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Credit Collection Manager Jobs in Michigan (NOW HIRING)

Crystal Flash

Credit Specialist

Grand Rapids, MI

Identify troubled accounts and work with Credit Managers to perform collection activities such contacting delinquent accounts, conferring with customers regarding reasons for overdue payments and ...

ThyssenKrupp

Credit

Southfield, MI · On-site

$60K - $70K/yr

Unapplied Cash / Deduction Work with credit managers, collection team and CSSO to ensure payments are getting posted timely and accurately to customer accounts and short pays/deductions are getting ...

Stellantis

Credit Specialist

Auburn Hills, MI · On-site

Managing and monitoring the day-to-day cash collection processes for assigned "lines of business ... Performing customer credit reviews to determine creditworthiness and recommending/setting credit ...

thyssenkrupp

Credit Analyst

Southfield, MI · On-site

$60K - $70K/yr

Unapplied Cash / Deduction Work with credit managers, collection team and CSSO to ensure payments are getting posted timely and accurately to customer accounts and short pays/deductions are getting ...

Millerknoll

Director Credit Services

Zeeland, MI

GENERAL PURPOSE The Director, Credit Services protects organization's accounts receivable assets by ... Regularly reports risk and collection trends and issues / risks to upper management. ESSENTIAL ...

MillerKnoll

Director Credit Services

Zeeland, MI · On-site

GENERAL PURPOSE The Director, Credit Services protects organization's accounts receivable assets by ... Regularly reports risk and collection trends and issues / risks to upper management. ESSENTIAL ...

Stellantis

Credit Specialist

Auburn Hills, MI

Managing and monitoring the day-to-day cash collection processes for assigned "lines of business ... Performing customer credit reviews to determine creditworthiness and recommending/setting credit ...

Fisher Auto Parts

STORE MANAGER

Holland, MI · On-site

Responsible for consistently growing the business by exceeding all sales, payroll and profit goals with a specific focus on accounts receivable and credit/collection objectives; * Monitor and manage ...

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All JobsCredit Collection JobsCredit Collection Manager JobsCredit Collection Manager Jobs in Michigan

Credit Collection Manager information

See Michigan salary details

$47.5K

$75.9K

$110.7K

How much do credit collection manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for credit collection manager in Michigan is $75,924.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $87,200.00 per year, depending on experience, location, and employer.

What is the difference between Credit Collection Manager vs Credit Analyst?

AspectCredit Collection ManagerCredit Analyst
Primary RoleOversees collection processes, manages debt recovery, and leads collection teams.Assesses creditworthiness, analyzes financial data, and determines credit risk.
Required SkillsDebt management, negotiation, leadership, and communication skills.Financial analysis, risk assessment, data interpretation, and reporting skills.
Work EnvironmentTypically in collections departments within financial institutions or corporations.In finance, banking, or credit departments focusing on risk evaluation.
Common CertificationsCredit and collections certifications, such as Certified Credit and Collection Professional (CCCP).Financial certifications like CFA or credit analysis courses.

While both roles involve credit-related functions, the Credit Collection Manager focuses on recovering debts and managing collections teams, whereas the Credit Analyst evaluates credit risk to prevent future bad debts. They work closely but serve different stages of credit management within financial organizations.

Infographic showing various Credit Collection Manager job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $75,924 per year, or $36.5 per hour.
Repayment (Collections) Supervisor

Repayment (Collections) Supervisor

Michigan Schools and Government Credit Union

Troy, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Michigan Schools & Government Credit Union rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description


Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for more 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Union in Michigan, MSGCU has 24 branch offices in south east Michigan, over 450 team members, 150,000 members, $4 billion in assets, and a 97% member satisfaction rating for two decades. We are a caring organization that strives to ensure an equitable and inclusive culture where everyone is valued and respected. Our dedication to team member engagement has contributed to the honor of being named a Top Workplace by The Detroit Free Press thirteen years in a row.
If you have a passion for helping people and providing exceptional and dependable service, we want you on our team!
Information about our comprehensive total rewards package can be found here.
Overview of Responsibilities: Supervises the daily activities of the Repayment Department, which includes: the collection of delinquent loans, charged off loans, share accounts, foreclosures, and related activity in accordance with MSGCU's policies and state and federal government regulations, and in alignment with our desired member experience.
Essential Duties and Responsibilities:
  • Serves as a subject matter expert with regard to the collection of delinquent loans, charged off loans, share and checking accounts, foreclosures and related activity. Makes sound and timely decisions related to the Repayments function that keep the organization moving forward.
  • Delivers a superior member experience by effectively managing the Repayments team and ensuring a consistent, professional, and respectful approach to collections activity. Ensures team members listen for cues to determine members' needs and courteously resolve member problems by suggesting applicable solutions.
  • Directs the Repayments team's work by providing clear direction, removing obstacles, delegating, and empowering. Develops the team's knowledge, skills, and abilities to ensure continued effectiveness.
  • Holds self and team accountable to meet commitments and achieve goals. Monitors performance and takes corrective action as necessary when objectives are not attained and conducts accurate and straight forward performance evaluations.
  • Ensures that records, with regard to all aspects of collections, are systematically maintained and updated in an accurate, timely and thorough manner.
  • Prepares and ensures preparation of monthly and recurring reports and analysis regarding key collections metrics as assigned.
  • Supervises loan modifications and workouts with members and reviews recommendations with Repayment Manager as needed.
  • Supervises Repayment Solution Specialists effectiveness by ensuring that specific actions on collection accounts, e.g., legal action repossession, is authorized and acted upon in ways that align with MSGCU's expectations; ensuring that the desired member experience is achieved in a professional and respectful manner; and collaborating with other managers and colleagues.
  • Builds and retains an effective, high-performing team that applies their diverse skills and perspectives to achieve common goals. Drives engagement by aligning individual goals with organizational objectives and creating a healthy environment where team members are inspired to do their best and achieve results. Reinforces team's efforts for correctly identifying areas of financial strength.
  • Effectively communicates using various forms of communication (written, verbal, presentation) and understands the unique needs of different audiences. Tactfully resolves member concerns and inquiries in a manner consistent with MSGCU Values.
  • Supervises aspects of the pre-foreclosure, full foreclosure, sheriff sales, short sales, vacancy, redemption, and preservation of real property. Achieves similar effectiveness in team members by developing knowledge, skills and abilities.
  • Gains the confidence and trust of others by modeling honesty, integrity authenticity, and behaviors that align with organizational values. Makes responsible choices and exemplifies courage by stepping up to address difficult issues.
  • Models self-development by actively seeking new ways to grow and be challenged, and exhibits self-awareness by soliciting feedback and uses self-reflection to gain productive insight into personal strengths and weaknesses.
  • Models resiliency by maintaining a positive attitude and rebounding from setbacks and adversity when facing difficult situations.
  • Represents MSGCU at trade functions, professional organizations, and community activities.

Essential Preparation and Experience:
  • Associate degree, professional degrees or certifications in related field or the equivalent combination of education and relevant work experience; and
  • 3 years of related, progressively more responsible collections experience preferably within a in the financial institution to gain necessary background to manage area overseeing.
  • Minimum high school diploma or GED required.
  • Supervisory experience preferred.

Essential Knowledge, Skills, and Abilities:
  • Thorough knowledge of collections policies and procedures to coordinate the daily functions of the repayments area and respond to team member and member questions.
  • Financial institution knowledge with demonstrated subject matter experience.
  • Superior interpersonal skills necessary to resolve member and team member concerns.
  • Strong aptitude for learning new collections systems. Proficient in Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.

Working Conditions:
  • Office and branch location environment with little discomfort from noise, extreme temperature, dust, or other factors.
  • Occasionally required to travel throughout MSGCU's service area as business needs require.
  • Exposed to potentially hazardous conditions, such as robbery. Receives detailed instructions and security procedures on an annual basis to minimize risk.
  • This work involves sitting most of the time with brief periods of walking or standing and may occasionally require lifting and/or moving up to 25 pounds.

Compensation and Benefits:
Competitive salaries are just the starting point for MSGCU team members. Generous health benefits, vacation time, retirement plan contributions and discounts on loans and phone service also come with the job.
  • Base salary starts at $62,500 / year
  • Medical, dental and vision on your first day! You can choose the most generous Health Savings Account (HSA)-eligible medical plan with no monthly premium for you (and your family)
  • If you are at least 21 years old, you will receive a 3% contribution from MSGCU, and a 100% match for the next 7% you contribute to your 401(k)
  • You will enjoy 12 paid holidays and up to 120 hours of PTO your first year of service (pro-rated based on start date)

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