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Crisis Line Supervisor Jobs in Colorado (NOW HIRING)

Csusystem

Licensed Counselor/Site Supervisor

Pueblo, CO · On-site

$58K - $70K/yr

Provide crisis intervention on campus in the event a student is an imminent danger to self or ... Document interventions utilized to meet the goals and demonstrate progress in line with student ...

Sysco Northeast Rdc

Safety Director

Denver, CO · On-site

$80 - $100/hr

... crisis preparedness objectives. RESPONSIBILITIES * In cooperation with Operational management ... line supervisors to drive HSE culture, compliance and results. * Head a company-wide system to ...

ServiceSource (Virginia)

Field Lead

Denver, CO · On-site

$25/hr

Perform tasks side by side with participants, always maintaining line of sight supervision of all ... Notify supervisor of any maintenance or repair needs as they occur. Qualifications: Education ...

ServiceSource (Virginia)

Field Lead

Denver, CO · On-site

$25/hr

Perform tasks side by side with participants, always maintaining line of sight supervision of all ... Notify supervisor of any maintenance or repair needs as they occur. Qualifications: Education ...

ServiceSource

Field Lead

Denver, CO · On-site

$25/hr

Perform tasks side by side with participants, always maintaining line of sight supervision of all ... Notify supervisor of any maintenance or repair needs as they occur. Qualifications: Education ...

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Crisis Line Supervisor information

What does a crisis line supervisor do?

A Crisis Line Supervisor oversees the daily operations of a crisis hotline, ensuring that calls are handled professionally and compassionately. They supervise crisis line staff or volunteers, provide training and support, and may intervene in high-risk situations. Additionally, they monitor call quality, maintain records, and ensure the service meets organizational and ethical standards. Their role is essential for maintaining a supportive and effective crisis response environment.

What are the key skills and qualifications needed to thrive as a crisis line supervisor, and why are they important?

To thrive as a Crisis Line Supervisor, you need a background in mental health or social services, experience in crisis intervention, and often a relevant degree or certification such as a Licensed Clinical Social Worker (LCSW). Familiarity with crisis management software, call center systems, and documentation protocols is typically required. Strong leadership, emotional resilience, and effective communication skills distinguish outstanding supervisors in this role. These competencies ensure the delivery of timely, compassionate support to clients while maintaining a high-performing and supportive team environment.

What are some common challenges faced by crisis line supervisors, and how can they be managed effectively?

Crisis Line Supervisors often encounter challenges such as managing high-stress situations, supporting staff experiencing secondary trauma, and ensuring consistent quality of service during peak call times. Effective supervisors address these by providing regular debriefings, offering ongoing training in crisis intervention, and fostering a supportive team culture. It's also important for supervisors to implement clear protocols and encourage self-care among staff to maintain resilience and minimize burnout.

What is the difference between Crisis Line Supervisor vs Crisis Counselor?

AspectCrisis Line SupervisorCrisis Counselor
CredentialsTypically requires a bachelor's degree in psychology, social work, or related field; relevant certifications may be preferredUsually requires a bachelor's degree in a related field; certifications like crisis intervention training are common
Work EnvironmentSupervises crisis hotline staff, manages calls, and ensures quality service in a call center setting
Employer & IndustryNonprofits, mental health agencies, crisis centers
Search & Comparison IntentUnderstanding supervisory roles and responsibilities in crisis intervention

In summary, a Crisis Line Supervisor oversees crisis hotline staff and manages call quality, while a Crisis Counselor directly provides support to individuals in crisis. Both roles require relevant education and certifications, but the supervisor has additional managerial responsibilities.

What are popular job titles related to Crisis Line Supervisor jobs in Colorado?

For Crisis Line Supervisor jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Crisis Line Supervisor jobs in Colorado look for?

The top searched job categories for Crisis Line Supervisor jobs in Colorado are:

Crisis Line Supervisor jobs near you

Clinical Supervisor - Crisis (S0430)

Axis Health System

Durango, CO • On-site

$72K/yr

Full-time

Medical, PTO

Re-posted 21 days ago

Job description

Behavioral Health Clinical Supervisor - Regional Crisis Center - Durango, Durango, CO

Position Summary: The role of the Behavioral Health Clinical Supervisor is responsible for delivering high-quality clinical supervision to all assigned clinical staff. This position is also responsible for providing direct clinical care and participating as a member of the program team to design and implement the individual care plans for program clients in accordance with policies, rules, regulations, and directives which apply.  This position utilizes a variety of treatment approaches and case coordination to work with a diverse client population. This position will also be called upon to provide expertise for center policy and programming and must be capable of independent action while ensuring their actions represent the policies, priorities, and values of Axis Health System.

