This position requires associate to be friendly and passionately focused on delivering a personalized customer experience. Actively communicates/promotes the benefits of the Military Star Credit Card ...
This position requires associate to be friendly and passionately focused on delivering a personalized customer experience. Actively communicates/promotes the benefits of the Military Star Credit Card ...
MotorClothes/Merchandise Associate
Laurel, MD · On-site
$30K - $42K/yr
MotorClothes/General Merchandise Associate Department: MotorClothes/Merchandise Supervisor ... Use appropriate verification procedures for credit card purchases. * Follow the Premiums Checkout ...
MotorClothes/Merchandise Associate
Laurel, MD · On-site
$30K - $42K/yr
MotorClothes/General Merchandise Associate Department: MotorClothes/Merchandise Supervisor ... Use appropriate verification procedures for credit card purchases. * Follow the Premiums Checkout ...
MotorClothes/Merchandise Associate
Laurel, MD · On-site
$14.75 - $17/hr
MotorClothes/General Merchandise Associate Department: MotorClothes/Merchandise Supervisor ... Use appropriate verification procedures for credit card purchases. * Follow the Premiums Checkout ...
MotorClothes/Merchandise Associate
Laurel, MD · On-site
$14.75 - $17/hr
MotorClothes/General Merchandise Associate Department: MotorClothes/Merchandise Supervisor ... Use appropriate verification procedures for credit card purchases. * Follow the Premiums Checkout ...
MotorClothes/Merchandise Associate
$30K - $42K/yr
MotorClothes/General Merchandise Associate Department: MotorClothes/Merchandise Supervisor ... Use appropriate verification procedures for credit card purchases. * Follow the Premiums Checkout ...
Quick apply
MotorClothes/Merchandise Associate
$30K - $42K/yr
MotorClothes/General Merchandise Associate Department: MotorClothes/Merchandise Supervisor ... Use appropriate verification procedures for credit card purchases. * Follow the Premiums Checkout ...
Front Desk Associate
$13.75 - $17.75/hr
Handle all financial matters - including credit card and cash transactions - securely, accurately ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
$13.75 - $17.75/hr
Handle all financial matters - including credit card and cash transactions - securely, accurately ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
$14 - $18/hr
Handle all financial matters - including credit card and cash transactions - securely, accurately ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
$14 - $18/hr
Handle all financial matters - including credit card and cash transactions - securely, accurately ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
Annapolis, MD · On-site
$13.75 - $17.75/hr
Handle all financial matters - including credit card and cash transactions - securely, accurately ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
Annapolis, MD · On-site
$13.75 - $17.75/hr
Handle all financial matters - including credit card and cash transactions - securely, accurately ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
Baltimore, MD · On-site
$14 - $18/hr
Handle all financial matters - including credit card and cash transactions - securely, accurately ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
Baltimore, MD · On-site
$14 - $18/hr
Handle all financial matters - including credit card and cash transactions - securely, accurately ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
Baltimore, MD · On-site
$14 - $18/hr
Handle all financial matters - including credit card and cash transactions - securely, accurately ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
Baltimore, MD · On-site
$14 - $18/hr
Handle all financial matters - including credit card and cash transactions - securely, accurately ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
Annapolis, MD · On-site
$13.75 - $17.75/hr
Handle all financial matters - including credit card and cash transactions - securely, accurately ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
Annapolis, MD · On-site
$13.75 - $17.75/hr
Handle all financial matters - including credit card and cash transactions - securely, accurately ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Retail House of Cleats Associate
$16.50 - $24.50/hr
The House of Cleats Associate is responsible for providing excellent customer experiences by ... credit card enrollment, etc. * Adhere to established policies and procedures related to safety ...
Retail House of Cleats Associate
$16.50 - $24.50/hr
The House of Cleats Associate is responsible for providing excellent customer experiences by ... credit card enrollment, etc. * Adhere to established policies and procedures related to safety ...
Sales Associate
Hanover, MD · On-site
$16 - $17.50/hr
Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed. * Maintain excellent store appearance and assist with store merchandising to ...
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Sales Associate
Hanover, MD · On-site
$16 - $17.50/hr
Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed. * Maintain excellent store appearance and assist with store merchandising to ...
Sales Associate
Hanover, MD · On-site
$16 - $17.50/hr
Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed. * Maintain excellent store appearance and assist with store merchandising to ...
Quick apply
Sales Associate
Hanover, MD · On-site
$16 - $17.50/hr
Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed. * Maintain excellent store appearance and assist with store merchandising to ...
Retail House of Cleats Associate
Annapolis, MD · On-site
$16.50 - $24.50/hr
The House of Cleats Associate is responsible for providing excellent customer experiences by ... credit card enrollment, etc. * Adhere to established policies and procedures related to safety ...
