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Creative Operations Producer Jobs in Worcester, MA

HPC Operations Engineer

Westford, MA · Hybrid

$72K - $97K/yr

Strong written communication skills with the ability to produce clear documentation and procedural ... We are seeking creative and independent engineers with real passion for technology! #LI-Hybrid Your ...

Drive, produce and communicate results of Department Safety, Quality, Customer Service, and Cost ... You're creative and scrappy but can navigate a large organization with ease. You're agile and ...

Architectural CAD Technician

Northborough, MA · On-site +1

$26.78 - $31.42/hr

Eleven (11) paid holidays, including a creative holiday schedule * Life insurance (company paid ... Produce plans, sections, details, schedules, and other drawing components * Apply established ...

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Creative Operations Producer information

See Worcester, MA salary details

$16

$47

$76

How much do creative operations producer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for creative operations producer in Worcester, MA is $47.12, according to ZipRecruiter salary data. Most workers in this role earn between $33.56 and $54.90 per hour, depending on experience, location, and employer.

What is a Creative Operations Producer?

A Creative Operations Producer is a professional responsible for managing and streamlining the workflow, processes, and resources within creative teams. They act as a bridge between creative staff and other departments, ensuring that projects are delivered on time, within budget, and meet quality standards. Their role often includes project management, process improvement, resource allocation, and coordination of creative assets. By optimizing operations, they help creative teams focus on delivering innovative and impactful work. This position is essential in agencies, in-house marketing teams, and media companies.

How does a Creative Operations Producer typically collaborate with creative and marketing teams to ensure project success?

A Creative Operations Producer acts as a bridge between creative teams (such as designers, copywriters, and videographers) and marketing or brand teams, facilitating clear communication and workflow management. They are responsible for developing timelines, setting priorities, and ensuring that deliverables align with overall campaign objectives. By coordinating feedback, managing resources, and handling logistical challenges, they help teams stay on schedule and within budget. This collaborative approach is essential for maintaining high-quality output and adapting quickly to changing project requirements.

What are the key skills and qualifications needed to thrive as a Creative Operations Producer, and why are they important?

To thrive as a Creative Operations Producer, you need strong project management skills, a solid understanding of creative workflows, and experience in production processes, often supported by a degree in communications, marketing, or a related field. Familiarity with project management tools like Asana, Trello, or Wrike, and digital asset management systems is commonly required. Exceptional organizational skills, attention to detail, and the ability to communicate and collaborate effectively with creative and cross-functional teams are vital soft skills. These skills ensure seamless project execution, timely delivery of creative assets, and efficient collaboration within fast-paced creative environments.

What is the difference between Creative Operations Producer vs Creative Project Manager?

AspectCreative Operations ProducerCreative Project Manager
Primary FocusOversees workflows, processes, and resource allocation for creative teamsManages specific projects, timelines, and deliverables within creative campaigns
Skills & CredentialsStrong understanding of creative workflows, tools, and team coordinationProject management skills, certifications like PMP or Agile, and client communication
Work EnvironmentCollaborates with creative teams, operations, and production staffWorks closely with clients, creative teams, and stakeholders on project execution

The Creative Operations Producer focuses on optimizing creative workflows and resource management, ensuring smooth production processes. In contrast, the Creative Project Manager concentrates on planning, executing, and delivering specific creative projects. Both roles require strong organizational skills, but their scope and daily responsibilities differ significantly.

What does a creative operations producer do?

A creative operations producer manages the planning, coordination, and execution of creative projects within a team or organization. They oversee workflows, allocate resources, and ensure deadlines are met, often using project management tools like Asana or Trello. This role requires strong organizational skills and knowledge of creative processes to streamline production and improve efficiency.

What are popular job titles related to Creative Operations Producer jobs in Worcester, MA?

For Creative Operations Producer jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Creative Operations Producer jobs in Worcester, MA look for?

The top searched job categories for Creative Operations Producer jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Creative Operations Producer jobs?

Cities near Worcester, MA with the most Creative Operations Producer job openings:

Infographic showing various Creative Operations Producer job openings in Worcester, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $98,001 per year, or $47.1 per hour.

