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Credit Card Associate Jobs in Missouri (NOW HIRING)

UMB Bank

Client Advisor-Commercial Card

Kansas City, MO · On-site

$38K - $56K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You have 2 years of credit card program or financial services experience; * OR 3 5 years Client ... UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) ...

UMB

Client Advisor-Commercial Card

Kansas City, MO · On-site

$38K - $56K/yr

You have 2 years of credit card program or financial services experience; OR 3 5 years Client ... UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) ...

Rapid Roberts, Inc.

Full-Time Sales Associate

Kimberling City, MO · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

APPLY NOW AT CALL (417)890-1111 EXT. 630 TO SET UP AN INTERVIEW WAGE: $16 SALES ASSOCIATES: • Provide fast & friendly customer service • Operate cash register, conduct credit card and check ...

Posted today

Rapid Roberts, Inc.

Part-Time Sales Associate

Springfield, MO · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

APPLY NOW AT CALL (417)890-1111 EXT. 630 TO SET UP AN INTERVIEW WAGE: $16 SALES ASSOCIATES: • Provide fast & friendly customer service • Operate cash register, conduct credit card and check ...

Rapid Roberts, Inc.

Full-Time Sales Associate

Branson, MO · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

APPLY NOW AT CALL (417)890-1111 EXT. 630 TO SET UP AN INTERVIEW WAGE: $16 SALES ASSOCIATES: • Provide fast & friendly customer service • Operate cash register, conduct credit card and check ...

Rapid Roberts, Inc.

Full-Time Sales Associate

Osage Beach, MO · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

APPLY NOW AT CALL (417)890-1111 EXT. 630 TO SET UP AN INTERVIEW WAGE: $16 SALES ASSOCIATES: • Provide fast & friendly customer service • Operate cash register, conduct credit card and check ...

Rapid Roberts, Inc.

Part-Time Sales Associate

Osage Beach, MO · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

APPLY NOW AT CALL (417)890-1111 EXT. 630 TO SET UP AN INTERVIEW WAGE: $16 SALES ASSOCIATES: • Provide fast & friendly customer service • Operate cash register, conduct credit card and check ...

Rapid Roberts, Inc.

Full-Time Sales Associate

Crane, MO · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

APPLY NOW AT CALL (417)890-1111 EXT. 630 TO SET UP AN INTERVIEW WAGE: $16 SALES ASSOCIATES: • Provide fast & friendly customer service • Operate cash register, conduct credit card and check ...

Rapid Roberts, Inc.

Part-Time Sales Associate

Reeds Spring, MO · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

APPLY NOW AT CALL (417)890-1111 EXT. 630 TO SET UP AN INTERVIEW WAGE: $16 SALES ASSOCIATES: • Provide fast & friendly customer service • Operate cash register, conduct credit card and check ...

Rapid Roberts, Inc.

Full-Time Sales Associate

Springfield, MO · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description FULL-TIME SALES ASSOCIATE Rapid Robert's continues to be one of the most well-known ... conduct credit card and check transactions • Inventory and stock product • Maintain store ...

Rapid Roberts, Inc.

Full-Time Sales Associate

Springfield, MO · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description FULL-TIME SALES ASSOCIATE Rapid Robert's continues to be one of the most well-known ... conduct credit card and check transactions • Inventory and stock product • Maintain store ...

Hydrosat, Inc.

Staff Accountant

Saint Louis, MO · On-site +1

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Familiarity with third-party transaction processing platforms, including Rippling Spend, Brex, Bill.com, or similar AP and credit card platforms * Associate or bachelor's degree in finance ...

Visa Hunt

Assistant General Counsel, Credit Cards

California, MO · On-site

$170 - $255/hr

  • Medical

  • Life

  • Retirement

  • PTO

... Associate General Counsel, Derivatives, Banking, and IP at Robinhood. As an Assistant General ... credit card and consumer banking initiatives! In this role, you'll partner directly with our ...

New

Midwest Petroleum Company

$15 - $16.50/hr

Credit card transactions * Lotto/lottery transactions * Issue money orders * Be available to assist with shift coverage (most stores 24 hours). * Handle any other work that can be assigned at ...

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All JobsCredit Card Associate JobsCredit Card Associate Jobs in Missouri

Credit Card Associate information

What does a credit card associate do?

A Credit Card Associate typically helps customers with credit card applications, account management, and resolving issues related to credit card usage. They may work in customer service, assisting with inquiries about card benefits, payments, and disputes. Additionally, they often educate customers on responsible credit usage and may support fraud prevention efforts. Their goal is to ensure a positive customer experience while maintaining compliance with financial regulations.

What are the typical challenges faced by a credit card associate in balancing customer satisfaction with company policies?

Credit Card Associates often encounter situations where they must enforce company policies, such as credit limits and fraud prevention measures, while still providing a positive customer experience. Navigating these scenarios requires strong communication skills to explain decisions clearly and empathy to address customer concerns. Associates must stay up-to-date on policy changes and use discretion when escalating issues to supervisors. Successfully balancing these responsibilities helps build trust with both customers and the company, and can open doors to advancement within the financial services sector.

