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Credit Union Jobs in Rio Rancho, NM (NOW HIRING)

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$90

How much do credit union jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for credit union in Rio Rancho, NM is $30.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.08 per hour, depending on experience, location, and employer.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

What job categories do people searching Credit Union jobs in Rio Rancho, NM look for?

The top searched job categories for Credit Union jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Credit Union jobs?

Cities near Rio Rancho, NM with the most Credit Union job openings:

Credit Union jobs near you
Infographic showing various Credit Union job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,773 per year, or $30.7 per hour.

Chief Risk Officer

Albuquerque, NM • On-site

Kirtland Federal Credit Union
51 - 200 employees
Learn more about Kirtland Federal Credit Unionexternal

$300/day

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

At Kirtland Credit Union, we're committed to helping our employees build rewarding and meaningful careers. As one of New Mexico's leading financial institutions, we foster a culture of collaboration, professional growth, innovation, and service excellence. We believe our success starts with our people and we're proud to invest in their development and success.

We are currently seeking a Chief Risk Officer to Join Kirtland Credit Union! This is a regular, full time position based in at our Kirtland CU Headquarters in Albuquerque, New Mexico.

Join the rest of our teammates and become eligible for a generous benefits package that we offer:

    Comprehensive Medical, Dental, and Vision Coverage401(k) Retirement Plan with Employer MatchProfit Sharing ProgramPaid Time Off Beginning on Day One11 Paid Holidays AnnuallyTuition Reimbursement ProgramWellness Reimbursement Program (up to $300 annually)Employer-Paid Life and AD&D InsuranceEmployer-Paid Short-Term and Long-Term Disability CoverageEmployee Assistance Program (EAP)Flexible Spending Accounts (Medical and Dependent Care)Travel Assistance ProgramEmployee Clothing Advance ProgramVoluntary Accident, Critical Illness, Hospital Indemnity, and Legal Plans

This is what we would like you to do:

The Chief Risk Officer (CRO) is a strategic executive responsible for leading and advancing Kirtland Credit Union's enterprise risk management framework and related functions, including Risk Management, Compliance, Legal, Fraud Prevention, Quality Assurance, Vendor Management, and Account Resolutions. As a key member of the senior leadership team, you will identify, evaluate, mitigate, and monitor operational, financial, regulatory, compliance, and strategic risks while ensuring alignment with the Credit Union's mission, strategic objectives, and risk appetite. The CRO serves as a trusted advisor to executive leadership and the Board, providing strategic guidance on risk governance, regulatory compliance, and operational resilience. This role partners across the organization to foster a culture of accountability, integrity, compliance, and risk awareness while supporting sustainable growth and exceptional member service.

Primary Job Duties:

    Provide executive leadership and oversight of Enterprise Risk Management (ERM), Compliance, Legal, Fraud Prevention, Quality Assurance, Vendor Management, and Account Resolutions functions.Develop, implement, and maintain ERM tools, policies, practices, reporting mechanisms, and risk assessments across the organization.Identify, evaluate, monitor, and mitigate operational, financial, regulatory, compliance, strategic, and reputational risks.Oversee regulatory compliance programs and evaluate the effectiveness of internal controls to ensure compliance with applicable laws, regulations, and industry standards.Serve as the primary liaison with regulatory agencies, including the NCUA, and external audit firms to ensure successful examinations and audits.Lead the vendor management program, providing risk assessment guidance and oversight of third-party relationships.Direct the Account Resolutions team, ensuring compliant, effective, and member-focused collection and resolution activities.Participate in and contribute to key governance committees, including the Loan Charge-Off Committee (LCOC), Asset Liability Committee (ALCO), and Credit Risk Analytics Committee (CRAC).Prepare and present risk, compliance, and governance reports to executive leadership and the Board of Directors.Supervise, mentor, and develop subordinate managers while promoting operational excellence and continuous improvement.Support strategic planning initiatives and drive risk-informed decision-making throughout the Credit Union.

Education/Certification:

    Bachelor's degree in Business, Finance, Accounting, Risk Management, Law, or a related field required.Advanced degree (MBA, Juris Doctor, Master's degree, or equivalent) preferred.Professional certifications related to risk management, compliance, auditing, or financial services are a plus.

Experience:

    Ten years of directly related experience with enterprise risk management, regulatory compliance, business continuity, fraud management, vendor management, Bank Secrecy Act (BSA), internal and external audit, and legal preferred. Direct experience in a Financial Institution preferred.Proven experience managing NCUA examinations and regulatory relationships.Experience preparing and delivering executive and Board-level reporting.Demonstrated success developing and implementing organizational strategy and enterprise-wide initiatives.Minimum of five to ten (5-10) years of progressive senior leadership experience with responsibility for leading managers and multiple functional areas.

Knowledge, skills and abilities:

    Extensive knowledge of enterprise risk management principles, practices, and regulatory requirements within the financial services industry.Strong understanding of NCUA regulations, compliance frameworks, BSA/AML requirements, and audit processes.Exceptional strategic thinking, analytical, and problem-solving skills.Ability to assess complex risks and develop practical, business-focused solutions.Proven leadership, coaching, and team development capabilities.Excellent verbal, written, presentation, and interpersonal communication skills.Strong relationship-building skills with regulators, auditors, executive leadership, Board members, and external partners.Ability to influence and drive organizational change while maintaining a collaborative, member-focused culture.High level of integrity, professionalism, sound judgment, and commitment to ethical business practices.Proficiency in risk reporting, governance practices, and executive-level decision support.

To apply for this exciting opportunity, visit our careers page at

Kirtland Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.


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