ZipRecruiter

Log In

1

Credit Collections Associate Jobs in Vermont (NOW HIRING)

previous page

Showing results 21-24

All JobsCredit Collections Associate JobsCredit Collections Associate Jobs in Vermont

Credit Collections Associate information

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What are the most commonly searched types of Credit Collections jobs in Vermont?

The most popular types of Credit Collections jobs in Vermont are:

What job categories do people searching Credit Collections Associate jobs in Vermont look for?

The top searched job categories for Credit Collections Associate jobs in Vermont are:

What cities in Vermont are hiring for Credit Collections Associate jobs?

Cities in Vermont with the most Credit Collections Associate job openings:

Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in Vermont as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Billing Accounts Receivable & Client Support Specialist

Bennington, VT • On-site

Church Pension Group Services Corporation
Finance and Insurance • 201 - 500 employees
Learn more about Church Pension Group Services Corporationexternal

$20 - $25/hr

Part-time

Posted 12 days ago

Job description

Description
Department: Church Insurance Agency Corporation
Job Type: Part Time Benefits Ineligible-CPT
Education Level: High School Diploma/GED
Required Years Experience: 2
For more than 90 years, The Church Insurance Companies have focused on providing The Episcopal Church broad, cost-effective property and casualty coverage and unique risk management strategies and tools in a financially sustainable way.
The Billing Accounts Receivable & Client Support Specialist (Part-Time) serves as a primary point of contact for clients, handling inbound phone calls and email inquiries while providing support related to billing, payments, and account activity. This role is responsible for interpreting customer account information, researching receivable balances and payment history across multiple operating systems, and ensuring accurate and timely resolution of client requests.
This position is scheduled to work an average of 19 hours a week. We are flexible with schedule.This will include In-Office and Home office.
Key Responsibilities
Client Service
  • Respond to incoming client phone calls and emails in a professional and timely manner.
  • Address customer inquiries related to invoices, payments, account balances, credits, and billing discrepancies.
  • Provide clear explanations of account activity and payment applications.
  • Maintain positive client relationships through exceptional customer service.

Accounts Receivable Support
  • Review and interpret accounts receivable records and payment transactions.
  • Research and reconcile account discrepancies, unapplied payments, and billing issues.
  • Track outstanding balances and assist with collection-related activities as needed.
  • Verify payment status and provide account updates to clients and internal stakeholders.

Systems Management
  • Navigate and analyze customer information across two operating systems or financial platforms.
  • Compare and reconcile account data between systems to ensure accuracy.
  • Update customer records, payment information, and account notes.
  • Escalate system or account issues when appropriate.

Administrative Duties
  • Maintain accurate documentation of customer interactions and account research.
  • Collaborate with billing, collections, finance, and customer service teams to resolve issues.
  • Prepare reports and account summaries as requested.
  • Adhere to company policies, procedures, and compliance requirements.
  • Perform other duties and special projects as assigned.

Qualifications
  • High school diploma or equivalent required; associate's degree preferred.
  • 2+ years of experience in customer service, accounts receivable, billing, collections, or related field.
  • Experience working with multiple business systems, ERP platforms, or accounting software.
  • Strong understanding of accounts receivable processes and payment application.
  • Proficient in Microsoft Office, particularly Excel and Outlook.
  • Excellent verbal and written communication skills.
  • Strong analytical, problem-solving, and organizational abilities.
  • Ability to manage multiple priorities and work independently.

Key Competencies
  • Customer-focused mindset
  • Attention to detail
  • Financial and account analysis
  • Critical thinking and problem solving
  • Professional communication
  • Time management
  • Data accuracy and reconciliation

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Repetitive use of computer keyboard

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Professional office environment at Bennington VT location. Professional Home Office if working from home.

Hourly Rate Range: $20.00 - $25.00
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Please understand that, as a general policy, CPG does not sponsor visas.
EOE: Minorities/Female/Disability/Vet/Sexual Orientation
If you are a CPG employee, please use your CPG email address when creating your profile to apply.

Apply