, AED, tourniquet, OC spray, police baton, crowd manager, etc. * Make arrests and/or deal with disorderly persons as appropriate. This mandates ...

Villagio Hospitality Group

Security Officer

Manassas, VA · On-site

$16 - $19/hr

Summary/Objective The Event Staff's main function is to provide crowd management services while providing excellent customer service in alignment with the Un-armed Security Director's direction in ...

Villagio Hospitality Group

Security Officer

Manassas Park, VA · On-site

$15.75 - $18.75/hr

Event Staff The Event Staff's main function is to provide crowd management services while providing excellent customer service in alignment with the Un-armed Security Director's direction in event ...

The Midtown Group

Be Seen First

Museum Visitor Services Representative

Washington, DC · On-site

$18/hr

  • Medical

  • Dental

  • Vision

Supporting crowd management and maintaining an organized environment * Assisting with activities and programs * Monitoring safety and reporting incidents promptly What We're Looking For * Friendly ...

New

next page

Showing results 1-20

All JobsCrowd JobsCrowd Manager JobsCrowd Manager Jobs in Washington

Crowd Manager information

What is a crowd manager?

Crowd managers are professionals responsible for overseeing the safety and movement of people in large gatherings or public events. Their main duties include monitoring crowd behavior, managing entry and exit points, ensuring compliance with safety regulations, and coordinating with security and emergency personnel. They play a crucial role in preventing overcrowding, responding to emergencies, and maintaining a safe environment for all attendees.

What skills and qualifications are needed to be a crowd manager?

To thrive as a Crowd Manager, you need a solid understanding of crowd dynamics, safety protocols, and emergency response procedures, often supported by relevant training or certification such as from the National Fire Protection Association (NFPA) or other safety organizations. Familiarity with communication systems, surveillance tools, and incident management software is vital for monitoring and coordinating large groups. Excellent leadership, situational awareness, and clear communication skills help ensure efficient crowd movement and de-escalate potential issues. These skills and qualities are crucial for maintaining public safety and ensuring the smooth operation of events or venues.

What are the main challenges a crowd manager faces during large events and how can they be effectively addressed?

Crowd Managers frequently encounter challenges such as maintaining crowd flow, preventing congestion, and quickly addressing safety concerns during large events. Effective solutions include proactive planning, continuous monitoring of attendee movement, and clear communication with both the team and event attendees. Crowd Managers often rely on collaboration with security staff, ushers, and emergency services to ensure smooth operations, making teamwork and adaptability essential skills in this role.

What is the difference between Crowd Manager vs Event Coordinator?

AspectCrowd ManagerEvent Coordinator
CredentialsCertifications in crowd control, safety, or securityEvent planning certifications, project management skills
Work EnvironmentPublic venues, large gatherings, safety-focusedEvent venues, conferences, festivals, logistics
Employer & IndustrySecurity firms, event venues, public safety agenciesEvent planning companies, corporate events, festivals

While both roles are involved in managing events, a Crowd Manager primarily focuses on ensuring safety and controlling crowds during large gatherings. An Event Coordinator handles the overall planning, logistics, and execution of events. The Crowd Manager's role is more safety and security-oriented, often working closely with security teams, whereas the Event Coordinator manages the broader event operations.

How much does a crowd manager make?

A crowd manager typically earns between $15 and $25 per hour, depending on experience, location, and event size. Salaries can vary based on the complexity of the event and whether the role is full-time or part-time, with some positions offering additional benefits or overtime pay.

What does a crowd manager do?

A crowd manager is responsible for overseeing the safety and flow of people at events or public spaces. They coordinate with security staff, monitor crowd behavior, and implement safety protocols to prevent congestion and ensure a secure environment. Often, they require training in crowd control techniques and may hold certifications such as crowd management or first aid.
Crowd Manager jobs near you

9:30 Club, Lincoln Theatre - Crowd Management

ITS MY PARTY INC

Washington, DC • On-site

$19.50 - $20/hr

Part-time

Re-posted 20 days ago

Job description

Crowd Management Personnel (CMP) serve as the first point of contact for guests as they are entering the venue as well as their entire time while in our venues. CMPs are responsible for the overall safety and security of guests and performing artists as well as ensuring the rules of the venue or event are adhered to. The position requires a positive demeanor, a professional presence and strong communication skills. CMPs are reliable and trustworthy, able and willing to understand and execute the responsibilities of the position, arrive on time and work their entire shift. CMPs must have the ability to maintain a high level of customer service while ensuring a positive guest experience while preventing and de-escalating acts of misconduct and/or serious incidents.
Responsibilities:
  • Maintain great customer service when interacting with guests at all times
  • Monitor and secure assigned areas of responsibility
  • Examine tickets, passes and identification cards to determine authenticity
  • Monitor crowd behavior and be preemptive to intervene as necessary
  • Lead efforts to de-escalate inappropriate behaviors
  • Monitor venue and entrances to ensure only authorized personnel and authorized talent access
  • Ensure all guests follow entry screening process
  • Effectively communicate with shift supervisors and other CMPs
  • Fulfill duties that are a part of the venues security plan
  • Perform other duties as assigned (restock bathrooms, take out trash, set up venue, etc)

To be successful this position, you must have:
  • Ability to work in a standing position for long periods of time
  • Ability to work various shifts, weekends, possibly holidays
  • Ability to work nights (often past Metro train closing time)
  • Ability to work well in a group and independently
  • Ability to be proactive about the needs of guests and the venue
  • Reliability to meet shift commitments
  • Past experience attending or working concerts is helpful
  • Flexible scheduling averaging 2 to 4 nights a week

Apply