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Crm Jobs in Rochester Hills, MI (NOW HIRING)

blueStone

MS Dynamics CRM Developer

Detroit, MI · Remote

The Dynamics CRM Developer reports to the Manager of CRM Systems and plays a role in the support of their existing campaign management system providing guidance and expertise to less experienced ...

Ford Motor Company

Solutions Architect, CRM

Dearborn, MI

$58 - $76.50/hr

We are seeking an experienced Solutions Architect - CRM to join the CX-Hub portfolio. In this role, you will translate business needs into architecture-based solutions that align with Ford Motor ...

Ford Motor Company

Solutions Architect, CRM

Dearborn, MI · On-site

$58 - $76.50/hr

We are seeking an experienced Solutions Architect - CRM to join the CX-Hub portfolio. In this role, you will translate business needs into architecture-based solutions that align with Ford Motor ...

Schoolcraft College

CRM Operations On-Call

Livonia, MI · On-site

$17 - $19/hr

Posting Details Position Information Job Title CRM Operations On-Call Job Summary This position will work with data clean-up, processing and documenting data, as well as document review. PLEASE NOTE:

Ford Motor Company

Senior Data Engineer, CRM

Detroit, MI · On-site

$104K - $142K/yr

... CRM or cloud platforms. * 5+ years of proven expertise in Data Modeling and maintaining complex Entity Relationship Diagrams (ERDs). * 3+ years strong proficiency in SQL (GCP/BigQuery) and at least ...

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$94K

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How much do crm jobs pay per year?

As of Aug 30, 2026, the average yearly pay for crm in Rochester Hills, MI is $94,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $121,500.00 per year, depending on experience, location, and employer.

What is a CRM?

A CRM (Customer Relationship Management) job involves managing customer interactions, improving relationships, and analyzing data to enhance customer satisfaction and business growth. Professionals in this role use CRM software to track customer interactions, automate processes, and personalize communications. Common responsibilities include lead management, customer support, and marketing automation. CRM specialists often work in sales, marketing, or customer service teams to optimize customer engagement and retention.

What are the key skills and qualifications needed to thrive in a CRM position?

To excel as a CRM (Customer Relationship Manager), you need a solid background in customer engagement, data analysis, and relationship management, often supported by a degree in business, marketing, or a related field. Familiarity with major CRM software platforms like Salesforce, HubSpot, or Microsoft Dynamics is crucial, and certifications in these systems are highly valued. Excellent communication, problem-solving, and organizational skills will set you apart by enabling effective collaboration with both clients and internal teams. These skills ensure the successful building and maintenance of customer relationships, driving retention and business growth.

What are the main challenges faced by a CRM professional, and how can they be overcome?

CRM professionals often encounter the challenge of balancing the needs of multiple clients while ensuring data accuracy and effective communication across teams. Staying organized and utilizing CRM software to its full potential can greatly help manage these demands. Additionally, adapting to rapidly changing customer expectations and continuously updating product knowledge are key for success in this role. Proactively seeking feedback, participating in ongoing training, and cultivating strong internal relationships can mitigate these challenges and lead to a rewarding experience as a CRM specialist.

How do you become a customer relationship management (CRM)?

To become a CRM professional, you typically need a bachelor's degree in business, marketing, or a related field, along with experience in sales, marketing, or customer service. Familiarity with CRM software like Salesforce or HubSpot and strong communication skills are also important. Certifications in CRM tools can enhance job prospects and demonstrate expertise.

Is CRM a remote job?

A CRM role can be performed remotely, especially if it involves tasks like data management, customer communication, and using CRM software such as Salesforce or HubSpot. Many companies offer remote CRM positions, but some may require on-site presence for meetings or training. The availability of remote work depends on the employer and specific job requirements.

What are the most commonly searched types of Crm jobs in Rochester Hills, MI?

The most popular types of Crm jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Crm jobs?

Cities near Rochester Hills, MI with the most Crm job openings:

Crm jobs near you
Infographic showing various Crm job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $94,006 per year, or $45.2 per hour.

CRM Brand Marketing Manager

Stellantis

Auburn Hills, MI • On-site

Full-time

Re-posted 28 days ago

Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

15th of 45 rated automakers

Job description

The CRM Brand Communications is responsible for successful project management and implementation of the CRM strategy. This role interacts with the brand(s), and advertising teams, a variety of internal stakeholders, as well as agency partners. In addition to Brand specific CRM strategy execution, this role may also manage some enterprise programs that touch all brands.
As Stellantis continues to evolve and optimize its CRM capabilities, this role will play a key part in ensuring lifecycle marketing efforts are strategic, scalable, and set up for long-term success. The ideal candidate brings hands-on CRM experience, strong lifecycle marketing instincts, and the ability to work across a complex, matrixed organization.
Key Responsibilities include but not limited to:
  • Manage brand CRM strategies to ensure the overall brand objectives and strategic directives are achieved
  • Liaison with the appropriate brand stakeholders and agency project team in developing requirements for both owner and prospect communication strategies
  • Manage day-to-day operational aspects of multiple concurrent projects for dynamic data-driven direct mail and email campaigns and digital/interactive solutions, including definition of business rules for audience selection and treatment, creative routing to each of the brands and legal approval Facilitate communications, between brand and agency and oversees project timing, creative routing for approval, agency status reporting and supports agency in brand and launch status meetings Review and provide input on materials, before they sent to brand, to ensure marketing objectives are being met
  • Manage AOR to communicate project status, dependencies, issues, and risks to appropriate stakeholders
  • Maintain and manage monthly, and quarterly GTM materials at an Enterprise CRM level, and at a brand level
  • Responsible for tracking incentive budget requests for private offer programs, and monthly report out Responsible for tracking the agency/variable budget for assigned brands and supporting the Stellantis budget approval process

Basic Qualifications:
  • Bachelor's degree
  • 8 + years of digital marketing/CRM professional experience
  • Client or Marketing Agency CRM experience is required
  • Strong attention to detail and consistent follow through, with demonstrated ability to bring projects to successful conclusion, on time and within budget
  • Ability to identify and resolve problems in a timely manner, and to gather and analyze information skillfully
  • Experienced self-starter who can manage multiple projects in tandem with minimal supervision Strong interpersonal skills in leading cross-functional resources, resolving conflicts, fostering alignment, and gaining commitment
  • Excellent communication skills, with the ability to relate relevant information to all levels of the organization effectively and efficiently
  • Ability to forge relationships with internal and external cross-functional teams
  • Microsoft Word, Excel and PowerPoint skills

Preferred Qualifications:
  • Automotive marketing knowledge and experience is a plus
  • Ability to clearly communicate complex concepts through simple, focused storytelling and well-structured presentations.

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