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Crisis Intervention Jobs in Reston, VA (NOW HIRING)

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$13

$26

$46

How much do crisis intervention jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for crisis intervention in Reston, VA is $26.71, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $30.00 per hour, depending on experience, location, and employer.

What is the difference between Crisis Intervention vs Mental Health Counselor?

AspectCrisis InterventionMental Health Counselor
Required CredentialsCertification in crisis intervention, sometimes a license depending on stateMaster's degree in mental health, licensure as a counselor
Work EnvironmentEmergency settings, hospitals, community crisis centersClinics, private practices, hospitals, community agencies
Employer & IndustryHealthcare, social services, emergency responseHealthcare, mental health services, counseling agencies
Common Search & ComparisonOften compared for immediate response rolesCompared for ongoing therapy roles

While both Crisis Intervention and Mental Health Counselors work in mental health settings, crisis intervention focuses on immediate response to urgent situations, requiring specialized training for rapid assessment and de-escalation. Mental health counselors provide ongoing therapy and support for clients with mental health conditions, often in outpatient settings. Understanding these differences helps individuals choose the right career path or service based on their needs.

What is crisis intervention?

Crisis intervention refers to the immediate and short-term assistance provided to individuals who are experiencing an event that produces emotional, mental, physical, and behavioral distress or problems. The goal is to stabilize the situation, provide support, and guide the person to appropriate resources or ongoing help. Crisis intervention can be delivered by trained professionals, such as counselors, social workers, or first responders, in a variety of settings including hospitals, community centers, and over the phone. This approach is crucial in preventing further harm and promoting recovery during or after a crisis.

What are the key skills and qualifications needed to thrive in crisis intervention, and why are they important?

To thrive in Crisis Intervention, you need a background in psychology, social work, or counseling, often supported by a relevant degree and crisis intervention training or certification. Familiarity with risk assessment tools, case management systems, and de-escalation techniques is typically required. Strong communication, emotional resilience, and cultural sensitivity are vital soft skills for effectively supporting individuals in distress. These capabilities are crucial for ensuring timely, appropriate support and for safeguarding the well-being of both clients and communities during high-stress situations.

What are some common challenges faced by crisis intervention specialists, and how are they typically addressed within teams?

Crisis intervention specialists often encounter high-stress situations, emotional intensity, and unpredictable scenarios that require quick thinking and resilience. Common challenges include managing personal stress, avoiding burnout, and ensuring the safety of both clients and themselves. These challenges are typically addressed through regular team debriefings, access to mental health support, ongoing training, and strong collaboration with colleagues and supervisors. Most organizations emphasize teamwork and peer support as essential components for maintaining well-being and delivering effective crisis response.
What are popular job titles related to Crisis Intervention jobs in Reston, VA? For Crisis Intervention jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Crisis Intervention jobs in Reston, VA look for? The top searched job categories for Crisis Intervention jobs in Reston, VA are:
What cities near Reston, VA are hiring for Crisis Intervention jobs? Cities near Reston, VA with the most Crisis Intervention job openings:
Crisis Intervention jobs near you
Infographic showing various Crisis Intervention job openings in Reston, VA as of July 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $55,566 per year, or $26.7 per hour.

Part-Time Crisis Worker

HopeLink Behavioral Health

Oakton, VA • Remote

$18 - $21/hr

Part-time

Re-posted 2 days ago

Job description

For more than 60 years, PRS, now HopeLink Behavioral Health, has provided comprehensive and specialized support to individuals and families living with behavioral health challenges or facing a life crisis. We envision a society where hope is universal. Through access to quality behavioral health, crisis intervention, and suicide intervention services, we foster an inclusive community in which everyone can attain wellness and a genuine sense of belonging.

SUMMARY STATEMENT OF POSITION:

Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Part-Time Crisis Worker will be scheduled 16 hours per week.

WHAT WE OFFER:

  • Meaningful Work: Make a real difference in the lives of others.
  • Competitive Salary: $18 - $21 per hour
  • Fully Remote
  • Supportive Environment: Join a dedicated team committed to providing high-quality care.

SCHEDULE & LOCATION:

  • 3 shifts available: Mornings, Evenings, and Overnights
  • 16 hours a week
  • Remote

PRIMARY DUTIES:

  • Respond to people reaching out for crisis support through our crisis services (voice, chat, and text): greeting clients, using active listening, and establishing rapport by being accepting, empathetic, objective, non-judgmental, non-directive, and responsive to the feelings of the callers or texters.
  • Explore the person in crisis experiences and feelings using feeling oriented, responsive language; following established protocols; identifying warning signs; and assessing the degree of safety and risk.
  • Provide confidential contacts and ensure that any information shared by the person in crisis is kept confidential.
  • Provide referrals to appropriate resources; engage 9-1-1 for emergency medical treatment and/or police intervention, using required assessments and policy guidance.
  • Accurately document crisis contact interactions in correct contact reports.
  • Participate in educational opportunities provided by and through HopeLink to stay current on job-related knowledge; a minimum of 5 hours of refresher training post initial 120+-hour training is required.
  • Complete administrative tasks as assigned by the Shift Supervisor.

ESSENTIAL COMPETENCIES:

  • Adaptability to changes in environment and situations
  • Strong and effective communication skills, ability to speak clearly and easily understood via the phone and online
  • Dependability with attendance and punctuality guidelines
  • Interpersonal relationship skills by maintaining confidentiality and dignity of self and others
  • Professionalism by following through with commitments and treating others with respect
  • Teamwork and contributes to building a positive team, gives and welcomes feedback

QUALIFICATIONS:

  • Must have successfully completed mandatory 120+-hour HopeLink Crisis Services Crisis Worker Training.
  • Ability to support people in crisis using voice, chat, and text, as assigned. Willing to work across different service areas based on program needs.
  • Computer experience and proficient typing skills.
  • Ability to remain alert on scheduled shifts; experience working swing shifts preferred for overnight positions.
  • Demonstrated knowledge and ability to make sound decisions under pressure.
  • Understanding of confidentiality and privacy issues within a crisis center program.
  • High degree of empathy toward the people we serve and demonstrated knowledge of distress tolerance and coping skills.

PERFORMANCE EXPECTATIONS:

  • Respond to crisis contacts in a professional manner following established protocols.
  • Maintain the confidentiality and privacy of information provided by persons in crisis.
  • Respond to clients in way that is accepting, empathetic, objective, non-judgmental, non-directive and responsive to the feelings of callers.
  • Adhere to the assigned shift schedule and follow program procedures when requesting coverage for an assigned shift.
  • Complete contact reports for each interaction by the end of each contact.
  • Attend and participate in scheduled staff meetings and supervision.
  • Fulfill the required minimum of at least 5 hours of refresher training post initial 120+-hour training.

The above statements reflect the usual responsibilities and principal functions of the position and shall not be construed as a complete description of all the work requirements that may be inherent or added to the position.

Ready to Join Our Mission?

If you're passionate about helping people achieve mental wellness, we encourage you to apply!

HopeLink Behavioral Health is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion.

'Where Hope Meets Help.'

We are unable to hire in the following states:

California, Illinois, Massachusetts, Michigan, New York, North Dakota, Ohio, Oregon, Washington, Wyoming

Apply