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Crm Assistant Jobs in Rochester, MI (NOW HIRING)

blueStone

MS Dynamics CRM Developer

Detroit, MI · Remote

The Dynamics CRM Developer reports to the Manager of CRM Systems and plays a role in the support of their existing campaign management system providing guidance and expertise to less experienced ...

RiseIT Solutions

Dynamics 365 CRM Developer

Detroit, MI · On-site

$60/hr

Title: Dynamics 365 CRM Developer Location: Detroit, MI 48126 (100% On Site) Type: Contract Rate: $60 per hour Education: Bachelor's Degree Position Duties: The Sr. Developer as a member of the ...

Schoolcraft College

CRM Operations On-Call

Livonia, MI · On-site

$17 - $19/hr

Posting Details Position Information Job Title CRM Operations On-Call Job Summary This position will work with data clean-up, processing and documenting data, as well as document review. PLEASE NOTE:

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Crm Assistant information

What is a CRM assistant?

CRM assistants are professionals who support the management and optimization of a company's Customer Relationship Management (CRM) system. They help maintain customer databases, ensure data accuracy, assist with marketing campaigns, and provide support to sales and customer service teams. Their role is crucial for streamlining communication, improving customer experience, and maximizing the efficiency of CRM tools within an organization.

What are the key skills and qualifications needed to thrive as a CRM assistant, and why are they important?

To thrive as a CRM Assistant, you need a foundational understanding of customer relationship management, data entry, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, along with proficiency in Excel and basic database management, is typically required. Strong attention to detail, organizational abilities, and effective communication are crucial soft skills for managing customer data and supporting team initiatives. These skills ensure accurate data maintenance, efficient workflow, and positive customer interactions, all of which are vital for maintaining strong client relationships.

What is the difference between Crm Assistant vs Customer Service Representative?

AspectCrm AssistantCustomer Service Representative
Required CredentialsHigh school diploma; CRM software knowledgeHigh school diploma; communication skills
Work EnvironmentOffice-based, CRM systemsCall centers, retail, office
Employer & Industry UsageMarketing, sales, customer relationsCustomer support across industries
Common Search & ComparisonCRM tasks, database managementCustomer support, client interaction

The main difference is that a Crm Assistant focuses on managing customer data within CRM systems, supporting marketing and sales efforts, while a Customer Service Representative primarily handles direct customer interactions and support. Both roles require strong communication skills, but the Crm Assistant emphasizes technical CRM knowledge, whereas the Customer Service Representative emphasizes interpersonal skills.

Is CRM a remote job?

A CRM Assistant role can be performed remotely, depending on the employer and company policies. Many organizations offer remote or hybrid work options for CRM-related positions, especially those involving data entry, customer communication, and software tools like CRM platforms. Availability of remote work varies by company and job requirements.

What are popular job titles related to Crm Assistant jobs in Rochester, MI?

For Crm Assistant jobs in Rochester, MI, the most frequently searched job titles are:

What cities near Rochester, MI are hiring for Crm Assistant jobs?

Cities near Rochester, MI with the most Crm Assistant job openings:

Crm Assistant jobs near you
Infographic showing various Crm Assistant job openings in Rochester, MI as of August 2026, with employment types broken down into 58% Full Time, and 42% Contract. Highlights an 100% In-person job distribution.

CRM Brand Marketing Manager

Auburn Hills, MI • On-site

Stellantis
IT Services

7.5

Company rating: 7.5 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

15th of 45 rated automakers

Good employer

Recommended by students

Paid breaks

Learn more about Stellantisexternal

Full-time

Re-posted 25 days ago

Job description

The CRM Brand Communications is responsible for successful project management and implementation of the CRM strategy. This role interacts with the brand(s), and advertising teams, a variety of internal stakeholders, as well as agency partners. In addition to Brand specific CRM strategy execution, this role may also manage some enterprise programs that touch all brands.
As Stellantis continues to evolve and optimize its CRM capabilities, this role will play a key part in ensuring lifecycle marketing efforts are strategic, scalable, and set up for long-term success. The ideal candidate brings hands-on CRM experience, strong lifecycle marketing instincts, and the ability to work across a complex, matrixed organization.
Key Responsibilities include but not limited to:
  • Manage brand CRM strategies to ensure the overall brand objectives and strategic directives are achieved
  • Liaison with the appropriate brand stakeholders and agency project team in developing requirements for both owner and prospect communication strategies
  • Manage day-to-day operational aspects of multiple concurrent projects for dynamic data-driven direct mail and email campaigns and digital/interactive solutions, including definition of business rules for audience selection and treatment, creative routing to each of the brands and legal approval Facilitate communications, between brand and agency and oversees project timing, creative routing for approval, agency status reporting and supports agency in brand and launch status meetings Review and provide input on materials, before they sent to brand, to ensure marketing objectives are being met
  • Manage AOR to communicate project status, dependencies, issues, and risks to appropriate stakeholders
  • Maintain and manage monthly, and quarterly GTM materials at an Enterprise CRM level, and at a brand level
  • Responsible for tracking incentive budget requests for private offer programs, and monthly report out Responsible for tracking the agency/variable budget for assigned brands and supporting the Stellantis budget approval process

Basic Qualifications:
  • Bachelor's degree
  • 8 + years of digital marketing/CRM professional experience
  • Client or Marketing Agency CRM experience is required
  • Strong attention to detail and consistent follow through, with demonstrated ability to bring projects to successful conclusion, on time and within budget
  • Ability to identify and resolve problems in a timely manner, and to gather and analyze information skillfully
  • Experienced self-starter who can manage multiple projects in tandem with minimal supervision Strong interpersonal skills in leading cross-functional resources, resolving conflicts, fostering alignment, and gaining commitment
  • Excellent communication skills, with the ability to relate relevant information to all levels of the organization effectively and efficiently
  • Ability to forge relationships with internal and external cross-functional teams
  • Microsoft Word, Excel and PowerPoint skills

Preferred Qualifications:
  • Automotive marketing knowledge and experience is a plus
  • Ability to clearly communicate complex concepts through simple, focused storytelling and well-structured presentations.

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