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Credit Union Jobs in Three Rivers, MI (NOW HIRING)

Member Specialist

Decatur, MI · On-site

$15.25 - $19.25/hr

At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary ...

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See Three Rivers, MI salary details

$11

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$88

How much do credit union jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for credit union in Three Rivers, MI is $30.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $17.74 per hour, depending on experience, location, and employer.

What are the common job titles in credit unions?

Common job titles in credit unions include tellers, loan officers, member service representatives, branch managers, financial advisors, and back-office staff. These roles require customer service skills, financial knowledge, and often relevant certifications or licenses. Positions vary from entry-level to management, supporting daily operations and member needs.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

How hard is it to work at a credit union?

Working at a credit union as a staff member typically involves customer service, financial knowledge, and attention to detail. The job can be demanding during busy hours and may require certifications or training in financial services. Overall, it depends on the role and individual skills, but it generally requires professionalism and good communication skills.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.
What job categories do people searching Credit Union jobs in Three Rivers, MI look for? The top searched job categories for Credit Union jobs in Three Rivers, MI are:
What cities near Three Rivers, MI are hiring for Credit Union jobs? Cities near Three Rivers, MI with the most Credit Union job openings:
Infographic showing various Credit Union job openings in Three Rivers, MI as of July 2026, with employment types broken down into 1% Internship, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $62,529 per year, or $30.1 per hour.

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago


Interra Credit Union rating

8.9

Company rating: 8.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

As a Mortgage Loan Originator, you will be responsible for initiating the residential mortgage process for potential members, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Accountable for originating first and second mortgages by soliciting new residential mortgage business from external sources to include, but not limited to, realtors, builders, and other referral sources. Maintain outside working relationships and promote the Credit Union's products and services.

Direct Reports: None

HOW YOU WILL MAKE AN IMPACT

-               Meets with and interviews potential and current members to understand their lending needs including first mortgages and refinance of existing loans. Explains the differences between and approval requirements of various types of mortgages; prepares and presents a lending package based on member specifications. Assists members with completion of mortgage applications, inspecting completed documents for accuracy and thoroughness.

-               Reviews loan applications, gathers credit histories and reports, and assesses applicants’ capacity to repay and default risk. Originate residential mortgage loans in applicable systems, provide disclosures and required documentation, obtains proper signatures following regulatory timeline requirements. Keeps members and realtors up to date on the status of their loan application.  Attends title company closing, as needed.

-               Identifies cross-sell opportunities and educates members on credit union products and services. Meets required annual cross sales expectations on an ongoing basis. Follows up on internal referrals.

-               Maintains and strengthens relationships with existing member base. Follows up with members after closing to identify additional needs or to answer questions. Returns member phone calls and emails the same day, but no later than the next business day, after the message is received.

-               Maintains knowledge of trends and developments in the local real estate market; current and predicted lending rates; and changes in rules, regulations, and best practices of various mortgages.

-               Develops and maintains contacts with local realtors, developers, and builders to promote and encourage the use of Credit Union services for residential mortgages.

-               Works with various mortgage staff members to validate the underwriting worksheet to include, but not limited to, aggregate borrowing totals, purpose, cash flows and ratios. Submit loans to processing over to Underwriting staff. Provide assistance in the documentation, processing, and closing of mortgage loans.

-               Performs other duties as assigned.

-               Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to the Bank Secrecy Act, the USA PATRIOT Act, the Office of Foreign Assets Control, Home Mortgage Disclosures (HMDA), Servicemembers Civil Relief Act (SCRA), and Military Lending Act (MLA). Assists the Credit Union to be in compliance with all current and pending applicable rules, laws and regulations.

WHAT YOU WILL NEED TO SUCCEED

Experience

3+ years mortgage loan, sales, or related experience. Experience with Federal Housing Authority (FHA), Veterans Affairs (VA), and Federal National Mortgage (Fannie Mae), construction loans, bridge loans, and reverse mortgage loans is required.

Education / Certifications / Licenses

This level of knowledge is acquired through completion of a required Bachelor's degree in Finance, Business Management, Business Administration or related field. NMLS and State Licensing Required: Incumbents are required to maintain their registration active, and current, with the National Mortgage Licensing System throughout their employment. Must have and maintain a valid driver's license.

PREFERRED SKILLS

  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Thorough understanding of Federal Housing Authority (FHA), Veterans Affairs (VA), Federal National Mortgage (Fannie Mae), and other types of construction and conventional loans.
  • Professional level of verbal and written communication skills are essential to the position.
  • Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Demonstrated knowledge of Credit Union regulations, products, policies, procedures, and services.
  • Advanced and comprehensive knowledge of all product offerings.
  • Ability to deal with complex problems involving multiple facets, variables, and situations.
  • Ability to provide world class member service while executing Interra’s vision, mission, and delivery of Core Values.

INTERPERSONAL SKILLS

  • The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a significant level of influence and trust.
  • Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position.

COMPETENCIES

  • Balance Stakeholders - Understands the needs of diverse stakeholders and the underlying motivations driving those needs, including cultural and ethical factors. Acts fairly in the decision-making process when faced with conflicting demands of stakeholders.
  • Drive Results - Consistently accomplishes goals even under adverse conditions. Has a strong bottom-line orientation. Pushes self and helps others achieve results.
  • Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities.
  • Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; has credibility within their areas of expertise; keeps confidences; doesn’t misrepresent themselves for personal gain.
  • Interpersonal Savvy - Relates to and can connect with diverse individuals and groups at all levels within the organization. Externally, builds appropriate relationships and rapport with members and external partners.
  • Member Focus - Builds and maintains collaborative relationships with internal and external members which result in member satisfaction with both the process and the outcome.

 ADA REQUIREMENTS

Physical Requirements

  • Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs.
  • Must be capable of climbing / descending stairs in emergency situation.
  • Must be able to operate routine office equipment including CRTs, typewriters, telephone, copier, facsimile, and calculator.
  • Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
  • Must be able to work extended hours and travel whenever required or requested by management.
  • Must be capable of regular, reliable, and timely attendance.

 Working Conditions

  • Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements

  • Must be able to perform job functions independently and with limited supervision.
  • Must work effectively as part of a team.
  • Must be able to read and carry out various written instructions and follow oral instructions.
  • Must be able to speak clearly and deliver information in a logical and understandable sequence.
  • Must be able to perform basic financial calculations with accuracy.
  • Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public.
  • Must be able to perform responsibilities with composure under stress of deadline, requirements for extreme accuracy and quality and/or fast pace.
  • Must be capable of exercising highest level of discretion on confidential matters.

ACKNOWLEDGEMENT

Nothing in the position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time.  Interra Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law.

Why JoinIN

  • Culture: We believe that a positive work environment is key to success. Staying engaged, informed, and keeping it fun, is how we achieve this.
  • Professional Growth: Our Learning and Development Team not only provide day 1 training but continuous improvement and career development for all levels.
  • Competitive Salary: Attractive compensation package with performance-based incentives and bonuses.
  • Benefits: Comprehensive health insurance, 401(k) matching, tuition reimbursement, company holidays, and generous PTO.
  • Community Involvement: Being an active member in communities that we are a part of is important to us. We live here, work here and stay involved here!
  • Visit our Opportunities page for more information.

 For more information about the role or the application process, please reach out to Ali Barden , AVP Talent Acquisition and Retention Lead at alib@interacu.com or 574-534-2506 ext. 7448  


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