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Crm Jobs in Rochester Hills, MI (NOW HIRING)

blueStone

MS Dynamics CRM Developer

Detroit, MI · Remote

The Dynamics CRM Developer reports to the Manager of CRM Systems and plays a role in the support of their existing campaign management system providing guidance and expertise to less experienced ...

KYYBA

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CRM Data Specialist

Auburn Hills, MI · On-site

$36/hr

Job title : CRM Data Specialist Location: Auburn Hills MI 3 months contract on W2 CRM Data Specialist - *** Must have Salesforce Experience*** We are looking for a detail-oriented CRM Data Specialist ...

RiseIT Solutions

Dynamics 365 CRM Developer

Detroit, MI · On-site

$60/hr

Title: Dynamics 365 CRM Developer Location: Detroit, MI 48126 (100% On Site) Type: Contract Rate: $60 per hour Education: Bachelor's Degree Position Duties: The Sr. Developer as a member of the ...

Ford Motor Company

Solutions Architect, CRM

Dearborn, MI · On-site

$58 - $76.50/hr

We are seeking an experienced Solutions Architect - CRM to join the CX-Hub portfolio. In this role, you will translate business needs into architecture-based solutions that align with Ford Motor ...

Ford Motor Company

Solutions Architect, CRM

Dearborn, MI · Hybrid

$58 - $76.25/hr

We are seeking an experienced Solutions Architect - CRM to join the CX-Hub portfolio. In this role, you will translate business needs into architecture-based solutions that align with Ford Motor ...

Schoolcraft College

CRM Operations On-Call

Livonia, MI · On-site

$17 - $19/hr

Posting Details Position Information Job Title CRM Operations On-Call Job Summary This position will work with data clean-up, processing and documenting data, as well as document review. PLEASE NOTE:

Ford Motor Company

Senior Data Engineer, CRM

Detroit, MI · On-site

$104K - $142K/yr

... CRM or cloud platforms. * 5+ years of proven expertise in Data Modeling and maintaining complex Entity Relationship Diagrams (ERDs). * 3+ years strong proficiency in SQL (GCP/BigQuery) and at least ...

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Crm information

See Rochester Hills, MI salary details

$35.9K

$94K

$158.3K

How much do crm jobs pay per year?

As of Sep 7, 2026, the average yearly pay for crm in Rochester Hills, MI is $94,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $121,500.00 per year, depending on experience, location, and employer.

What is a CRM?

A CRM (Customer Relationship Management) job involves managing customer interactions, improving relationships, and analyzing data to enhance customer satisfaction and business growth. Professionals in this role use CRM software to track customer interactions, automate processes, and personalize communications. Common responsibilities include lead management, customer support, and marketing automation. CRM specialists often work in sales, marketing, or customer service teams to optimize customer engagement and retention.

What are the key skills and qualifications needed to thrive in a CRM position?

To excel as a CRM (Customer Relationship Manager), you need a solid background in customer engagement, data analysis, and relationship management, often supported by a degree in business, marketing, or a related field. Familiarity with major CRM software platforms like Salesforce, HubSpot, or Microsoft Dynamics is crucial, and certifications in these systems are highly valued. Excellent communication, problem-solving, and organizational skills will set you apart by enabling effective collaboration with both clients and internal teams. These skills ensure the successful building and maintenance of customer relationships, driving retention and business growth.

What are the main challenges faced by a CRM professional, and how can they be overcome?

CRM professionals often encounter the challenge of balancing the needs of multiple clients while ensuring data accuracy and effective communication across teams. Staying organized and utilizing CRM software to its full potential can greatly help manage these demands. Additionally, adapting to rapidly changing customer expectations and continuously updating product knowledge are key for success in this role. Proactively seeking feedback, participating in ongoing training, and cultivating strong internal relationships can mitigate these challenges and lead to a rewarding experience as a CRM specialist.

How do you become a customer relationship management (CRM)?

To become a CRM professional, you typically need a bachelor's degree in business, marketing, or a related field, along with experience in sales, marketing, or customer service. Familiarity with CRM software like Salesforce or HubSpot and strong communication skills are also important. Certifications in CRM tools can enhance job prospects and demonstrate expertise.

Is CRM a remote job?

A CRM role can be performed remotely, especially if it involves tasks like data management, customer communication, and using CRM software such as Salesforce or HubSpot. Many companies offer remote CRM positions, but some may require on-site presence for meetings or training. The availability of remote work depends on the employer and specific job requirements.

What are the most commonly searched types of Crm jobs in Rochester Hills, MI?

