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Crisis Care Coordinator Jobs in Decatur, IL (NOW HIRING)

VIVA USA INC

Field Case Management Coordinator

Decatur, IL · On-site

$18.75 - $25.25/hr

... care planning components with appropriate referral to clinical case management or crisis ... Coordinates and implements assigned care plan activities and monitors care plan progress.

Humana

Field Care Manager, Behavioral Health

Decatur, IL

$65K - $88K/yr

Utilize high-quality, evidence-based behavioral health services through personalized care coordination, crisis intervention, peer support, and strong collaboration with medical and behavioral health ...

Georgia

Physician (Board Eligible)

Decatur, IL

Provide crisis intervention and emergency medical care as needed, ensuring the safety and well ... support services to ensure coordinated and holistic patient care. * Contribute to quality ...

Georgia

Physician (Hourly Paid) - GRHA

Decatur, IL

$154/hr

Provide crisis intervention and emergency medical care as needed, coordinating with emergency services when appropriate. * Participate in team meetings, case conferences, and grand rounds to discuss ...

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Crisis Care Coordinator information

See Decatur, IL salary details

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$32

How much do crisis care coordinator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for crisis care coordinator in Decatur, IL is $21.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.23 per hour, depending on experience, location, and employer.

What is a crisis care coordinator?

Crisis Care Coordinators are professionals who help individuals experiencing mental health or behavioral crises. They assess the situation, provide immediate support, and connect individuals to appropriate services, such as counseling, hospitalization, or community resources. Their role involves collaborating with healthcare providers, law enforcement, and families to ensure the safety and well-being of those in crisis. Crisis Care Coordinators often work in hospitals, mental health clinics, or community organizations, and play a vital part in crisis intervention and prevention.

How does a crisis care coordinator typically collaborate with other professionals during a crisis intervention?

Crisis Care Coordinators often work closely with a multidisciplinary team, including social workers, mental health clinicians, law enforcement, and medical staff, to ensure a coordinated response during crises. They facilitate communication among team members, share critical information, and help develop action plans tailored to each individual's needs. This collaboration helps ensure that clients receive immediate and comprehensive support, from assessment through follow-up care. Building strong relationships with community resources and service providers is also a key part of the role.

What are the key skills and qualifications needed to thrive as a crisis care coordinator, and why are they important?

To thrive as a Crisis Care Coordinator, you need a strong background in mental health, crisis intervention, and case management, typically supported by a degree in social work, psychology, or a related field. Familiarity with crisis intervention protocols, electronic case management systems, and sometimes certifications like CPI (Crisis Prevention Institute) are commonly required. Outstanding communication, empathy, and problem-solving skills help build trust and effectively support individuals during high-stress situations. These abilities are vital for ensuring client safety, rapid response, and effective coordination of care during crises.

What is the difference between Crisis Care Coordinator vs Mental Health Case Manager?

AspectCrisis Care CoordinatorMental Health Case Manager
Required CredentialsRelevant certifications, often a background in social work or counselingSimilar credentials, including social work or counseling background
Work EnvironmentEmergency settings, crisis intervention centers, hospitalsCommunity clinics, outpatient facilities, client homes
Employer & IndustryHospitals, mental health agencies, crisis centersCommunity health organizations, mental health agencies
Common Search & ComparisonOften compared for roles involving immediate crisis responseFocuses on ongoing case management and support

The main difference is that Crisis Care Coordinators focus on immediate crisis intervention and stabilization, often in emergency settings, while Mental Health Case Managers provide ongoing support and management of mental health cases in community settings. Both roles require similar credentials but serve different functions within mental health services.

What job categories do people searching Crisis Care Coordinator jobs in Decatur, IL look for?

The top searched job categories for Crisis Care Coordinator jobs in Decatur, IL are:

Crisis Care Coordinator jobs near you
Infographic showing various Crisis Care Coordinator job openings in Decatur, IL as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $45,634 per year, or $21.9 per hour.

Crisis Counselor, Community Crisis Response

Heritage Behavioral Health Center

Decatur, IL • On-site

$47K - $75K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description


Crisis Counselor – Crisis Care - Part-Time 3rd ShiftHeritage Behavioral Health Center – Macon, DeWitt & Piatt CountiesPart-Time | Mobile Crisis Response | Community-Based Role
Make a Difference When It Matters Most

Heritage Behavioral Health Center is seeking compassionate, dedicated Crisis Counselors to join our Crisis Care Team. These full-time positions provide life‑changing support to individuals experiencing mental health or substance use crises in a variety of community settings—including emergency departments, community agencies, and client homes.

Our Crisis Care program responds to anyone, anywhere, and at any time, offering timely assessment, de-escalation, counseling, linkage to services, and aftercare support. Crisis Counselors play a vital role in helping individuals experiencing distress such as depression, anxiety, substance use concerns, or other behavioral health needs.

If you thrive in dynamic environments and want to make a meaningful impact in our communities, we invite you to apply.

What You’ll Do
  • Provide face-to-face, phone, and virtual crisis intervention in a timely and supportive manner
  • Work with children, adolescents, and adults across a wide range of crisis situations
  • Engage individuals admitted to inpatient psychiatric settings and link them to community supports
  • Assist with involuntary admission processes at the Macon County Court
  • Complete pre-admission screening assessments for nursing facility referrals
  • Maintain strong relationships with referral sources and partner agencies
  • Collaborate with internal and external providers—including crisis teams, case managers, counselors, psychiatric providers, and clinical leaders—to ensure coordinated, effective care
What You BringKnowledge, Skills & Abilities
  • Ability to engage individuals in behavioral health treatment during high-stress situations
  • Flexibility—each day looks different, and crisis needs vary
  • Knowledge of behavioral health diagnoses
  • Ability to work with individuals with serious mental illness, substance use disorders, or dual diagnoses
  • Understanding of psychiatry, medical services, and community resources
  • Excellent decision-making and problem-solving skills
  • Strong written and verbal communication
  • Ability to work independently in the community and collaboratively within a team
  • Ability to navigate an electronic health record
  • Proficiency in Microsoft Word and Excel
  • Commitment to ongoing learning and growth
Education & Requirements
  • Bachelor’s or master’s degree in a human service–related field or a minimum of 5 years' experience in a supervised behavioral health role
  • Must meet criteria to function at minimum as a Mental Health Professional (MHP)
  • Valid driver’s license, reliable transportation, and automobile insurance required
  • Position is on-site and in-person
  • Experience in crisis services strongly preferred
Salary Range

$47,840 – $75,000 per year
(Dependent on education and experience)

Benefits You’ll Love
  • Wellness Days – Every other Friday off PAID (26 days per year)
  • Generous vacation, sick, and personal leave
  • Paid holidays
  • Health Club/Fitness reimbursement
  • Employee Assistance Program
  • Continuing education opportunities
  • Tuition assistance program
  • Agency-provided life insurance and short‑term disability
  • Retirement plans (401k and Roth)
  • Optional health, dental, vision, FSA (healthcare & dependent care), and supplemental life insurance
    • Health insurance includes substantial agency contribution
  • National Health Service Corps site – Eligible clinical staff may qualify for federal loan forgiveness
Join Our Mission

If you are passionate about helping individuals in crisis and want to be part of a team that responds with compassion, skill, and hope—we want to meet you.

Apply today and help us provide support to anyone, anywhere, at any time.



Apply