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Credit Card Associate Jobs in Seattle, WA (NOW HIRING)

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

Counter Sales/Inventory

Renton, WA · On-site

$18 - $22.50/hr

Collect cash or run credit card transaction for all COD Sales.Verifying customer and credit card information prior to finalizing the sale.Verifying correct amount was charged and collected. * Account ...

Review credit-card transactions for receipts, approvals, business purpose, and accurate accounting ... High school diploma or GED required; associate or bachelor's degree in Accounting, Finance, or a ...

New

Retail Associate

Lake Forest Park, WA

$17.25 - $20/hr

Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Retail Associate

Bellevue, WA · On-site

$17 - $19.75/hr

Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Retail Associate

Renton, WA · On-site

$17.25 - $19.75/hr

Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Retail Associate

Woodinville, WA

$17 - $19.50/hr

Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Retail Associate

Seattle, WA

$17.50 - $20/hr

Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

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Credit Card Associate information

What does a Credit Card Associate do?

A Credit Card Associate typically helps customers with credit card applications, account management, and resolving issues related to credit card usage. They may work in customer service, assisting with inquiries about card benefits, payments, and disputes. Additionally, they often educate customers on responsible credit usage and may support fraud prevention efforts. Their goal is to ensure a positive customer experience while maintaining compliance with financial regulations.

What are the typical challenges faced by a Credit Card Associate in balancing customer satisfaction with company policies?

Credit Card Associates often encounter situations where they must enforce company policies, such as credit limits and fraud prevention measures, while still providing a positive customer experience. Navigating these scenarios requires strong communication skills to explain decisions clearly and empathy to address customer concerns. Associates must stay up-to-date on policy changes and use discretion when escalating issues to supervisors. Successfully balancing these responsibilities helps build trust with both customers and the company, and can open doors to advancement within the financial services sector.

What is the difference between Credit Card Associate vs Customer Service Representative?

AspectCredit Card AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance experienceHigh school diploma; customer service experience beneficial
Work EnvironmentBank branches, financial institutions, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including banking, retail, telecom
Common Search & ComparisonOften compared for customer interaction and financial knowledgeBroader customer support roles, less finance-specific

The main difference between a Credit Card Associate and a Customer Service Representative lies in their focus. Credit Card Associates primarily handle credit card accounts, offer financial advice, and process transactions within banking or credit companies. Customer Service Representatives provide general support across various industries, addressing customer inquiries and resolving issues. While both roles involve customer interaction, Credit Card Associates require more finance-specific knowledge and experience related to credit products.

What are the key skills and qualifications needed to thrive as a Credit Card Associate, and why are they important?

To thrive as a Credit Card Associate, you need strong customer service skills, attention to detail, and a solid understanding of financial products, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, payment processing platforms, and basic office software is important, and some roles may require knowledge of regulatory compliance. Excellent communication, problem-solving abilities, and patience help you excel when handling inquiries or resolving disputes. These skills ensure efficient service, customer satisfaction, and regulatory adherence in a competitive financial environment.
What are the most commonly searched types of Credit Card jobs in Seattle, WA? The most popular types of Credit Card jobs in Seattle, WA are:

Card Services Specialist - Contract

Sound Credit Union

Tacoma, WA

$25.96 - $38.94/hr

Contractor

Re-posted 10 hours ago


Sound Credit Union rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Sound Credit Union is currently seeking a Card Services Specialist to join our team! If you have a passion for customer service and strong attention to detail then this position at Sound might be the ideal opportunity for you. We offer a welcoming environment with opportunities for professional growth, a passion for community involvement and great benefits to support employee wellbeing.

Your Compensation:
Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered and provide room for growth over time. The target salary range for this position is $25.96 - $32.45 depending on previous experience and education. The full salary range is $25.96 - $38.94.

Why Work with Us:
We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring that every voice is heard and valued. Learn more about our company culture on our career's page! 

What You’ll Do:Responsibilities: 

  • Maintain and update member’s credit/debit card accounts and related functions.
  • Perform dispute processing, including submissions via Visa Online, provisional credit and letters
  • Research and correct various member and/or clerical discrepancies.

Requirements:

  • 6+ months experience in a bookkeeping or accounting functional area or the appropriate combination of related experience and/or training; or equivalent combination of education and experience in card processing.
  • 2+ years’ experience with credit/debit card procedures, products, and services preferred.
  • High School Diploma or GED equivalent required. Associates degree preferred, including completion of business; office skills; bookkeeping/accounting or related courses.

In addition:

  • Must be bondable.
  • Employer sponsorship to secure or maintain employment authorization is not available.

Our Hours: A hybrid schedule rotating monthly between 8 AM - 5 PM and 9 AM – 6 PM, with rotating Saturdays 9 AM – 1 PM.In your role you will have the ability to combine in-person and remote work. 

Contract Duration: 
This is expected to be a 9-month contract role.

About Sound Credit Union…  Sound Credit Union was founded in 1940 and is one of Washington State’s largest credit unions. We have 26full-service branches located throughout the Puget Sound region. We live by our Guiding Principles of Make a Connection, Be a Champion, and Doing the Right Thing for our members, employees, and community. Visit our website at:https://www.soundcu.com/careers/ to apply. 

The Future is in Our Hands…  
Sound Credit Union is proud to be an Equal Opportunity employer that values and celebrates the unique perspectives and experiences each person brings to our team. We welcome talent from all walks of life and actively foster an inclusive workplace where every team member can thrive and belong.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status. We believe our differences make us stronger and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.


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