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Crowd Management Jobs in Ohio (NOW HIRING)

Cleveland Indians

Fixed Security

Cleveland, OH · On-site

$14.30/hr

Provide crowd management and assist with crowd movement as necessary. * Respond calmly and professionally in the event of any conflict, medical situation, or other incident, and complete appropriate ...

H star

Fixed Security

Cleveland, OH

$15.50 - $19/hr

Provide crowd management and assist with crowd movement as necessary. * Respond calmly and professionally in the event of any conflict, medical situation, or other incident, and complete appropriate ...

H star

Fixed Security

Cleveland, OH

$15.50 - $19/hr

Provide crowd management and assist with crowd movement as necessary. * Respond calmly and professionally in the event of any conflict, medical situation, or other incident, and complete appropriate ...

AUS Inc

Security Officer Unarmed Site Patrol

Columbus, OH · On-site

$18.36/hr

... crowd management, and other assigned duties while maintaining a visible presence and supporting daily operations at the location. Minimum Requirements: * Client requires proof of high school diploma ...

Target

Assets Protection Team Leader

Hilliard, OH · On-site

$21.75 - $37/hr

Leadingasecurityculture, including crisis response, a strong safety environment and crowd management planning, providing support to both guests and team members * Implementingdaily/weeklyAssets ...

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Crowd Management information

See Ohio salary details

$7

$17

$49

How much do crowd management jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for crowd management in Ohio is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $9.23 and $20.00 per hour, depending on experience, location, and employer.

What do crowd management professionals do?

Crowd management professionals plan and coordinate strategies to ensure the safety and smooth flow of people at events, venues, or public spaces. They monitor crowd behavior, implement safety protocols, and may use tools like barriers or surveillance to prevent congestion and emergencies. Strong communication skills and knowledge of safety regulations are essential in this role.

What is crowd management?

A Crowd Management job involves overseeing and controlling the movement of large groups of people to ensure safety and efficiency. Responsibilities typically include planning entry and exit routes, monitoring crowd behavior, resolving conflicts, and coordinating with security or emergency personnel. These roles are common at events, concerts, sports venues, and public gatherings. Strong communication, situational awareness, and crisis management skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in crowd management?

To excel in Crowd Management, you need situational awareness, strong problem-solving abilities, and knowledge of safety protocols, often gained through experience or security-related certifications. Familiarity with radio communication equipment, surveillance systems, and emergency response procedures is commonly required. Excellent interpersonal skills, calmness under pressure, and the ability to give clear instructions distinguish top performers in this field. These competencies are vital to ensure the safety and orderly movement of large groups at events, venues, or public spaces.

What are the duties of a crowd management?

Crowd management involves overseeing and controlling large groups of people to ensure safety and order during events or in public spaces. Responsibilities include monitoring crowd behavior, implementing safety protocols, coordinating with security personnel, and using tools like barriers or signage to direct movement. Effective communication and situational awareness are essential skills for this role.

What are the typical daily responsibilities in crowd management?

Professionals in crowd management are responsible for monitoring crowd behavior, enforcing safety measures, and assisting with entry and exit flow at events or venues. They coordinate with security teams, emergency services, and event staff to address any incidents or potential issues quickly. Duties often include performing regular patrols, responding to guest inquiries, and intervening when necessary to de-escalate conflicts. The pace of the work can vary depending on event size and type, but strong teamwork and continuous situational awareness are always essential.

What are popular job titles related to Crowd Management jobs in Ohio? For Crowd Management jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Crowd Management jobs in Ohio look for? The top searched job categories for Crowd Management jobs in Ohio are:
Crowd Management jobs near you
Infographic showing various Crowd Management job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $36,679 per year, or $17.6 per hour.

Fixed Security

Cleveland Indians

Cleveland, OH • On-site

$14.30/hr

Part-time

Re-posted 20 days ago

Job description

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians.
The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field.
PRIMARY PURPOSE: Execute various security related functions relating to security screening, access control, credential verification, incident management, and safety for all guests at Progressive Field. Provide all guests at Progressive Field a safe, pleasant, and comfortable environment and create positive memorable experiences through exceptional customer service.
RESPONSIBILITIES & DUTIES:
  • Maintain a safe and friendly environment for fans, visitors, and staff at Progressive Field.
  • Provide exceptional customer service and proactively seek out opportunities to engage, welcome, direct, answer questions, and resolve complaints from all guests at Progressive Field.
  • Demonstrate a professional demeanor at all times.
  • Provide crowd management and assist with crowd movement as necessary.
  • Respond calmly and professionally in the event of any conflict, medical situation, or other incident, and complete appropriate reports.
  • Verify credentials at restricted access locations around the Ballpark and prohibit access to unauthorized individuals.
  • Report to work by assigned time and properly inform Manager of all potential work conflicts, including but not limited to absences, emergencies, and needed schedule alterations.
  • Have thorough knowledge and understanding of Progressive Field policies and procedures, and the ability to enforce policies and procedures.
  • Have a thorough knowledge and understanding of the Game Day Staff Seasonal Handbook, and ability to abide by all policies and procedures therein.
  • Have thorough knowledge and understanding, and ability to carry-out the Standard Operating Procedures for assigned Fixed Security roles.
  • All other duties and responsibilities as assigned.

Fixed Security Personnel monitor various restricted areas. Below describes the potential assignments.
Media Entrance Attendant
  • Perform security screening, credential scanning, and utilize the MLB Guest Pass system to create and distribute daily guest passes to authorized visitors.
    Field Security Guard

Field Security Guard
  • Perform credential scanning and access control measures to ensure only authorized personnel enter the field and photography pits during designated times.

Clubhouse Security Guard
  • Perform credential scanning and access control to ensure only authorized personnel enter the clubhouses during designated times.

Service Level Security Guard
  • Perform access control to ensure only authorized personnel access the service level during designated times.

VIP Parking Lots Security Guard
  • Verify authorized vehicles and personnel before entering the parking lot and perform security screening and access control as needed.

VIP Suites Security Guard
  • Perform access control to ensure only authorized personnel enter specific VIP suites in the ballpark.

DEPARTMENT REQUIREMENTS:
  • Must be 18 years of age or older.
  • Must be able to fulfill training requirements, including twelve (12) hours of security and anti-terrorism training during the first year of work, and a minimum of eight (8) hours of security and anti-terrorism training each year thereafter.
  • Working knowledge of safety and security functions, customer service philosophies, and conflict de-escalation and resolution principles.

AVAILABILITY REQUIREMENTS:
  • Work long and irregular hours including nights, weekends, and holidays during the baseball season.
  • Available to work 40 out of 81 home games (50%) during the months of April through October.

ORGANIZATIONAL REQUIREMENTS:
  • Demonstrates the ability to read, speak, comprehend, and communicate effectively in order to perform job duties and interact with coworkers.
  • Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the general public.
  • Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment.
  • Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark.
  • Adapts quickly and effectively to a fast-paced, dynamic, and diverse work environment.
  • Ability to act according to the organizational values and service excellence at all times.
  • Willingness to work extended days and hours, including holidays and weekends.
  • Willingness to adhere to all Major League Baseball and Club policies.

As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field.
The expected hourly rate for this position is $14.30 This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations.
At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here.
We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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