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Credit Customer Service Representative Jobs in Michigan

Customer Service Representative

Midland, MI ยท Hybrid

$13.75 - $18.75/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which ... Responsible for multiple SAP transactions (i.e. order entry, returns, credits/debits, quality ...

Customer Service Representative

Midland, MI ยท On-site

$12.50 - $17/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which ... Responsible for multiple SAP transactions (i.e. order entry, returns, credits/debits, quality ...

Be Seen First

This involves interaction with the customer, credit, and sales representative -Make decisions for ... service experience This position is hybrid 4 days in the office and 1 day from home office ...

Customer Service Representative

Ann Arbor, MI ยท On-site

$15.75 - $21.25/hr

Customer Service Representative Job Location (Short): Ann Arbor, MI, USA, 48108 Posting Start Date ... Credit-/debit request entry in SAP (indent only) E-Business: * Assist E-Business manager in ...

New

Customer Service Representative

Ann Arbor, MI ยท On-site

$15.75 - $21.25/hr

Customer Service Representative Job Location (Short): Ann Arbor, MI, USA, 48108 Posting Start Date ... Credit-/debit request entry in SAP (indent only) E-Business: * Assist E-Business manager in ...

New

Customer Service Representative

Ann Arbor, MI ยท On-site

$16 - $21.50/hr

Customer Service Representative Job Location (Short): Ann Arbor, MI, USA, 48108 Posting Start Date ... Credit-/debit request entry in SAP (indent only) E-Business: * Assist E-Business manager in ...

New

Customer Service Representative

Ann Arbor, MI ยท On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is part of the "sales team" working with Sales Managers, Supply Chain, Logistics, Credit, and various functions within the Business Teams. * This position is ...

New

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Credit Customer Service Representative information

See Michigan salary details

$8

$15

$22

How much do credit customer service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for credit customer service representative in Michigan is $15.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.09 and $16.68 per hour, depending on experience, location, and employer.

What is the difference between Credit Customer Service Representative vs Collections Specialist?

AspectCredit Customer Service RepresentativeCollections Specialist
Primary RoleAssist customers with credit accounts, answer inquiries, resolve billing issuesRecover overdue payments, contact delinquent customers, negotiate payment plans
Required SkillsCustomer service, communication, credit knowledgeDebt collection, negotiation, persistence
Work EnvironmentOffice, call center, customer service settingOffice, collections department, often more confrontational
Common CertificationsCredit or customer service certifications often preferredDebt collection certifications may be advantageous

While both roles involve working with credit accounts, Credit Customer Service Representatives focus on assisting customers and resolving account issues, whereas Collections Specialists concentrate on recovering overdue payments and managing delinquent accounts. The skills and work environment overlap, but their primary objectives differ.

What cities in Michigan are hiring for Credit Customer Service Representative jobs?

Cities in Michigan with the most Credit Customer Service Representative job openings:

Customer Service Representative

Ionia, MI โ€ข On-site

$150/day

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Job description

Customer Service Representative

At GreenStone Farm Credit Services, we're seeking a dedicated and customer-focused Customer Service Representative to be the cornerstone of our exceptional service for all customer segments. This role stands as a vital pillar within our team, directly contributing to our excellent customer service and branch operations. As a Customer Service Representative at our organization, you'll have the opportunity to make a significant impact by fostering customer relationships and collaborating closely with our dedicated association staff.

Get to know GreenStone Our $16 billion portfolio of customers, ranging from rural homeowners to global agriculture and food businesses, provides our employees with a unique opportunity to maintain a local presence while working for a top workplace. Our diverse business structure provides exciting opportunities for passionate, talented professionals in many areas. Additionally, many of our team members are highly respected in their area of expertise at both the state and national level making GreenStone one of the top Farm Credit associations in the country.

Culture Core Four values steer everything we do at GreenStone. Customer First, Delivery Quality, Get involved, Do the right thing. Employees work as a team to create a company fueled by the desire to best serve each other and our customers every day. Greenstone culture promotes innovative thinking, professional development, health and wellness, and a relaxed work environment with flexible schedules.

What can we offer you? GreenStone trusts the people we hire. We empower employees to make the best decisions for the customer and the company. GreenStone has an outstanding Total Rewards package, which includes, but is not limited to: 15 vacation days, 12 sick days, and 12 paid holidays per year 401(k) plan โ€“ up to a 9% employer contribution/match Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, etc. $150/year Logo Wear allowance $400/year Wellness Subsidy/Reimbursement & wellness programs $6,000 lifetime maximum Student Debt repayment program or tuition reimbursement Yearly bonus/incentive opportunity available to all benefit eligible employees Day in the life of a Customer Service Representative Providing excellent internal and external customer service will be at the core of your daily interactions. This role will consist of daily customer interactions, answering incoming calls, receipting payments, disbursing funds, providing administrative assistance to our mortgage loan processing and loan documentation process. From collecting, coordinating, and uploading documentation to facilitating loan closings to ensure accuracy and customer satisfaction. You'll be involved in tasks ranging from data entry, loan servicing, maintaining branch operations and supply ordering. 5 days a week in the Ionia office.

What Experience can you Bring? HS Diploma or Equivalent 2 + years customer service or office experience required. Banking experience preferred. What sets you Apart? Communication Expert: Excellent verbal and written communication skills to maintain relationships and provide status updates. Detail-Oriented: Strong attention to detail to accurately enter and verify data. Problem Solver: Ability to resolve issues efficiently and effectively. Multitasking Pro: Skilled in managing multiple tasks and priorities.

GreenStone Farm Credit Services is an equal opportunity employer. It is our policy to provide equal employment opportunity to all persons regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other characteristic protected by law. We comply with all federal, state and local equal employment opportunity regulations. We conduct all personnel decisions and processes relating to our employees and job applicants in an environment free of discrimination and harassment.