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Crm Program Manager Jobs in Michigan (NOW HIRING)

mcfa

$105K - $126K/yr

Support program forecasting, production tracking, and goal attainment analysis. CRM & Data ... Management * Maintain and reconcile project information across multiple CRM and data management ...

Schoolcraft College

CRM Operations On-Call

Livonia, MI · On-site

$17 - $19/hr

Posting Details Position Information Job Title CRM Operations On-Call Job Summary This position will work with data clean-up, processing and documenting data, as well as document review. PLEASE NOTE:

Mid--states-Bolt-

Program Manager

Burton, MI · On-site

This role blends customer relationship management with hands-on supply chain execution to keep service levels high and programs running smoothly. Key Responsibilities * Serve as the primary ...

Becton, Dickinson and Company

... program forums, and key engagements. Preferred Skills & Experience: * Experience with CRM platforms ... e.g., Salesforce, Dynamics CRM preferred) and lead-to-quote processes. * Knowledgeable on the ...

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All JobsCrm Program JobsCrm Program Manager JobsCrm Program Manager Jobs in Michigan

Crm Program Manager information

See Michigan salary details

$34K

$89K

$149.9K

How much do crm program manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for crm program manager in Michigan is $89,016.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $115,000.00 per year, depending on experience, location, and employer.

What is a CRM Program Manager?

CRM Program Managers are professionals responsible for overseeing and coordinating customer relationship management (CRM) programs within an organization. They manage the implementation and optimization of CRM systems, ensuring that customer data is used effectively to improve customer engagement, retention, and satisfaction. Their role often involves collaborating with sales, marketing, and IT teams to align CRM strategies with business goals and drive overall growth. CRM Program Managers also monitor program performance, analyze data, and recommend improvements to enhance customer experience.

What are the key skills and qualifications needed to thrive as a CRM Program Manager?

To thrive as a CRM Program Manager, you need expertise in customer relationship management strategies, data analysis, and project management, typically backed by a relevant degree and experience with CRM platforms. Familiarity with tools like Salesforce, HubSpot, or Microsoft Dynamics, as well as certifications such as PMP or CRM-specific credentials, is highly valuable. Strong leadership, communication, and problem-solving skills help you align cross-functional teams and drive customer-centric initiatives. These capabilities ensure effective CRM program execution, improved customer engagement, and measurable business growth.

How does a CRM Program Manager typically collaborate with other departments to ensure successful project implementation?

A CRM Program Manager works closely with cross-functional teams such as sales, marketing, IT, and customer service to align CRM initiatives with business goals. This involves regular meetings to gather requirements, provide project updates, and address potential challenges early on. Effective communication and stakeholder management are key, as the CRM Program Manager must ensure that all departments are trained on new processes and that feedback from end-users is incorporated into system improvements. Building strong relationships across departments helps ensure successful adoption and continuous enhancement of the CRM program.

What is the difference between Crm Program Manager vs Crm Analyst?

AspectCrm Program ManagerCrm Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP), CRM platform knowledgeBachelor's degree, data analysis or marketing certifications, CRM platform familiarity
Work EnvironmentOversees multiple projects, collaborates with cross-functional teams, strategic planningFocuses on data analysis, reporting, and insights, often within marketing or sales teams
Employer & Industry UsageUsed in industries with large CRM systems, such as retail, finance, and techCommon in marketing, sales, and customer service departments across various industries

The Crm Program Manager primarily manages CRM initiatives, coordinating projects and strategies, while the Crm Analyst focuses on analyzing customer data to generate insights. Both roles require CRM platform knowledge but differ in scope and responsibilities.

Is a CRM Program Manager a good job?

A CRM Program Manager is a valuable role responsible for overseeing customer relationship management strategies, often involving tools like Salesforce or HubSpot. It typically requires strong project management skills, technical knowledge, and the ability to coordinate cross-functional teams, making it a stable and in-demand position in many organizations. The role offers opportunities for career growth and specialization in customer engagement and data analysis.

What does a CRM Program Manager do?

