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Credit Collection Manager Jobs in Chicago, IL (NOW HIRING)

Addison Group

Credit Collections Specialist

Wheeling, IL · On-site

$22.50 - $30/hr

Manage a portfolio of approximately 500-750 customer accounts across 3-4 regions. * Conduct high ... Partner with inside and outside sales representatives to resolve customer credit and collection ...

Rose Paving

Collections Specialist

Villa Park, IL · On-site

$25 - $32/hr

Provide regular reporting of information such as customer aging, credit limits, credit hold status, and collection updates to management, General Counsel, and CFO. * Assist with pre-lien notices ...

GATX

Sr Collection Specialist

Chicago, IL · On-site +1

$70K - $86K/yr

Perform other projects or duties as assigned by the Manager/Director Qualifications * Some college and/or work experience of 3-5 years in credit/collection and/or customer service fields. Knowledge ...

GATX

Sr Collection Specialist

Chicago, IL · Remote

$70K - $86K/yr

Perform other projects or duties as assigned by the Manager/Director * Some college and/or work experience of 3-5 years in credit/collection and/or customer service fields. Knowledge and ...

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All JobsCredit Collection JobsCredit Collection Manager JobsCredit Collection Manager Jobs in Chicago, IL

Credit Collection Manager information

See Chicago, IL salary details

$56.2K

$89.8K

$130.9K

How much do credit collection manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for credit collection manager in Chicago, IL is $89,806.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $103,100.00 per year, depending on experience, location, and employer.

What is the difference between Credit Collection Manager vs Credit Analyst?

AspectCredit Collection ManagerCredit Analyst
Primary RoleOversees collection processes, manages debt recovery, and leads collection teams.Assesses creditworthiness, analyzes financial data, and determines credit risk.
Required SkillsDebt management, negotiation, leadership, and communication skills.Financial analysis, risk assessment, data interpretation, and reporting skills.
Work EnvironmentTypically in collections departments within financial institutions or corporations.In finance, banking, or credit departments focusing on risk evaluation.
Common CertificationsCredit and collections certifications, such as Certified Credit and Collection Professional (CCCP).Financial certifications like CFA or credit analysis courses.

While both roles involve credit-related functions, the Credit Collection Manager focuses on recovering debts and managing collections teams, whereas the Credit Analyst evaluates credit risk to prevent future bad debts. They work closely but serve different stages of credit management within financial organizations.

What cities near Chicago, IL are hiring for Credit Collection Manager jobs?

Cities near Chicago, IL with the most Credit Collection Manager job openings:

Infographic showing various Credit Collection Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $89,806 per year, or $43.2 per hour.

Credit Union Collections & Risk Manager

Chicago, IL

First Northern Credit Union
Finance and Insurance • 51 - 200 employees
Learn more about First Northern Credit Unionexternal

$75K - $79K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago

Job description

Collections & Risk Manager a/k/a Risk Mitigation Manager

We are currently seeking a Risk Mitigation Manager for our Chicago-Loop (Monroe Street) office to oversee the Risk Management Department, including: loan collections, collateral protection, negative shares, fraud prevention and resolution, credit loss estimation, and insurance-related programs.

Our credit union membership base consists of ComEd/Exelon, Constellation, Northwestern Medicine, and Northwestern University employees and students, as well as a 14-county community charter including Evanston and Rockford.

Primary responsibilities include:

  • Supervise/manage a Collector and a Loan Servicing Representative.
  • Oversee applicable Automatic Call Distribution (ACD) Workgroup(s).
  • Provide resolution management for member service calls.
  • Supervise all loan collections activities.
  • Ensure that FNCU's collection activity is conducted in accordance with current collection policies and procedures.
  • Prepare monthly delinquency and loan loss reports.
  • Administration of bankruptcy and workout activities on accounts in a timely and consistent manner. Vendor management of legal counsel regarding account litigation. Coordinate with trustees.
  • Management of the Negative Shares collection queues. Charge off approved negative shares per policy and procedures.
  • Manage collateral/mortgage protection (CPI/MPI) programs to ensure proper insurance coverage and minimize collateral-related losses.
  • Lead fraud resolution efforts, including investigation, recovery, and member communication, for new memberships and newly opened savings and loan products (including indirect vehicle loans).
  • Implement and monitor fraud mitigation strategies to reduce identify theft and account takeover risks.
  • Manage the credit union's Current Expected Credit Losses (CECL) methodology, assumptions, modeling, and reporting.
  • Utilize software to monitor loan portfolio performance and trends to identify emerging risks and recommend corrective actions.
  • Manage the processing and reconciliation of insurance refunds related to chargebacks and back-end refunds related to loan payoffs, charge-offs, or early terminations.
  • Work as a leader of special or ongoing projects that are important to departmental development.
  • Keep current on governmental regulations related to loan servicing repayment compliance, collections, member information, and record retention.
  • Explain financial products and services to members, evaluating their needs, and recommending the credit union's best available options.
  • Evaluate/review your staff's performance, including providing performance feedback and coaching.
  • Develop, implement, and maintain department procedures and policies.
  • Assist in auditing and reporting functions.
  • Multi-task and receive and assign or complete work through a variety of channels, including online, telephone, in-person, mail, fax, etc.
  • Maintain a thorough working knowledge of credit union history and philosophy, as well as policies and procedures.

Qualifications include:

  • Bachelor's degree.
  • 3+ years of experience in collections, fraud, and/or risk management.
  • Solid computer, analytical, math, and communication skills.
  • Management experience is preferred.
  • Bilingual (English/Spanish) is a plus.

Office address:
First Northern Credit Union
230 W. Monroe St. Ste. 2850
Chicago, IL 60606
(on Franklin between Monroe & Madison)

Typical work schedule: In-person, Monday through Friday, 7:45 a.m. to 4:45 p.m.

Compensation:

  • $75,100 - $79,815 per year
  • Full-time, 40 hours per week
  • First Northern offers a generous benefits package including medical, dental and vision insurance; free life & disability plans; 401(k) with company match after 1 year of employment.

Please be advised that First Northern Credit Union conducts background and credit checks for all positions.

If you are interested in this employment opportunity, please apply through the online link provided through this Web site.

EOE
Drug-Free Work Environment
M/F/D/V

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