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Crisis Line Intervention Jobs (NOW HIRING)

UCAN

Mobile Crisis Response Specialist

Chicago, IL · On-site

$60K/yr

... intervention and support to individuals and families in our community. This program will operate with an after-hours crisis line, providing round-the-clock support for individuals in need ...

Felton Institute

Crisis Phone Counselor

San Mateo, CA · On-site

$24.75 - $32.25/hr

PSP operates a 24/7 crisis intervention and suicide prevention hotline, handling calls, texts, and chats from both the local line and the 988 Lifeline. Crisis counselors provide immediate support ...

Opportunityalliance

$23/hr

The Maine Crisis Line is part of our continuum of crisis intervention and stabilization services, providing 24-hour telephone response for adults, families, and children during a mental health crisis.

Felton Institute

Crisis Phone Counselor

San Mateo, CA · On-site

$24.75 - $32.25/hr

PSP operates a 24/7 crisis intervention and suicide prevention hotline, handling calls, texts, and chats from both the local line and the 988 Lifeline. Crisis counselors provide immediate support ...

Gryphon Place

MiCAL Crisis Specialist

Kalamazoo, MI · On-site

The Crisis Specialist provides crisis intervention, emotional support, and resource connection to individuals contacting the Michigan Crisis Access Line (MiCAL), including the 988 Suicide & Crisis ...

Gryphon Place

MiCAL Crisis Specialist

Kalamazoo, MI · On-site

The Crisis Specialist provides crisis intervention, emotional support, and resource connection to individuals contacting the Michigan Crisis Access Line (MiCAL), including the 988 Suicide & Crisis ...

Gryphon Place

MiCAL Crisis Specialist

Kalamazoo, MI · On-site +1

The Crisis Specialist provides crisis intervention, emotional support, and resource connection to individuals contacting the Michigan Crisis Access Line (MiCAL), including the 988 Suicide & Crisis ...

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 ... Collaborate with Shift Supervisors and other crisis line staff to provide or receive support

Common Ground

988 Crisis Specialist

Pontiac, MI

Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 ... Collaborate with Shift Supervisors and other crisis line staff to provide or receive support

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 ... Collaborate with Shift Supervisors and other crisis line staff to provide or receive support

Common Ground

988 Crisis Specialist

Pontiac, MI

$21/hr

Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 ... Collaborate with Shift Supervisors and other crisis line staff to provide or receive support

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Crisis Line Intervention information

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$44

How much do crisis line intervention jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for crisis line intervention in the United States is $25.68, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Crisis Line Intervention vs Crisis Counselor?

AspectCrisis Line InterventionCrisis Counselor
Required CredentialsHigh school diploma or equivalent; crisis intervention trainingHigh school diploma or higher; mental health or counseling certification often preferred
Work EnvironmentPhone or online crisis hotlines, immediate response settingsClinics, mental health facilities, community centers
Employer & IndustryNonprofits, healthcare organizations, government agenciesHospitals, mental health clinics, private practices
Common Search & ComparisonOften compared for immediate crisis response rolesCompared for ongoing mental health support roles

Both Crisis Line Intervention and Crisis Counselor roles involve supporting individuals in distress, but Crisis Line Intervention focuses on immediate crisis response via phone or online, often requiring specific crisis intervention training. Crisis Counselors typically provide ongoing mental health support in clinical settings, often with additional certifications. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What degree do you need to be a crisis line intervention specialist?

A crisis line intervention specialist typically needs at least a high school diploma or equivalent; however, many roles prefer or require a bachelor's degree in fields such as psychology, social work, or counseling. Relevant training, certifications, and strong communication skills are also important for the position.

What qualifications do you need to work for the crisis line intervention?

Crisis line intervention roles typically require a high school diploma or equivalent, strong communication and active listening skills, and the ability to handle stressful situations. Some positions may also require training in crisis intervention, mental health first aid, or related certifications, and a compassionate, non-judgmental attitude is essential.

What cities are hiring for Crisis Line Intervention jobs?

Cities with the most Crisis Line Intervention job openings:

What are popular job titles related to Crisis Line Intervention jobs?

For Crisis Line Intervention jobs, the most frequently searched job titles are:

Mobile Crisis Response Specialist

Chicago, IL • On-site

UCAN
See more jobs at UCANexternal

$60K/yr

Other

Re-posted 2 days ago

Job description

Description
Position Title: Mobile Crisis Response Specialist
Department: Counseling Services - Mobile Crisis Response CS/MCR
Reports to: Mobile Crisis Response Team Lead
About the Program:
The Mobile Crisis Response (MCR) program will add to our continuum of care, enhancing our ability to provide timely and effective crisis intervention and support to individuals and families in our community. This program will operate with an after-hours crisis line, providing round-the-clock support for individuals in need, highlighting our unwavering commitment to ensuring help is available at any time and emphasizing our dedication to serving the most vulnerable and those in urgent need of assistance.
Position Objective and Summary:
UCAN is seeking a dedicated and skilled individual to serve as an Mobile Crisis Response (MCR) Specialist. This role involves providing crisis intervention services during evening hours, including assessment, de-escalation, and stabilization of individuals experiencing mental health crises.
Essential Functions and Responsibilities:
Crisis Intervention
  • Respond to crisis calls and referrals promptly and effectively.
  • Conduct assessments, provide de-escalation techniques, and stabilize individuals in crisis.
  • Develop and implement crisis intervention plans tailored to individual needs.

Collaboration and Coordination
  • Work closely with the MCR Team Lead and other team members to ensure comprehensive care.
  • Collaborate with other UCAN programs and community resources to provide integrated services.
  • Liaise with law enforcement, emergency services, and other community partners as needed.

Documentation and Reporting
  • Maintain accurate and timely documentation of all crisis response activities.
  • Assist in data collection and analysis to monitor program effectiveness and identify areas for improvement.
  • Prepare and submit reports to the MCR Team Lead as required.

Client Support
  • Provide clients with information about available services and resources.
  • Offer follow-up support to ensure ongoing stability and access to needed services.
  • Ensure that clients feel heard, respected, and supported throughout the crisis intervention process.

Education/Job Experience/Certification:
  • Master's degree in Social Work, Psychology, Counseling, or a related field preferred.
  • Minimum of 2 years of experience in crisis intervention, mental health services, or a related field.

Special Knowledge and Qualifications:
  • Strong clinical skills in crisis assessment, intervention, and stabilization.
  • Effective communication and interpersonal skills.
  • Ability to handle high-stress situations with professionalism and composure.
  • Proficiency in data management and report writing.

Working Environment: Must be available to work during evening hours. Must have a valid driver's license, auto insurance, and a vehicle. Ability to travel within the service area as needed. Work may involve exposure to high-risk situations and emotionally charged environments.

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