Credit Collection Manager Jobs in Milwaukee, WI (NOW HIRING)

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

As the Senior Analyst, Accounts Receivable / Credit and Collections, you will manage a portfolio of US customers mainly located in the Western part of the country and perform ongoing reviews of financials and payment behaviors to establish credit limits and approve and release orders from credit hold. The position requires significant knowledge of how to prepare and decipher financial statements, have strong technical skills, and know how to identify and resolve issues.

You will have the ability to have strong collaborations with multiple cross-functional teams including Sales, Customer Service, Sales Finance, Logistics and the Information Technology team to ensure a smooth and efficient order-to-cash process.

This position reports to the NA Manager, AR/Credit & Collections and the team consists of 4 people dedicated to Collections and 3 team members focused on Credit, including new and updates to customer set-up and training/building on key skillsets.

The key metrics of the NA team include DSO (Days Sales Outstanding), Payment Terms compliance, past due invoices by customer group and overall adherence to NA Credit Operations best practices, policies, procedures and controls.

This is an onsite role in Racine, WI

KEY RESPONSIBILITIES

• Perform credit and financial analyses on customers within portfolio.

• Lead financial meetings with customers to complete a risk assessment.

• Develop direct customer contacts and knowledge of customer operations to be able to establish risk category credit limit, and release orders for assigned accounts.

• Develop and maintain knowledge and understanding of the legal aspects of credit management, collections, cash flow management and bankruptcy laws.

• Understand the order-to-cash cycle. Perform root cause analysis on issues and participate actively in the resolution of same.

• Participate in trade credit groups throughout the year. Develop relationships with our peers in the industry for the purposes of exchanging information on common customers and learning about our profession.

• Provide escalation collection assistance to NA Credit & Collection Sr. Specialist/Specialist.

• Special projects as directed by the NA Credit & Collection Manager.

REQUIRED EXPERIENCE YOU’LL BRING

• BS/BA in Finance/Accounting required

• 4+ years of experience in an Accounts Receivable or Credit role

• 4+ years of experience of proven success and ability to decipher financial statements and identify issues and problems that would affect a customer’s ability to pay invoices

• Qualified candidates must be legally authorized to work in the United States

PREFERRED EXPERIENCES AND SKILLS

• Able to build relationships with key internal and external stakeholders

• Experience with SAP A/R and Credit Management.

• Proficiency in Microsoft Office Suite with strong analytical capabilities in Excel.

• Results-focused, w/record of issue identification & ability to influence & deliver results.

• Ability to manage competing priorities and deliver on multiple deadlines.

• Strong communication skills, both written and verbal, with ability to adapt styles across organizational levels.

• Experience in Script writing, RPA, other Automation tools is a plus.

• Qualified candidates may have the opportunity to advance within SCJ’s Accounts Receivable department or rotate to other NA Shared Service Center or Finance positions within the organization.

JOB REQUIREMENTS

• Full time position with core hours from 9am to 3pm CST

• Office work environment:

• Remote work available once a week for eligible employees

• This role is not eligible for relocation

• Occasional travel to customers or credit conferences/groups (1-3 times/year)

SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/ adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information.