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Credit Card Associate Jobs in Virginia (NOW HIRING)

Sales Associate

Virginia Beach, VA ยท On-site

$12 - $15/hr

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

Sales Associate

Virginia Beach, VA ยท On-site

$12 - $15/hr

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

Sales Associate

Norfolk, VA ยท On-site

$12 - $15/hr

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

Sales Associate

Chesapeake, VA ยท On-site

$12 - $15/hr

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

Sales Associate

Norfolk, VA ยท On-site

$12 - $15/hr

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

Sales Associate

Norfolk, VA ยท On-site

$12 - $15/hr

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

Sales Associate

Virginia Beach, VA ยท On-site

$12 - $15/hr

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

Sales Associate

Virginia Beach, VA ยท On-site

$12 - $15/hr

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

Showing results 41-60

Credit Card Associate information

What does a credit card associate do?

A Credit Card Associate typically helps customers with credit card applications, account management, and resolving issues related to credit card usage. They may work in customer service, assisting with inquiries about card benefits, payments, and disputes. Additionally, they often educate customers on responsible credit usage and may support fraud prevention efforts. Their goal is to ensure a positive customer experience while maintaining compliance with financial regulations.

What are the typical challenges faced by a credit card associate in balancing customer satisfaction with company policies?

Credit Card Associates often encounter situations where they must enforce company policies, such as credit limits and fraud prevention measures, while still providing a positive customer experience. Navigating these scenarios requires strong communication skills to explain decisions clearly and empathy to address customer concerns. Associates must stay up-to-date on policy changes and use discretion when escalating issues to supervisors. Successfully balancing these responsibilities helps build trust with both customers and the company, and can open doors to advancement within the financial services sector.

What is the difference between Credit Card Associate vs Customer Service Representative?

AspectCredit Card AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance experienceHigh school diploma; customer service experience beneficial
Work EnvironmentBank branches, financial institutions, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including banking, retail, telecom
Common Search & ComparisonOften compared for customer interaction and financial knowledgeBroader customer support roles, less finance-specific

The main difference between a Credit Card Associate and a Customer Service Representative lies in their focus. Credit Card Associates primarily handle credit card accounts, offer financial advice, and process transactions within banking or credit companies. Customer Service Representatives provide general support across various industries, addressing customer inquiries and resolving issues. While both roles involve customer interaction, Credit Card Associates require more finance-specific knowledge and experience related to credit products.

What are the key skills and qualifications needed to thrive as a credit card associate?

To thrive as a Credit Card Associate, you need strong customer service skills, attention to detail, and a solid understanding of financial products, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, payment processing platforms, and basic office software is important, and some roles may require knowledge of regulatory compliance. Excellent communication, problem-solving abilities, and patience help you excel when handling inquiries or resolving disputes. These skills ensure efficient service, customer satisfaction, and regulatory adherence in a competitive financial environment.

What are the most commonly searched types of Credit Card jobs in Virginia?

The most popular types of Credit Card jobs in Virginia are:

What cities in Virginia are hiring for Credit Card Associate jobs?

Cities in Virginia with the most Credit Card Associate job openings:

Principal Data Analyst, Card Tech Workforce Strategy

Capital One Group

Richmond, VA โ€ข On-site

$119 - $136/hr

Other

Posted 3 days ago

New


Job description

## Principal Data Analyst, Card Tech Workforce StrategyApplylocations: Richmond, VA: McLean, VA: Chicago, IL: New York, NYtime type: Full timeposted on: Posted Todayjob requisition id: R242591Principal Data Analyst, Card Tech Workforce StrategyThe Workforce Strategy & Operations (WS&O) team in Card Tech+ is seeking a Principal Data Analyst to drive several high-priority workforce analytics and automation initiatives in the year ahead. In this role, you will transform high-level strategy into tangible operational impact, delivering sophisticated analytics for a global footprint of 4,500+ associates. By leveraging AI-driven automation with Google Apps Script, Gemini, and Claude Code, you will build the next generation of self-service tools that enable our leadership to move with unmatched precision and speed.At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Analyst at Capital One you will leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. On any given day you will be challenged on three types of work โ€“ Innovation, Business Intelligence and Data Management: Innovation* Use Open Source/Digital technologies to mine complex, voluminous, and different varieties of data sources and platforms* Build well-managed data solutions, tools, and capabilities to enable self-service frameworks for data consumers* Demonstrate ability to explore and quickly grasp new technologies to progress varied initiatives Business Intelligence* Partner with the business to provide consultancy and translate the business needs to design and develop tools, techniques, metrics, and dashboards for insights and data visualization* Drive analysis that provides meaningful insights on business strategies Data Management* Drive an understanding and adherence to the principles of data quality management including metadata, lineage, and business definitions* Work collaboratively with appropriate Tech teams to manage security mechanisms and data access governance* Build and execute tools to monitor and report on data quality Our ideal candidate will have:* Degree specialized in a Science, Technology, Engineering, Mathematics discipline* Scripting experience in (Python, R, Spark, and SQL)* Strong desire and experience with data in various forms (data warehouses/SQL, unstructured data)* Experience leveraging HR, Finance, and/or Operations data to drive decision making* Experience utilizing AppScript, Claude Code, Gemini, and developing within AWS services **Basic Qualifications:*** Currently has, or is in the process of obtaining a Bachelorโ€™s Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field) plus at least 5 years of experience performing data analytics, or, a Masterโ€™s Degree plus at least 3 years performing data analytics with an expectation that required degree will be obtained on or before the scheduled start date.* At least 3 years of experience working with at least one scripting language* At least 3 years of experience utilizing a business intelligence visualization tool* At least 3 years of experience in querying, analyzing and working with data languages and platforms**Preferred Qualifications:*** Masterโ€™s Degree in a Science, Technology, Engineering, Mathematics discipline* At least 4 years of experience coding in Python, R, Spark, or SQL* At least 4 years of experience working within process management and improvement methodologies โ€“ Agile, Lean, Six Sigma, etc.* At least 2 years of experience utilizing and developing within AWS services* At least 2 years of experience delivering Data Governance and Data Quality Management concepts and practices within the financial services industry**Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.**The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.McLean, VA: $131,300 - $149,800 for Principal Data AnalystRichmond, VA: $119,400 - $136,200 for Principal Data AnalystNew York, NY: $143,200 - $163,500 for Principal Data AnalystChicago, IL: $119,400 - $136,200 for Principal Data AnalystCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidateโ€™s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Cityโ€™s Fair Chance Act; Philadelphiaโ€™s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. #J-18808-Ljbffr