A CRM Program Manager oversees the planning, implementation, and management of customer relationship management (CRM) programs within an organization. They coordinate cross-functional teams, ensure the effective use of CRM tools like Salesforce or HubSpot, and analyze data to improve customer engagement and retention. Strong project management skills and knowledge of CRM systems are essential for this role.
Crm Program Manager jobs near you
Infographic showing various Crm Program Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $89,016 per year, or $42.8 per hour.

Program Manager

Auburn Hills, MI • On-site

Med-National Staffing Inc.
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Med-National Staffing Inc.external

$52 - $57/hr

Other

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Program Manager Auburn Hills, MI

We are seeking an experienced Program Manager to lead complex defense engineering and manufacturing programs from initial requirements through execution and final delivery. This role is responsible for managing program scope, cost, schedule, technical performance, and risk while ensuring successful collaboration across engineering, manufacturing, quality, supply chain, facilities, and customer teams. The ideal candidate combines formal program management expertise with a strong technical foundation and the ability to understand engineering and manufacturing challenges. This individual must be comfortable operating in an environment where program managers are expected to engage with technical issues, support decision‑making, and drive program execution beyond traditional schedule and meeting management.

Pay rate: $52.00-$57.00/hr

Key Responsibilities
  • Lead defense engineering and manufacturing programs from initiation through completion.
  • Establish program objectives, scope, schedules, budgets, milestones, and deliverables.
  • Manage program cost, schedule, technical performance, and risk.
  • Serve as the primary point of contact for customers and key program stakeholders.
  • Coordinate activities across engineering, manufacturing, facilities, quality, supply chain, and subcontractor teams.
  • Manage customer requirements, changes, and program communications.
  • Develop and maintain integrated master schedules.
  • Monitor program performance and identify schedule, cost, and execution risks.
  • Develop and implement mitigation, recovery, and contingency plans.
  • Lead program reviews, status meetings, and customer presentations.
  • Manage program documentation, reporting, action items, and contractual deliverables.
  • Support proposal development, statements of work, cost estimates, and contract modifications.
  • Manage subcontractors and external engineering or manufacturing partners.
  • Coordinate engineering readiness and manufacturing readiness activities.
  • Support production ramp‑up activities and manufacturing implementation efforts.
  • Identify opportunities for process improvements and cost reduction initiatives.
  • Build and maintain strong relationships with customers, government stakeholders, and industry partners.
  • Ensure program execution complies with contractual obligations and applicable government requirements.
Required Qualifications
  • Bachelor's degree in Engineering, Business, Program Management, or a related discipline.
  • 10+ years of program or project management experience.
  • Prior experience within the defense industry.
  • Experience managing engineering and/or manufacturing programs.
  • Demonstrated success managing scope, cost, schedule, risk, and customer expectations.
  • Strong understanding of engineering and manufacturing processes.
  • Excellent communication, presentation, and customer-facing skills.
  • Experience developing project schedules and program management reports.
  • Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Project.
Preferred Qualifications
  • Experience supporting U.S. Department of Defense programs.
  • Experience working for a defense prime contractor or major defense supplier.
  • Experience supporting Army programs or military vehicle programs.
  • Background in weapons systems, ammunition, aerospace, aviation, or advanced manufacturing environments.
  • Experience with engineering consulting or government contracting organizations.
  • Familiarity with FAR and DFARS requirements.
  • Experience with Earned Value Management (EVM).
  • Strong risk management and configuration/change management experience.
  • Project Management Professional (PMP) certification.
  • Active Secret Security Clearance.
  • Experience working directly with government customers, program offices, or acquisition organizations.
Key Competencies
  • Program Leadership
  • Strategic Planning and Execution
  • Cross‑Functional Team Coordination
  • Risk Identification and Mitigation
  • Customer Relationship Management
  • Schedule and Budget Management
  • Technical Problem Solving
  • Contract and Compliance Management
  • Manufacturing and Production Readiness
  • Continuous Improvement
Work Environment

This role requires close collaboration with technical, operational, and customer teams in a fast‑paced defense engineering and manufacturing environment. The successful candidate will be expected to balance strategic program leadership with a hands‑on understanding of technical and production challenges to ensure successful program outcomes.

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