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Credit Card Associate Jobs in Toronto, ON (NOW HIRING)

IDN-Canada

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Junior Accounts Receivable / Payable Associate

Toronto, ON · On-site

CA$48K - CA$53K/yr

We are currently seeking a full-time Junior Accounts Receivable & Accounts Payable Associate to ... Post customer payments by recording cash, cheque, and credit card transactions * Prepare bank ...

Walmart

Front End Checkout Team Associate

Oakville, ON · On-site

CA$17.75/hr

Credit card service, product protection and charity initiatives. 4.Assists customers with bagging ... Walmart will accommodate the disability-related needs of applicants and associates as required by ...

Walmart

Front End Checkout Team Associate

Oakville, ON · On-site

CA$17.75/hr

Credit card service, product protection and charity initiatives. 4.Assists customers with bagging ... Walmart will accommodate the disability-related needs of applicants and associates as required by ...

Omnicom

Associate Creative Director

Toronto, ON · On-site

CA$110K - CA$150K/yr

In partnership with the ACD (Art), the Associate Creative Director works closely with the creative ... No financial information will be requested for recruitment purposes (bank account, credit card ...

COBS Bread

Sales Associate

Toronto, ON · On-site

Our Sales Associates are experts in freshness, and in giving our customers a great in-bakery ... Relevant retail experience and experience in handling cash, credit card and debit transactions is a ...

COBS Bread

Sales Associate

Toronto, ON · On-site

Our Sales Associates are experts in freshness, and in giving our customers a great in-bakery ... Relevant retail experience and experience in handling cash, credit card and debit transactions is a ...

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Credit Card Associate information

What does a credit card associate do?

A Credit Card Associate typically helps customers with credit card applications, account management, and resolving issues related to credit card usage. They may work in customer service, assisting with inquiries about card benefits, payments, and disputes. Additionally, they often educate customers on responsible credit usage and may support fraud prevention efforts. Their goal is to ensure a positive customer experience while maintaining compliance with financial regulations.

What are the key skills and qualifications needed to thrive as a credit card associate?

To thrive as a Credit Card Associate, you need strong customer service skills, attention to detail, and a solid understanding of financial products, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, payment processing platforms, and basic office software is important, and some roles may require knowledge of regulatory compliance. Excellent communication, problem-solving abilities, and patience help you excel when handling inquiries or resolving disputes. These skills ensure efficient service, customer satisfaction, and regulatory adherence in a competitive financial environment.

What are the typical challenges faced by a credit card associate in balancing customer satisfaction with company policies?

Credit Card Associates often encounter situations where they must enforce company policies, such as credit limits and fraud prevention measures, while still providing a positive customer experience. Navigating these scenarios requires strong communication skills to explain decisions clearly and empathy to address customer concerns. Associates must stay up-to-date on policy changes and use discretion when escalating issues to supervisors. Successfully balancing these responsibilities helps build trust with both customers and the company, and can open doors to advancement within the financial services sector.

What is the difference between Credit Card Associate vs Customer Service Representative?

AspectCredit Card AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance experienceHigh school diploma; customer service experience beneficial
Work EnvironmentBank branches, financial institutions, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including banking, retail, telecom
Common Search & ComparisonOften compared for customer interaction and financial knowledgeBroader customer support roles, less finance-specific

The main difference between a Credit Card Associate and a Customer Service Representative lies in their focus. Credit Card Associates primarily handle credit card accounts, offer financial advice, and process transactions within banking or credit companies. Customer Service Representatives provide general support across various industries, addressing customer inquiries and resolving issues. While both roles involve customer interaction, Credit Card Associates require more finance-specific knowledge and experience related to credit products.

What are the most commonly searched types of Credit Card jobs in Toronto, ON?

The most popular types of Credit Card jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Credit Card Associate jobs?

Cities near Toronto, ON with the most Credit Card Associate job openings:

Credit Card Associate jobs near you

Junior Accounts Receivable / Payable Associate

IDN-Canada

Toronto, ON • On-site

CA$48K - CA$53K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

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Job description

IDN-Canada is a leading security and door hardware distributor providing security products, access control solutions and more to security professionals across Canada. As part of a network of over 50 locations, IDN-Canada strives to offer customers the strength and buying power of a national organization along with local product availability and personal customized service.

We are currently seeking a full-time Junior Accounts Receivable & Accounts Payable Associate to join our Toronto, Ontario team. Reporting to the Accounting Manager, this role provides day-to-day support for the Accounts Receivable and Accounts Payable functions while ensuring the timely and accurate processing of financial transactions.

Location: Toronto (On-site)

Schedule: Monday to Friday; 8AM to 4:30PM

Salary Range: $48,000 to $53,000

Responsibilities:

Accounts Receivable:

  • Process customer payments received by cheque, EFT, e-Transfer, credit card, and debit card
  • Post customer payments by recording cash, cheque, and credit card transactions
  • Prepare bank deposits and maintain deposit logs
  • Investigate and follow up with internal and external stakeholders regarding invoice and payment discrepancies
  • Follow up with customers regarding past-due invoices, credit holds, credit releases, and credit limits
  • Escalate delinquent or high-risk accounts to management as appropriate
  • Send invoices through customer portals
  • Process credit applications for new customers
  • Set up new customer accounts and maintain existing customer information in the system
  • Generate aging reports and other accounts receivable reports as required
  • Perform other AR duties as assigned

Accounts Payable:

  • Process vendor invoices
  • Reconcile vendor statements and address all past-due items
  • Respond to inquiries from vendors and other internal contacts
  • Meet deadlines and obtain proper invoice approvals
  • Month/year end closes
  • Perform other AP duties as assigned

Requirements:

  • 1+ year of work experience in a related field
  • Possess a strong understanding of accounting principles
  • Undergraduate degree or post-secondary diploma in accounting is an asset
  • Strong computer skills
  • Proficient with Microsoft Office (Excel, Word, etc.)
  • Strong verbal and interpersonal communication skills
  • Excellent attention to detail and strong organizational skills
  • Ability to prioritize and multitask to meet time sensitive deadlines
  • Team player

IDN-Canada offers a competitive salary and benefit package, monthly & yearly bonus opportunities, commissions, and a RSP program. Join us today for a long-term career opportunity within a supportive and enthusiastic company.

Due to the nature of our business and products carried, candidates must be bondable with no criminal record. Must be legally authorized to work in Canada.

IDN-Canada is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at IDN-Canada are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by the laws or regulations in the locations where we operate.

Company Description

We are a national business to business distribution company with multiple locations across Canada specializing in security hardware, access control, locksmith tools & accessories, as well as doors, frames, & architectural hardware. With ten divisions across Canada, and 50+ more in the US, we are a leading North American distributor.