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Credit Collections Analyst Jobs in Sun Prairie, WI

Springs Window Fashions

Credit Manager

Middleton, WI · On-site

Reporting and Analysis - Prepare regular reports on credit performance, collections activity, bad-debt exposure, and key metrics for leadership. * Customer Interaction - Engage directly with ...

Springs Window Fashions

Credit Manager

Middleton, WI · On-site

Reporting and Analysis - Prepare regular reports on credit performance, collections activity, baddebt exposure, and key metrics for leadership. * Customer Interaction - Engage directly with customers ...

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All JobsCredit Collections Analyst JobsCredit Collections Analyst Jobs in Sun Prairie, WI

Credit Collections Analyst information

See Sun Prairie, WI salary details

$15

$25

$33

How much do credit collections analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for credit collections analyst in Sun Prairie, WI is $25.42, according to ZipRecruiter salary data. Most workers in this role earn between $21.54 and $29.71 per hour, depending on experience, location, and employer.

What is a credit collections analyst?

Credit Collections Analysts are professionals responsible for managing and analyzing a company's accounts receivable to ensure timely collection of outstanding payments from clients or customers. They assess credit risk, monitor overdue accounts, communicate with clients regarding payment issues, and develop strategies to minimize bad debt. Their role is vital in maintaining a healthy cash flow and reducing financial risk for the organization.

What are the key skills and qualifications needed to thrive as a credit collections analyst?

To thrive as a Credit Collections Analyst, you need a strong understanding of accounting principles, financial analysis, and credit risk assessment, often backed by a degree in finance or a related field. Familiarity with ERP systems, collections software, and proficiency in Excel are typically required, along with certifications such as the Credit Business Associate (CBA) being advantageous. Excellent negotiation, problem-solving, and interpersonal communication skills help in managing client relationships and resolving outstanding debts. These skills are vital for minimizing financial losses, optimizing cash flow, and maintaining positive business relationships.

How does a credit collections analyst typically collaborate with sales and customer service teams to resolve outstanding accounts?

Credit Collections Analysts frequently work alongside sales and customer service teams to address overdue accounts while maintaining positive client relationships. They coordinate with sales representatives to gain insights into customer payment behaviors and discuss possible solutions, such as payment plans or dispute resolutions. Additionally, they rely on customer service teams to communicate policy changes or clarify billing issues, ensuring that all parties are aligned in pursuing timely payments without compromising customer satisfaction. This cross-functional collaboration is essential for effective collections and for supporting overall business objectives.

What is the difference between Credit Collections Analyst vs Credit Analyst?

AspectCredit Collections AnalystCredit Analyst
Primary FocusRecovering overdue payments and managing collectionsAssessing creditworthiness and approving credit lines
Required SkillsDebt recovery, negotiation, communicationFinancial analysis, risk assessment, credit scoring
Work EnvironmentCollections departments, finance teamsBanking, lending institutions, corporate finance
CertificationsOften no formal certification, but experience valuedCertifications like CFA or credit-specific courses

While both roles involve credit management, the Credit Collections Analyst primarily focuses on recovering overdue payments and managing collections, whereas the Credit Analyst evaluates credit risk and approves credit lines. The roles share skills in financial analysis but differ in their core responsibilities and work environments.

What are popular job titles related to Credit Collections Analyst jobs in Sun Prairie, WI?

For Credit Collections Analyst jobs in Sun Prairie, WI, the most frequently searched job titles are:

What job categories do people searching Credit Collections Analyst jobs in Sun Prairie, WI look for?

The top searched job categories for Credit Collections Analyst jobs in Sun Prairie, WI are:

What cities near Sun Prairie, WI are hiring for Credit Collections Analyst jobs?

