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Crm Jobs in Santa Rosa, CA (NOW HIRING)

Odoo

Customer Success Manager, French

Santa Rosa, CA · On-site

$70K - $90K/yr

Our modular suite of business applications--covering everything from accounting and inventory to CRM and project management--works together seamlessly to support efficiency and growth. Learn more ...

Odoo

Customer Success Manager, Direct

Santa Rosa, CA · On-site

$70K - $90K/yr

Our modular suite of business applications--covering everything from accounting and inventory to CRM and project management--works together seamlessly to support efficiency and growth. Learn more ...

New

Odoo

Customer Success Manager, Direct

Sonoma, CA · On-site

$70K - $90K/yr

Our modular suite of business applications--covering everything from accounting and inventory to CRM and project management--works together seamlessly to support efficiency and growth. Learn more ...

New

Odoo

Customer Success Manager, Indirect

Sonoma, CA · On-site

$70K - $90K/yr

Our modular suite of business applications--covering everything from accounting and inventory to CRM and project management--works together seamlessly to support efficiency and growth. Learn more ...

New

Odoo

Customer Success Manager, French

Sonoma, CA · On-site

$70K - $90K/yr

Our modular suite of business applications--covering everything from accounting and inventory to CRM and project management--works together seamlessly to support efficiency and growth. Learn more ...

Odoo

Customer Success Manager, Indirect

Santa Rosa, CA · On-site

$70K - $90K/yr

Our modular suite of business applications--covering everything from accounting and inventory to CRM and project management--works together seamlessly to support efficiency and growth. Learn more ...

New

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All JobsCrm JobsCrm Jobs in Santa Rosa, CA

Crm information

See Santa Rosa, CA salary details

$42.6K

$111.7K

$188.1K

How much do crm jobs pay per year?

As of Sep 1, 2026, the average yearly pay for crm in Santa Rosa, CA is $111,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $144,300.00 per year, depending on experience, location, and employer.

What is a CRM?

A CRM (Customer Relationship Management) job involves managing customer interactions, improving relationships, and analyzing data to enhance customer satisfaction and business growth. Professionals in this role use CRM software to track customer interactions, automate processes, and personalize communications. Common responsibilities include lead management, customer support, and marketing automation. CRM specialists often work in sales, marketing, or customer service teams to optimize customer engagement and retention.

What are the key skills and qualifications needed to thrive in a CRM position?

To excel as a CRM (Customer Relationship Manager), you need a solid background in customer engagement, data analysis, and relationship management, often supported by a degree in business, marketing, or a related field. Familiarity with major CRM software platforms like Salesforce, HubSpot, or Microsoft Dynamics is crucial, and certifications in these systems are highly valued. Excellent communication, problem-solving, and organizational skills will set you apart by enabling effective collaboration with both clients and internal teams. These skills ensure the successful building and maintenance of customer relationships, driving retention and business growth.

What are the main challenges faced by a CRM professional, and how can they be overcome?

CRM professionals often encounter the challenge of balancing the needs of multiple clients while ensuring data accuracy and effective communication across teams. Staying organized and utilizing CRM software to its full potential can greatly help manage these demands. Additionally, adapting to rapidly changing customer expectations and continuously updating product knowledge are key for success in this role. Proactively seeking feedback, participating in ongoing training, and cultivating strong internal relationships can mitigate these challenges and lead to a rewarding experience as a CRM specialist.

How do you become a customer relationship management (CRM)?

To become a CRM professional, you typically need a bachelor's degree in business, marketing, or a related field, along with experience in sales, marketing, or customer service. Familiarity with CRM software like Salesforce or HubSpot and strong communication skills are also important. Certifications in CRM tools can enhance job prospects and demonstrate expertise.

Is CRM a remote job?

A CRM role can be performed remotely, especially if it involves tasks like data management, customer communication, and using CRM software such as Salesforce or HubSpot. Many companies offer remote CRM positions, but some may require on-site presence for meetings or training. The availability of remote work depends on the employer and specific job requirements.

What job categories do people searching Crm jobs in Santa Rosa, CA look for?

The top searched job categories for Crm jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Crm jobs?

Cities near Santa Rosa, CA with the most Crm job openings:

Crm jobs near you
Infographic showing various Crm job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $111,662 per year, or $53.7 per hour.

CRM Sales Operations Sr. Manager

Santa Rosa, CA • On-site, Remote

First American Financial Corporation
Real Estate • 11 - 50 employees
Learn more about First American Financial Corporationexternal

$112K - $149K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Who We Are
Join a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
Join a team that puts its People First! First American Home Warranty, a member of the First American family of companies, provides home warranty products and services to home buyers, sellers, and real estate professionals. We foster an inclusive, people-first culture where employees are supported, empowered to innovate, and encouraged to reach their full potential.
We have an immediate opportunity for an experienced CRM and Revenue Operations (RevOps/SalesOps) professional to lead CRM and RevOps for our Real Estate business.
This role will report to Director of National Sales Operations and will use CRM capabilities, data, and performance insights to improve sales effectiveness, inform growth strategies, and strengthen decision-making across the organization.
What You'll Do
  • Serve as the subject matter expert and business owner for the Real Estate CRM and lead the Revenue Operations function, including ongoing optimization and future enhancements.
  • Leverage CRM data to segment brokerages, offices, teams, and agents, improving prospecting, account management, campaign targeting, and lead management.
  • Develop and manage CRM campaigns that support field sales engagement with real estate agents, brokerages, and industry partners.
  • Monitor sales and campaign performance, translating data into actionable insights, monthly reporting, and recommendations for sales leadership.
  • Partner with sales leaders and representatives to identify customer needs, market opportunities, and strategies to improve sales effectiveness and growth.
  • Support annual strategy, territory, and budget planning, including performance targets, market expansion opportunities, and resource allocation.
  • Manage and evaluate go-to-market programs, promotions, sponsorships, and sales compensation initiatives to assess performance and return on investment.
  • Partner cross-functionally with Sales, Marketing, Finance, and Technology to drive agent and homeowner acquisition, engagement, loyalty, and retention.
  • Translate business needs into CRM capabilities and requirements, supporting development and implementation through Agile and Waterfall methodologies.
  • Lead stakeholder alignment and change management to drive successful adoption of new programs, processes, and capabilities.

What You'll Bring
  • 9+ years of experience in Sales Operations, Revenue Operations, Finance, Marketing, Program Management, or related functions.
  • Bachelor's degree in Business, Economics, Data/Analytics, or a related field.
  • Experience supporting outside, field, channel, or B2B sales organizations, with knowledge of sales performance, territory planning, and go-to-market execution.
  • Strong CRM expertise with Microsoft Dynamics, Salesforce, HubSpot, or similar platforms; CRM certification is a plus.
  • Strong analytical skills with the ability to translate data and market insights into actionable business recommendations.
  • Proven ability to identify growth opportunities, launch programs, and drive measurable results.
  • Strong cross-functional leadership, stakeholder management, and executive communication skills.
  • Self-directed and execution-oriented, with experience leading initiatives through change and implementation.
  • Experience in real estate, home warranty, insurance, mortgage, title, escrow, home services, B2B2C, or related industries preferred.
  • Ability to travel approximately 10%.

Pay Range: $112,400.00 - $149,800.00 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
What We Offer
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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