ZipRecruiter

Log In

1

Crm Jobs in Springfield, IL (NOW HIRING)

Vontier

Lead Customer Success Manager

Springfield, IL · On-site

$96K - $124K/yr

... relationship management. In this high-impact role, you will serve as a trusted advisor to our most valued enterprise customers, championing their success by aligning our cutting-edge solutions with ...

next page

Showing results 1-20

All JobsCrm JobsCrm Jobs in Springfield, IL

Crm information

See Springfield, IL salary details

$38.7K

$101.2K

$170.5K

How much do crm jobs pay per year?

As of Sep 9, 2026, the average yearly pay for crm in Springfield, IL is $101,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $130,800.00 per year, depending on experience, location, and employer.

What is a CRM?

A CRM (Customer Relationship Management) job involves managing customer interactions, improving relationships, and analyzing data to enhance customer satisfaction and business growth. Professionals in this role use CRM software to track customer interactions, automate processes, and personalize communications. Common responsibilities include lead management, customer support, and marketing automation. CRM specialists often work in sales, marketing, or customer service teams to optimize customer engagement and retention.

What are the key skills and qualifications needed to thrive in a CRM position?

To excel as a CRM (Customer Relationship Manager), you need a solid background in customer engagement, data analysis, and relationship management, often supported by a degree in business, marketing, or a related field. Familiarity with major CRM software platforms like Salesforce, HubSpot, or Microsoft Dynamics is crucial, and certifications in these systems are highly valued. Excellent communication, problem-solving, and organizational skills will set you apart by enabling effective collaboration with both clients and internal teams. These skills ensure the successful building and maintenance of customer relationships, driving retention and business growth.

What are the main challenges faced by a CRM professional, and how can they be overcome?

CRM professionals often encounter the challenge of balancing the needs of multiple clients while ensuring data accuracy and effective communication across teams. Staying organized and utilizing CRM software to its full potential can greatly help manage these demands. Additionally, adapting to rapidly changing customer expectations and continuously updating product knowledge are key for success in this role. Proactively seeking feedback, participating in ongoing training, and cultivating strong internal relationships can mitigate these challenges and lead to a rewarding experience as a CRM specialist.

How do you become a customer relationship management (CRM)?

To become a CRM professional, you typically need a bachelor's degree in business, marketing, or a related field, along with experience in sales, marketing, or customer service. Familiarity with CRM software like Salesforce or HubSpot and strong communication skills are also important. Certifications in CRM tools can enhance job prospects and demonstrate expertise.

Is CRM a remote job?

A CRM role can be performed remotely, especially if it involves tasks like data management, customer communication, and using CRM software such as Salesforce or HubSpot. Many companies offer remote CRM positions, but some may require on-site presence for meetings or training. The availability of remote work depends on the employer and specific job requirements.

What are the most commonly searched types of Crm jobs in Springfield, IL?

The most popular types of Crm jobs in Springfield, IL are:

What job categories do people searching Crm jobs in Springfield, IL look for?

The top searched job categories for Crm jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Crm jobs?

Cities near Springfield, IL with the most Crm job openings:

Crm jobs near you
Infographic showing various Crm job openings in Springfield, IL as of September 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $101,222 per year, or $48.7 per hour.

Microsoft Dynamics CRM Administrator

Springfield, IL • On-site

MDAEdge
Custom Software Development Services • 51 - 200 employees
Learn more about MDAEdgeexternal

Full-time

Re-posted 28 days ago

Job description

Job Summary:
MDAEdge is seeking a skilled Microsoft Dynamics CRM Administrator to oversee the configuration, customization, and maintenance of their Dynamics 365 CRM system. The ideal candidate will ensure seamless integration with business processes, enhance system functionality, and provide ongoing support to end-users.
Responsibilities:
• Administer and maintain Microsoft Dynamics CRM, including security settings, user permissions, and system configurations.
• Develop, customise, and implement CRM workflows, dashboards, and reports.
• Support CRM upgrades, patches, and integrations with third-party applications.
• Monitor system performance, troubleshoot issues, and provide technical support to users.
• Collaborate with stakeholders to optimise CRM functionalities to align with business objectives.
• Ensure data integrity through proper validation, backup procedures, and security best practices.
• Maintain documentation for configurations, customisations, and system enhancements.
• Stay updated on Microsoft Dynamics 365 updates, features, and best practices.
Qualifications:
Required:
• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience managing Microsoft Dynamics 365 CRM environments
• Strong expertise in Power Platform, Power Automate, and Power BI integration
• Hands-on experience with JavaScript, C#, SQL, and CRM SDKs
• Understanding of Azure services and cloud-based CRM solutions
• Ability to analyse business requirements and implement CRM solutions accordingly
• Excellent problem-solving skills, attention to detail, and user support experience
Preferred:
• Microsoft certifications such as Dynamics 365 Fundamentals or Power Platform Functional Consultant
• Experience working in a global CRM environment with multi-site implementations
• Familiarity with Agile methodologies and DevOps practices
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.

Apply