Cities near Sun Prairie, WI with the most Credit Collections Analyst job openings:

Credit Collections Analyst jobs near you

Credit Manager

Springs Window Fashions

Middleton, WI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Springs Window Fashions rating

6.7

Company rating: 6.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Description
Credit Manager
The Best Experience Company
Our tagline is "The Best Experience Company." More than just a set of words, it represents the essence of who we are at Springs Window Fashions. As North America's premier window covering company, we're committed to creating the Best Experience for our associates, consumers and end users, business partners, and communities. We want you to join our team of passionate self-starters who believe the world is full of Best Experience opportunities. So, if you're excited about the thought of a Best Experience career with a team focused on creating Best Experiences for all, we want to hear from you!
The Credit Manager leads the credit and collections function to ensure timely, accurate credit decisions and effective management of accounts receivable. This role balances customer service with risk mitigation, oversees credit and deduction specialists, and partners with sales, finance, IT, and operations to support healthy cash flow and minimize bad debt. The most important focus is maintaining sound credit practices while enabling profitable business growth.
Key Responsibilities
  • Credit Evaluation and Approval - Review and approve credit applications, set credit limits, and ensure decisions align with company policies and risk tolerance.
  • Order Release Management - Oversee credit holds, collaborate with production and shipping teams, and ensure timely release of orders once credit issues are resolved.
  • Team Leadership - Supervise, coach, and develop credit and deduction staff; set performance expectations and provide ongoing feedback.
  • Accounts Receivable Oversight - Monitor aging reports, prioritize high-risk accounts, and ensure timely follow-up on past-due balances.
  • Collections Management - Guide the team in resolving delinquent accounts, negotiating payment plans, and escalating issues when necessary.
  • Dispute Resolution - Partner with sales, customer service, logistics, and IT to resolve invoice discrepancies, freight issues, pricing disputes, EDI rejections, and other factors that commonly delay payment.
  • Policy and Process Management - Maintain and improve credit policies, procedures, and internal controls to support compliance and operational efficiency.
  • Cross-Functional Collaboration - Work closely with sales, customer service, and finance to resolve disputes, support customer onboarding, and improve billing accuracy.
  • Risk Monitoring - Identify trends in customer payment behavior, assess portfolio risk, and recommend adjustments to credit strategies.
  • Reporting and Analysis - Prepare regular reports on credit performance, collections activity, bad-debt exposure, and key metrics for leadership.
  • Customer Interaction - Engage directly with customers on escalated credit issues, disputes, or negotiations.
  • Compliance - Ensure adherence to legal, regulatory, and company standards related to credit and collections.

Success Indicators
  • Lower DSO and improved cash-flow predictability.
  • Reduced order holds and faster resolution of credit-related delays.
  • Strong cross-functional alignment with sales, customer service, logistics, and IT.
  • Improved customer payment behavior and reduced delinquency.
  • Effective team performance and development

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan with up to 5% company match of eligible contributions, life insurance, long-term disability insurance, short-term disability insurance, paid sick time at an amount that meets or exceeds all local requirements, paid vacation time (pro-rated forthe current year based on start date), and one paid volunteer day off per year.
Requirements
Education & Experience
  • Bachelor's degree preferred in finance, accounting, business, or a related field.
  • Preferred experience within the manufacturing industry.
  • Preferred experience within a big box store highly desired.
  • Preferred demonstrated experience managing major retail accounts
  • Experience in credit, collections, accounts receivable, or financial analysis.
  • 2+ Years prior leadership or supervisory experience in a credit or finance environment.
  • Strong understanding of credit principles, financial statements, and risk assessment.
  • Familiarity with manufacturing workflows, order-to-cash processes, and ERP systems.

Knowledge, Skills & Abilities
  • Excellent communication, negotiation, and conflict-resolution skills.
  • Ability to analyze data, identify trends, and make sound decisions under pressure.
  • Advanced Excel skills preferred, including pivot tables, complex formulas, data modeling, and dashboard creation.
  • Preferred working knowledge of SQL for querying ERP or data-warehouse systems to support credit analysis, aging reviews, and dispute research

How We Work to Deliver a Best Experience: Our Culture
  • Our Core Value: We do the right thing, always
  • Our Seven Cultural Behaviors
    • Empowerment - We trust our people.
    • Ownership - We take 100% responsibility for our roles actions, and results.
    • Leadership - We all lead by example and talk direct with respect (DWR).
    • One Team - We are One Springs Team.
    • Customer First - We consider our customers' needs before every decision.
    • Continuous Innovation - We are constantly learning, innovating, and improving.
    • Speed - We define priorities and operate with a sense of urgency and agility.

This posting is anticipated to remain open until a qualified candidate is hired.

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