About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world.
Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
Work Period: July 2026 to December 2026
Location & Schedule: This is a full-time, 40-hour-per-week position with a minimum of 3 days per week onsite in Needham, MA with the remaining days worked remotely.
There is no relocation or housing assistance for this position.Join the SharkNinja Early Edge Experience: Built for early career talent. Geared toward impact. Driven by speed. Whether you're in a co-op or internship, our early talent program is designed to provide valuable exposure to the industry and a fast-paced professional environment. You'll dive into meaningful projects and tasks that sharpen your skills and deepen your knowledge. Along the way, you'll benefit from professional development opportunities, community events, and connections that make your experience well-rounded and enriching. Your time with us will culminate in an opportunity to showcase your contributions and learnings to SharkNinja leaders because this is a program for those ready to shape what's next - fast.
This role: As a Community Manager Co-op, Social Media & Online Engagement, you will be the primary liaison between our brand and our community of customers, followers, and enthusiasts. You will be responsible for nurturing relationships, facilitating discussions, and fostering a positive and supportive environment within our online communities. The ideal candidate will be passionate about our brand, highly communicative, and adept at building and maintaining relationships.
Here are some of the EXCITING things you'll get to do:- Implement a community engagement strategy to grow and nurture our online communities across various platforms, including but not limited to social media, forums, and online groups
- Actively monitor and respond to community feedback, inquiries, and discussions in a timely and professional manner, representing our brand voice and values
- Cultivate and maintain relationships with community members, influencers, and brand advocates to foster loyalty and advocacy
- Create and curate engaging content, including posts, polls, contests, and events, to stimulate interaction and participation within the community
- Collaborate with cross-functional teams, including marketing, customer support, and product development, to gather insights and feedback from the community and advocate for their needs and preferences
- Identify and leverage opportunities for user-generated content, testimonials, and case studies to showcase the value and impact of our products or services
- Monitor community trends, sentiment, and engagement metrics to measure the effectiveness of community initiatives and inform future strategies
- Stay informed about industry trends, best practices, and emerging technologies related to community management and social media
ATTRIBUTES & SKILLS:- Education: Current student in their third year or beyond of a bachelor's program, currently enrolled in a master's program, or has graduated within the past year
- Must be able to work a full-time, 40-hour-per-week schedule with a minimum of 3 days per week onsite in Needham, MA
- Excellent written and verbal communication skills, with the ability to communicate effectively with diverse audiences and adapt to various communication styles
- Strong interpersonal skills and the ability to empathize with community members, address concerns, and resolve conflicts diplomatically
- Proficiency in social media management and analytics tools
- Creative thinking and problem-solving abilities, with a proactive and results-driven mindset
- Passion for our brand and industry, with a genuine interest in building relationships and fostering community engagement
- Ability to work independently and collaboratively in a fast-paced, dynamic environment
- Embodies SharkNinja's success drivers:
- Rarely Satisfied - Adopt a "no delays" mentality in delivering against market needs/timing
- Progress over Perfection - Make quick, daily progress and continuously adapts to achieve results rather than requiring perfect planning
- Details Make the Difference - Can coordinate timelines & deliverables to ensure accuracy and consistency across all consumer-facing materials
- Winning is a Team Sport - Ability to develop strong cross-functional relationships
- Communicate for Impact - Strong communication skills - ability to deliver effective presentations to all levels of management
Please note that, due to the high volume of applications for early talent roles, response times may vary depending on the specific role and timeline. Our team appreciates your patience!Salary and Other Compensation: The hourly salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, health savings account (HSA) with company contribution, sick time, company holidays, employee product discount, product testing opportunities, referral bonuses, and more.
Hourly Pay Range
$27-$35 USD
Our CultureAt SharkNinja, we don't just raise the bar-we push past it every single day.
Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We OfferWe offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more.
We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible.
When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-
we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary SharkNinja Candidate Privacy Notice- For candidates based in all regions, please refer to this Candidate Privacy Notice.
- For candidates based in China, please refer to this Candidate Privacy Notice.
- For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