Retail House of Cleats Associate
Annapolis, MD · On-site
$16.50 - $24.50/hr
The House of Cleats Associate is responsible for providing excellent customer experiences by ... credit card enrollment, etc. * Adhere to established policies and procedures related to safety ...
Retail Associate
Columbia, MD · On-site
$15.25 - $17.25/hr
Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
Retail Associate
Columbia, MD · On-site
$15.25 - $17.25/hr
Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
Retail Associate
Halethorpe, MD · On-site
$15 - $17/hr
Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
Retail Associate
Halethorpe, MD · On-site
$15 - $17/hr
Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
Retail Associate
Columbia, MD · On-site
$15.25 - $17.50/hr
Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
Retail Associate
Columbia, MD · On-site
$15.25 - $17.50/hr
Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
Retail Associate
Baltimore, MD · On-site
$15.25 - $17.50/hr
Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
Retail Associate
Baltimore, MD · On-site
$15.25 - $17.50/hr
Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
Retail Associate
Halethorpe, MD · On-site
$15 - $17/hr
Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
Retail Associate
Halethorpe, MD · On-site
$15 - $17/hr
Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
Retail Associate
$16 - $18.25/hr
Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
Retail Associate
$16 - $18.25/hr
Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
Credit Card Associate information
What does a credit card associate do?
A Credit Card Associate typically helps customers with credit card applications, account management, and resolving issues related to credit card usage. They may work in customer service, assisting with inquiries about card benefits, payments, and disputes. Additionally, they often educate customers on responsible credit usage and may support fraud prevention efforts. Their goal is to ensure a positive customer experience while maintaining compliance with financial regulations.
What are the key skills and qualifications needed to thrive as a credit card associate?
To thrive as a Credit Card Associate, you need strong customer service skills, attention to detail, and a solid understanding of financial products, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, payment processing platforms, and basic office software is important, and some roles may require knowledge of regulatory compliance. Excellent communication, problem-solving abilities, and patience help you excel when handling inquiries or resolving disputes. These skills ensure efficient service, customer satisfaction, and regulatory adherence in a competitive financial environment.
What are the typical challenges faced by a credit card associate in balancing customer satisfaction with company policies?
Credit Card Associates often encounter situations where they must enforce company policies, such as credit limits and fraud prevention measures, while still providing a positive customer experience. Navigating these scenarios requires strong communication skills to explain decisions clearly and empathy to address customer concerns. Associates must stay up-to-date on policy changes and use discretion when escalating issues to supervisors. Successfully balancing these responsibilities helps build trust with both customers and the company, and can open doors to advancement within the financial services sector.
What is the difference between Credit Card Associate vs Customer Service Representative?
| Aspect | Credit Card Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; some roles may prefer banking or finance experience | High school diploma; customer service experience beneficial |
| Work Environment | Bank branches, financial institutions, call centers | Call centers, retail stores, corporate offices |
| Employer & Industry Usage | Financial institutions, credit card companies | Various industries including banking, retail, telecom |
| Common Search & Comparison | Often compared for customer interaction and financial knowledge | Broader customer support roles, less finance-specific |
The main difference between a Credit Card Associate and a Customer Service Representative lies in their focus. Credit Card Associates primarily handle credit card accounts, offer financial advice, and process transactions within banking or credit companies. Customer Service Representatives provide general support across various industries, addressing customer inquiries and resolving issues. While both roles involve customer interaction, Credit Card Associates require more finance-specific knowledge and experience related to credit products.
What are the most commonly searched types of Credit Card jobs in Baltimore, MD?
The most popular types of Credit Card jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Credit Card Associate jobs?
Cities near Baltimore, MD with the most Credit Card Associate job openings:
Full-time
Re-posted yesterday
Army & Air Force Exchange Service rating
6.0
Based on 166 frontline employees who took The Breakroom Quiz
376th of 737 rated retailers
Job description
Supervises a shift operation in a food activity operation. This position requires associate to be friendly and passionately focused on delivering a personalized customer experience. Actively communicates/promotes the benefits of the Military Star Credit Card to customers in order to drive sales growth and increase customer loyalty.
What Army & Air Force Exchange Service employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Army and Air Force Exchange
Sourced by ZipRecruiter
The Army and Air Force Exchange is a unique entity within the retail industry, providing goods and services to military personnel. Headquartered in Dallas, Texas, the company has been serving the U.S armed forces since 1895. The organization operates thousands of facilities worldwide, including department stores, convenience stores, restaurants, movie theaters, and an e-commerce site, shopmyexchange.com. Serving millions of active-duty military members, reservists, retired service members, and their family, the Exchange is committed to the core values of family serving family, respect everyone, courage to use good judgment, and passion for their customers.
Industry
Wholesale
Company size
10,000+ Employees
Headquarters location
Dallas, TX, US