What is the difference between Credit Card Associate vs Customer Service Representative?

AspectCredit Card AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance experienceHigh school diploma; customer service experience beneficial
Work EnvironmentBank branches, financial institutions, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including banking, retail, telecom
Common Search & ComparisonOften compared for customer interaction and financial knowledgeBroader customer support roles, less finance-specific

The main difference between a Credit Card Associate and a Customer Service Representative lies in their focus. Credit Card Associates primarily handle credit card accounts, offer financial advice, and process transactions within banking or credit companies. Customer Service Representatives provide general support across various industries, addressing customer inquiries and resolving issues. While both roles involve customer interaction, Credit Card Associates require more finance-specific knowledge and experience related to credit products.

What are the key skills and qualifications needed to thrive as a credit card associate?

To thrive as a Credit Card Associate, you need strong customer service skills, attention to detail, and a solid understanding of financial products, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, payment processing platforms, and basic office software is important, and some roles may require knowledge of regulatory compliance. Excellent communication, problem-solving abilities, and patience help you excel when handling inquiries or resolving disputes. These skills ensure efficient service, customer satisfaction, and regulatory adherence in a competitive financial environment.

What are the most commonly searched types of Credit Card jobs in Missouri?

The most popular types of Credit Card jobs in Missouri are:

What cities in Missouri are hiring for Credit Card Associate jobs?

Cities in Missouri with the most Credit Card Associate job openings:

Credit Card Associate jobs near you

Client Advisor-Commercial Card

UMB Financial

Kansas City, MO • On-site

$38K - $56K/yr

Full-time

Re-posted 17 days ago

Job description

UMB's bottom line is directlyimpactedby the growth of our commercial loan portfolioand revenue generating lines of business inTreasury Management and Commercial Card.The team consists ofCommercial Relationship Managers, Treasury/Card Sales Officers, Account Executives, and Implementation Specialists.This team managesthe commercial payments relationships throughout its life -developing meaningful connections with management of companies,governmentand non-profitsthey serve. Always mindful of the changes in the company, its industry, etc., over time that might create a change in their financial service needs.

As aClient Advisor - Commercial Cardyou will align to a geographic banking territory and/or Account Executive (AE)/Card Sales Officer (CSO) in support of Tier 2 and Tier 3 Commercial Card Program Clients and Program Administrators. In this role, you deliver the Unparalleled Customer Experience through multiple contact channels including phone, email, and in person by working with the Commercial Banking Officer, Account Executive, Card Sales Officer, Program Administrator or Company Contact.

How you will spendyoutime:

  • You will be a subject matter expert and point of contact for Program Administrators, CompanyContactsand internal Business Partners to provide consultation, research, and solutions for complex card program inquiries,issuesand escalations toappropriate resolution.
  • You will track client issues & resolution, work withappropriate resourcesto ensure follow up and satisfaction of client or business partner.
  • You will provide proactive communication with clients and internal business partnersregardingall components of client experience and set proper expectations.
  • You will provide training and education to clients and business partners on all program tools and best practices as needed through multiple communication channels including in person.
  • You willparticipatein identification of process improvement and program growth opportunities through root cause analysis and program review.
  • You will work with clients and internal resources to implement process improvements and develop strategic program solutions for clients.
  • You will complete complex administrative requests such as creating card strategies, account modifications, expensemanagementbest practices, and other card program maintenance.
  • You willhelpto develop program reviews and delivery of periodic materials toassistin program growth and development including training, and best practice knowledge sharing.
  • You will adapt and learn changes to systems tools, changes to programs, updates, and internal communications including compliance and policy and procedure changes as needed.
  • You will complete special projects and any other duties as assigned.

We are excited to talk to you if you:

  • YoupossessaBachelorsDegree or equivalent relevant experience.
  • You have2 years of credit card program or financial services experience;
  • OR 3 5 years Client Relationship Management, Customer Service & Sales experience in a related field, Operations Technical Support experience, or equivalent education.
  • You havedemonstratedattention to detail.
  • You are agoodteam player.
  • You can own a process from end to end.
  • You candrive forresults in support of growing the business.
  • You can focus on theclient.
  • You havecomplexproblem-solvingskills andabilityto translate client needs.
  • You have proactivefollow throughon issues for resolution.
  • You have goodwritten and verbal communication skills.
  • You haveabilitytoidentifyand solve routine technical and end user system tools issues.
  • You haveabilityto effectively manage multiple requests, concerns and problems in a professional manner requiring significant attention to detail.

Compensation Ranges:

US Employees in California, Washington DC, New Jersey, and New York:

$47,100 - $68,600

US Employees in Colorado, Connecticut, Delaware, Illinois, Massachusetts, Maryland, Minnesota, Pennsylvania, Rhode Island, Texas, Washington, and Wisconsin:

$43,000 - $62,800

US Employees in all other states not listed above:

$38,910 - $56,990

The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?
You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.


UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.


If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.


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