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Credit Collection Manager Jobs in Kitchener, ON (NOW HIRING)

Bunzl

Credit & Collections Specialist

Burlington, ON

$55K - $65K/hr

Review payment history and account activity to guide collection efforts. * Provide regular portfolio updates and reporting to management. Dispute Resolution & Credit Support * Investigate and help ...

Ametek

Accounts Receivable Specialist

Waterloo, ON · On-site

Reporting to the Accounting Manager, this role supports general accounting within the Virtek group ... credit and collection practices, and compliance with company policies, local statutory requirements ...

TELUS

Senior Performance Analyst

Waterloo, ON

Oversee written-off accounts and drive portfolio recovery across TELUS Business Credit Services * Manage third-party collection agencies, paralegal, and law firms; establish and monitor performance ...

Christensen Law Firm

Be Seen First

Litigation Lawyer

Cambridge, ON · On-site

CA$75K - CA$120K/yr

... large credit granters and are changing the way debt collection is done in Canada. This is a ... Effectively managing a high volume of litigation files in a fast-paced environment * Maximizing ...

New

ULINE

Finance Hiring Event

Cambridge, ON

CA$50 - CA$55/hr

Maintain accurate account records, documenting collection activity and customer interactions ... Manage and develop a team of Credit Analysts by providing onboarding and trainings to ensure ...

ULINE

Finance Hiring Event

Hamilton, ON

CA$50 - CA$55/hr

Maintain accurate account records, documenting collection activity and customer interactions ... Manage and develop a team of Credit Analysts by providing onboarding and trainings to ensure ...

ULINE

Finance Hiring Event

Milton, ON

CA$50 - CA$55/hr

Maintain accurate account records, documenting collection activity and customer interactions ... Manage and develop a team of Credit Analysts by providing onboarding and trainings to ensure ...

easyhome

Customer Solutions Specialist

Kitchener, ON

CA$19 - CA$20/hr

... collection activities, and administrative duties. * Perform other duties as assigned by management ... credit). Having a driver's licence would be considered an asset. Why work with us? * Leverage our ...

ULINE

Accounts Receivable Specialist

Hamilton, ON

$36/hr

Manage an assigned portfolio of customer accounts, building relationships via phone and email ... collection activity and customer interactions. * Collaborate with Cash Applications, Credit ...

Uline

Accounts Receivable Specialist

Milton, ON · On-site

CA$32 - CA$36/hr

Manage an assigned portfolio of customer accounts, building relationships via phone and email ... collection activity and customer interactions. * Collaborate with Cash Applications, Credit ...

ULINE

Accounts Receivable Specialist

Cambridge, ON

$36/hr

Manage an assigned portfolio of customer accounts, building relationships via phone and email ... collection activity and customer interactions. * Collaborate with Cash Applications, Credit ...

ULINE

Accounts Receivable Specialist

Milton, ON

$36/hr

Manage an assigned portfolio of customer accounts, building relationships via phone and email ... collection activity and customer interactions. * Collaborate with Cash Applications, Credit ...

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All JobsCredit Collection JobsCredit Collection Manager JobsCredit Collection Manager Jobs in Kitchener, ON

Credit Collection Manager information

What is the difference between Credit Collection Manager vs Credit Analyst?

AspectCredit Collection ManagerCredit Analyst
Primary RoleOversees collection processes, manages debt recovery, and leads collection teams.Assesses creditworthiness, analyzes financial data, and determines credit risk.
Required SkillsDebt management, negotiation, leadership, and communication skills.Financial analysis, risk assessment, data interpretation, and reporting skills.
Work EnvironmentTypically in collections departments within financial institutions or corporations.In finance, banking, or credit departments focusing on risk evaluation.
Common CertificationsCredit and collections certifications, such as Certified Credit and Collection Professional (CCCP).Financial certifications like CFA or credit analysis courses.

While both roles involve credit-related functions, the Credit Collection Manager focuses on recovering debts and managing collections teams, whereas the Credit Analyst evaluates credit risk to prevent future bad debts. They work closely but serve different stages of credit management within financial organizations.

Infographic showing various Credit Collection Manager job openings in Kitchener, ON as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.
Credit & Collections Specialist

Credit & Collections Specialist

Bunzl

Burlington, ON

$55K - $65K/hr

Full-time

Posted 15 days ago

Bunzl rating

6.6

Company rating: 6.6 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

267th of 358 rated logistics

Job description

The Credit & Collections Specialist supports the company’s financial health by managing customer accounts, collecting payments, and helping resolve billing or credit-related issues. This role works closely with customers and internal teams to ensure accounts are managed fairly, accurately, and in line with company policy.

Success in this role comes from strong communication, organization, and a customer-focused mindset, along with meeting key performance targets such as DSO and past-due balances.

Key Responsibilities

Collections & Account Management

  • Manage a portfolio of customer accounts to ensure timely payment.
  • Contact customers to follow up on overdue balances and resolve payment issues.
  • Maintain accurate notes and documentation of collection activity in Sidetrade.
  • Review payment history and account activity to guide collection efforts.
  • Provide regular portfolio updates and reporting to management.

Dispute Resolution & Credit Support

  • Investigate and help resolve invoice disputes and deductions.
  • Reconcile customer accounts and request appropriate adjustments when needed.
  • Review credit limits and recommend updates based on customer history and risk.
  • Escalate accounts to legal or third-party collections when necessary.

Order Release & Internal Collaboration

  • Review and release blocked orders while managing credit risk.
  • Work closely with Sales, Customer Service, and other internal teams to resolve issues related to orders, deliveries, or billing.
  • Support smooth order processing by setting appropriate credit parameters.

Customer & Team Collaboration

  • Build positive working relationships with both internal teams and external customers.
  • Communicate professionally and clearly at all times.
  • Contribute proactively to team and company goals.

Qualifications & Skills

  • 3 – 5 years of experience in a similar credit, collections, or AR role (B2B preferred).
  • Strong communication and organizational skills.
  • Comfortable working with Excel and Office 365 (intermediate level).
  • Bilingual English/French is an asset.
  • Experience with AS400, Sidetrade, or customer payment portals (e.g., Ariba, Retail Link) is an asset.

Bunzl Canada Inc. (bunzlcanada.ca) provides the food and retail packaging, cleaning and hygiene products and equipment, safety and industrial supplies which keep over 58,000 Canadian businesses running optimally, every day. We bring our customers the advantage of global sourcing, product innovation and national scale combined with responsive local service and deep category expertise. Bunzl Canada is a certified Great Place to Work®. We are committed to creating an inclusive, equitable and positive working environment for all employees so that they experience a strong sense of belonging, while developing individually and professionally. Bunzl Canada is an operating company of Bunzl plc (BNZL.L), a FTSE100 company listed on the London Stock Exchange. With 27,000 employees in over 30 countries, our global presence spans the Americas, Europe, Asia Pacific, and the UK and Ireland. At Bunzl, you’ll find Unlimited Potential… Your Career - - Our Future! 

Bunzl Canada has a tradition of commitment to equal employment opportunity. It is our established policy to attract and retain the best qualified people without regard to race, colour, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.

What Bunzl employees say

Pay

Benefits

Hours and flexibility

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About Bunzl

Sourced by ZipRecruiter

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

London, England, UK

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