Qualifications: Our ideal candidate for our Behavioral Health Clinical Supervisor position will have master’s degree in one of the recognized mental health professions and be Licensed or license eligible in the State of Colorado as LPC, LMFT, LCSW, LAC, CAC III or PhD.  They will also have a minimum of five (5) years of post-graduate clinical experience in a healthcare setting.  The experience must include at least two (2) years of supervisory experience.  Lastly, LAC certification is preferred.

Salary:  Starting pay is $72,675.20 and ranges up to $78,811.20 per year which includes a $5,200.00 local differential for our Durango worksite, and considers preferred experience and certification as described above.

Full-Time Benefits:

Medical (HDHP or PPO)Health Savings AccountDentalFlexible Spending AccountVisionDependent Care AccountLife InsuranceShort Term DisabilityPet InsuranceLong Term Disability401k offering up to 4% matchCollege Invest plansAnnual Wellness BenefitsProfessional development benefits(3) weeks of All Paid Leave (APL) for first 2 years with full-time employment.Personal Days(9) Company Paid HolidaysLoan Repayment Programs

Physical demands: Employees must occasionally lift and/or move up to 25 pounds. Employees are frequently required to walk, sit, stand or kneel and occasionally required to climb or balance and stoop. Must have the ability to sit for longer periods at a computer. Employees must be able to travel between AHS locations. Possible potential exposure to communicable diseases. The noise level in the work environment is usually moderate. AHS may make reasonable accommodations to enable individuals with disabilities to perform the essential functions. 

Vision sufficient to read medical records, instruments, documentation, and visual changes in patient condition. Hearing must be sufficient to interact with a patient who may be unable to speak at a normal voice level. Mobility (including lifting, bending, stooping, reaching) and dexterity sufficient to assist patients and handle required instruments. 

Required Skills:

  • Knowledge and ability to operate standard office equipment including scanner, computer, calculator, copy machine, fax and multi-line telephone.
  • Working knowledge of Windows based computer applications including MS Word, MS Excel, MS Outlook and ability to access the internet.
  • Ability to be helpful and sensitive to the needs of all employees, while concurrently respecting corporate policies, procedures and priorities.
  • Interpersonal and communication skills to develop and maintain effective working relationships with all internal and external customers.
  • Ability to communicate job-related information to individuals and small groups.
  • Ability to work independently with minimal supervision; plan own work schedule effectively and multi-task and prioritize in a fast-paced setting.
  • Ability to multi-task, organize and prioritize workload in a sometimes-hectic environment with frequent interruptions.
  • Ability to concentrate in sometimes hectic and stressful settings.
  • Ability to read and understand written materials.
  • Must regard work as confidential.
  • Must have current driver’s license, qualify for commercial vehicle insurance and maintain a driving record that allows insurability with AXIS HEALTH SYSTEM’ insurance agency.
  • Occasional travel required
  • Ability to take on additional duties when necessary.

Additional eligibility requirements:  Annual Flu immunization, Annual TB screening, de-escalation training within 90 days, BLS certification required.

About our Axis Health System:  We are the leading provider of behavioral health and integrated (primary, dental, and behavioral health) care on the Western Slope of Colorado. As a therapist in our clinic, you’ll have access to a wide range of resources for your patients. We have recovery groups, Medication Assisted Treatment (MAT), specialized mental health outpatient programs, primary care, diabetes education, crisis services, resource navigators, insurance enrollment specialists, tele-video systems to access our locations across the region and more. We work to make sure you have what you need at your fingertips to be successful in your position and support your patient in their road to recovery.

Please visit our website at http://www.axishealthsystem.org , to apply for this position and for more information about our organization. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities.   

Commitment to Pay Standards:  We are committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history).  

About Durango/Pagosa Springs:

If you’re interested in Rocky Mountain wildlife, white water rafting, hiking in to discover nature’s most beautiful waterfalls, or a breathtaking car ride on the San Juan Skyway, then Durango and Pagosa Springs are the place for you!  As with so many areas on the Western Slope, you have now entered an outdoor enthusiast’s paradise. Just minutes from zip lining through the treetops, to soaking in the Piedra River Hot Springs, located in the national forest, after a day of hiking any one of the many trails, and when the season is right, you can be snowboarding or camping in the mountains that surround this beautiful area.  Take a ride on the historic Durango & Silverton Narrow Gauge Railroad Train and enjoy the stunning views of the San Juan National Forest.  You’re also a mere 35-minute car ride to Mesa Verde National Park. Just outside the doors of our clinics, you’ll find beautiful parks with walking paths and opens spaces to enjoy. Durango has an airport located minutes from our clinics which has service to Denver, Phoenix and Dallas-Fort Worth daily. Learn more about our area here:  Visit Durango, CO | Official Tourism Site of Durango, Colorado

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