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Crm Associate Jobs in Georgia (NOW HIRING)

Siemens

CRM Financial Analyst

Peachtree Corners, GA · On-site

CRM Financial Analyst Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving ...

DEX Imaging

Customer Relationship Manager

Atlanta, GA · On-site

ESSENTIAL DUTIES AND RESPONSIBILITIES Client Relationship Management: · Build and maintain strong ... Team Lead - Customer Relationship Manager · JOB QUALIFICATIONS/SKILL REQUIREMENTS · Ability to ...

Sonsoft Inc

Oracle EBS CRM (GC--USC)

Atlanta, GA

$58.50 - $72/hr

Experience in Oracle CRM/Services, Service Contracts, Install Base & CRM Foundation: * At least 7 years of experience with functional and technical expertise in the above modules with at least 1 or ...

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Crm Associate information

See Georgia salary details

$6

$13

$24

How much do crm associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for crm associate in Georgia is $13.63, according to ZipRecruiter salary data. Most workers in this role earn between $11.35 and $14.62 per hour, depending on experience, location, and employer.

What does a CRM associate do?

A CRM Associate is responsible for managing and optimizing a company's Customer Relationship Management (CRM) system. Their duties include organizing customer data, analyzing customer interactions, supporting marketing campaigns, and ensuring data integrity within the CRM platform. They help improve customer engagement by segmenting audiences and personalizing communications. CRM Associates work closely with sales, marketing, and IT teams to ensure the CRM system supports business goals and enhances customer experiences.

What are the key skills and qualifications needed to thrive as a CRM associate?

To excel as a CRM Associate, you need a strong understanding of customer relationship management principles, data analysis, and marketing strategies, often supported by a degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as proficiency in Excel and email marketing tools, is typically required. Attention to detail, strong communication, and problem-solving abilities are crucial soft skills that distinguish top performers. These skills and qualities are vital for building effective customer engagement, driving retention, and optimizing marketing efforts.

How does a CRM associate typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Associate plays a key role in bridging the gap between sales, marketing, and customer service teams. They work closely with sales to ensure customer data is accurate and leveraged for targeted outreach, and partner with marketing to help design and execute personalized campaigns. Regular communication and data sharing are essential, as CRM Associates often provide insights from customer analytics that inform campaign strategies and sales approaches. This cross-functional collaboration helps improve customer engagement, retention, and overall satisfaction.

What is the difference between Crm Associate vs Customer Service Representative?

AspectCrm AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with CRM softwareHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice setting, often in sales or marketing teamsCall centers, retail, or office environments
Employer & Industry UsageUsed in sales, marketing, and customer relationship managementUsed across various industries for customer support
Common Search & Comparison IntentUnderstanding CRM-related roles and responsibilitiesCustomer support roles and skills

The Crm Associate primarily focuses on managing customer relationships using CRM software within sales or marketing teams, while Customer Service Representatives handle direct customer interactions and support across various industries. Both roles require strong communication skills, but the Crm Associate emphasizes data management and relationship building, whereas Customer Service Representatives focus on resolving customer issues.

Is a CRM associate a good career?

A CRM associate role involves managing customer relationship management systems, analyzing customer data, and supporting marketing efforts. It can be a good career for those interested in data analysis, communication, and technology, with opportunities for advancement into roles like CRM manager or marketing analyst. The job often requires proficiency with CRM software and strong organizational skills.

What are the most commonly searched types of Crm jobs in Georgia?

The most popular types of Crm jobs in Georgia are:

What cities in Georgia are hiring for Crm Associate jobs?

Cities in Georgia with the most Crm Associate job openings:

Crm Associate jobs near you
Infographic showing various Crm Associate job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 26% Part Time, 1% Temporary, 6% Contract, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $28,357 per year, or $13.6 per hour.

CRM Change Management & Adoption Lead

United Parcel Service of America, Inc.

Atlanta, GA • On-site

Full-time

Posted 6 days ago

UPS Supply Chain Solutions rating

6.8

Company rating: 6.8 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

36th of 64 rated delivery companies

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
The CRM Change Management & Adoption Lead is responsible for driving successful adoption of the company's CRM platform by ensuring users understand, embrace, and effectively utilize new capabilities and processes. This role serves as the bridge between the CRM Center of Excellence, Sales Enablement, Marketing, Communications, and end users to maximize the business value of CRM investments.
The successful candidate will develop and execute change management strategies, communication plans, user engagement initiatives, and training coordination activities that support global CRM transformation efforts.
Key Responsibilities
Organizational Change Management
  • Develop and execute CRM change management strategies for new features, releases, and process changes.
  • Assess organizational readiness and identify adoption risks.
  • Build stakeholder engagement plans across Sales, Marketing, Revenue Operations, and Leadership.
  • Establish and maintain a network of regional CRM Champions and Super Users.

Communications & User Engagement
  • Create and manage CRM communication plans, including newsletters, release announcements, executive updates, and feature spotlights.
  • Develop user-facing messaging that translates technical enhancements into business value.
  • Coordinate launch activities for major CRM initiatives.

Training & Enablement
  • Partner with Sales Enablement to ensure training materials and collateral accurately reflect CRM capabilities and best practices.
  • Coordinate training schedules, webinars, and office hours.
  • Maintain CRM knowledge articles, FAQs, and user guides.

Adoption & Measurement
  • Develop and monitor CRM adoption metrics and KPIs.
  • Analyze user feedback and recommend continuous improvement opportunities.
  • Conduct surveys and collect Voice of the User insights.

Qualifications
  • 5+ years of experience in Change Management, CRM Enablement, Sales Operations, or Organizational Development.
  • Experience supporting enterprise CRM platforms, preferably Salesforce.
  • Strong communication, presentation, and stakeholder management skills.
  • Experience developing training materials and communication strategies.
  • Familiarity with ADKAR, Prosci, or similar change management methodologies preferred.

Success Measures
  • CRM adoption and utilization rates.
  • User satisfaction scores.
  • Training completion rates.
  • Reduction in support requests related to new functionality.
  • Successful execution of enterprise CRM rollouts.

Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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