The most popular types of Crm jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Crm jobs?

Cities near Rochester Hills, MI with the most Crm job openings:

Crm jobs near you
Infographic showing various Crm job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $94,006 per year, or $45.2 per hour.

Commercial Customer Relationship Manager (CRM)

Home Title Connect LLC

Farmington Hills, MI • On-site

Full-time

Posted 3 days ago

New

Job description

Job Description


Title:

Customer Relationship Manager: Commercial

Department:


Reports To:


Location:

Farmington Hills, MI

​

​

Employment Type:

Full-Time

Job Code:

TBD

Effective Date:

05/01/2026



Position Summary

The Customer Relationship Manager: Commercial (CRM) collaborates with Processors and Customers to gather all necessary documents and information required to advance the file to and throughout closing and post-closing.


Essential FunctionsPre-Closing
  • Opening new orders. Circulating Earnest Money Escrow Agreements.
  • Collects customers' contact information; all parties and Source of Business.
  • Enters/Documents transaction type and representation.
  • Reviews Purchase Agreement (PA) and inputs into Qualia the following information: EMD; Fully Executed; Policy Selected; Closing Date.
  • Confirms legal/parcel match PA and commitment.
  • Sends opening letters and invoices fees.
  • Sends Commitment email, including CPL and Wire Instructions.
  • Process EMDs.
  • Obtains title requirements shown on the commitment
  • Verifies Tax Bill in File and updates when out of date.
  • Verifies outstanding water invoices
  • Documents payoff amounts in file/authorizations.
  • Updates as needed for all information — at the time of closing and through closing.
  • Sends follow-up emails regarding open requirements for closing
  • Obtaining Quote approvals for certain title searches.
  • Receipts in Earnest Money
Post-Closing
  • Wraps file.
  • Ensures any outstanding matters are directed to the correct party for resolution.


Skills Required
  • Verbal, organizational and written communication skills to obtain and exchange factual and technical data, to write, review and edit complex correspondence to foster customer dialog, and to diplomatically explain and resolve sensitive issues.
  • Interpersonal skills to initiate and develop productive working partnerships with all levels of the organization. Cooperation and achievement and to confer with external organizations and individuals regarding title insurance issues and industry practices. 
  • Analytical skill and judgment to analyze complex and unique title insurance issues. Provide recommendations for questions or concerns.
  • Some knowledge of legal and regulatory requirements related to the Title Insurance industry and trends.
  • Working knowledge of the Microsoft Office suite (e.g., Excel and Word) and Google Business suite.


Required Qualifications and Experience
  • High school diploma or equivalent.
  • Previous experience in a title company, escrow office, or real estate environment or equivalent.
  • Familiarity with title production software or similar order tracking systems.
  • Strong organizational skills and ability to manage multiple files simultaneously.
  • Excellent attention to detail and ability to meet deadlines.


Preferred Qualifications and Experience
  • Strong customer service experience, evidenced by demonstrated personable interactions.


Physical and Mental Demands
  • Ability to regularly stand, talk, bend, stretch, pull or push and lift items.
  • Ability to frequently communicate with clients and co-workers. Must be able to exchange accurate information in given situations.
  • Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.
  • Some travel is required to process those transactions outside of our office(s).


Core Competencies


Competency

Definition

Customer Focused

Frontline employees are often the face of your company, shaping how the public perceives our brand. A customer-centric outlook is vital for public-facing roles, helping ensure every interaction leaves a positive and lasting impression.

Detail-Oriented

Employees at every level can benefit from completing their work with care. From conducting safety checks to coordinating with teams on projects, a strong focus on detail can foster quality and consistency. Detail-oriented employees are precise, punctual, and well-organized.

Motivated

Employees are self-motivated, energized and focused, even in challenging times. Motivated employees are driven to excel and take initiative.

Flexible and Responsive to New Demands

Team member(s) can adapt when projects take unexpected turns or priorities shift. Companies need people who can confidently guide their way through change.

Innovative

Innovative employees apply creative solutions to problems. Continuously learn, utilize emerging technologies, and explore multiple approaches to achieve goals.

Problem Solving

Problem-solving skills help identify and address challenges effectively. Recognize issues and inform managers.

Effective Communication

Communication ensures clear and efficient information sharing. Explains straightforward concepts clearly.



About Title Connect

Title Connect, LLC was founded in 2004 by Walter Quillico and Jeff Gunsberg. We are a full-service title and escrow Service Company. We provide services for both Commercial and Residential customers.

We have grown the Company through honest and reliable service that helps our customers close their real estate transactions. This dedication to service has al