Full-time

Medical, Dental, Retirement, PTO

Posted 28 days ago


Job description

Actuate Insurance (AI) has served thousands of clients since 1993 across 20+ products, concentrated in medical malpractice, all lines of commercial insurance, and health insurance for physicians and healthcare entities in New England. Recently, we've also added Life, Disability, Long Term Care, and Personal Lines insurance solutions. As a subsidiary of the Massachusetts Medical Society (MMS), AI serves to meet the needs of physicians and support society members. AI is proud of its personalized service, which results in high satisfaction and requests for more product offerings amongst AI's customer base. Our clients stay with us for many years thanks to the value we offer through activities such as pre-underwriting, expert policy and liability reviews, and creative risk resolution and coverage optimization, in addition to advocacy on pricing and document support.

We are seeking an experienced, client-focused Insurance Broker to join our team, helping to uphold our reputation for exceptional customer service while contributing to our growth. The Associate Producer/Broker will collaborate closely with the entire team to service new clients, identify their needs, and make impactful recommendations that enhance our relationships and service offerings. The ideal candidate will be a proactive professional with excellent communication and negotiation skills, possessing a growing understanding of the insurance industry and AI's product portfolio. Your expertise will be crucial in driving revenue growth through strategic initiatives.

Responsibilities:

  1. Meet or exceed individual revenue goals on an annualized basis aligned with our companywide targets, focusing on healthcare providers, medical groups, and broader related markets.
  2. Proactively engage with prospective clients, in collaboration with the entire team, to understand their evolving needs and partner on new business opportunities, uncovering cross-sell and up-sell potential.
  3. Generate detailed proposal comparisons using internal systems and carrier portals, negotiating competitive premiums with carriers to maintain client satisfaction while achieving revenue targets.
  4. Build strong relationships with clients through high levels of interaction during onboarding to establish long-lasting partnerships, reducing churn and increasing customer lifetime value.
  5. Effectively delegate and communicate tasks to Customer Support Representatives (CSRs) to ensure smooth operations and allow you to focus on revenue-generating activities.
  6. Provide ongoing personalized support and strategic advice to clients to meet their needs and achieve revenue and retention targets.
  7. Coordinate with MMS's finance team to ensure accurate and efficient billing and reporting processes, swiftly resolving any discrepancies.
  8. Proactively reach out to clients ahead of renewal dates, assess their changing needs, and adjust coverage to provide tailored solutions.
  9. Create comprehensive plan comparisons for renewals, highlighting the value of our full product range, recommending optimal coverage options and carriers, and evaluating up-sell and cross-sell opportunities to increase revenue.
  10. Stay informed about industry trends, new products, and regulatory changes through engagement with carriers and ongoing education to provide valuable insights to clients and leadership.
  11. Maintain detailed records of client interactions, policy information, and service requests in our CRM system, enhancing operational efficiency and providing valuable data for strategic decision-making.
  12. Additional responsibilities as assigned.

Qualifications:

  • College degree preferred; equivalent industry experience considered
  • A Massachusetts, Property and Casualty insurance license will be required within 90 days if not already attained.  A Massachusetts Life, Accident & Health License will be required within an agreed upon period and a thorough understanding of the related products is essential.  Insurance Designations(e.g., RPLU, CPCU, ARM, CIC ) are a plus. Strong understanding of various insurance products, risk management strategies, and the ability to conduct market and customer analysis are critical.
  • Proven track record of managing a book of business worth a minimum of $600,000 revenue, and meeting or exceeding all sales targets through new client development, appropriate upselling, and cross-selling. 
  • Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain long-term client and team relationships
  • Proficiency in agency management and CRM systems; familiarity with Applied Epic is a plus
  • Strong negotiation and client support skills and the ability to explain complex insurance concepts in a way that is digestible and easily understandable to clients
  • Excellent time management and organizational skills
  • Demonstrated ability to work independently, take initiative, and collaborate effectively with a team
  • Commitment to ongoing professional development and staying current with industry trends
  • Willingness to travel as needed
  • Other duties as assigned by the Director of Insurance Operations

Benefits:

Our generous benefits offerings include: 3 weeks of paid vacation, 6 personal days, 12 sick days, 13 paid holidays, medical and dental plans, 401(k) plans with company match, back-up childcare assistance, tuition assistance and more!

The MMS has earned praise as one of the Top Places to Work in Massachusetts by The Boston Globe for the past 15 years in a row! The Globe surveys employees regarding their opinions about company leadership, benefits, ethics, values and culture, and recognizes those companies who receive high marks from their employees.

Massachusetts Medical Society is an Equal Opportunity Employer: Min/Fem/Vet/Disabled