Creative Operations Producer Jobs in Washington (NOW HIRING)

The AMER Event Productions Event Producer provides customer-centric event production services and support, at the highest level possible, for the Event Productions team and its customers. They bring critical production planning and operational support to companywide events across AMER. In this role, the Event Producer provides assessment, planning, and operational management of events, across both on campus and off campus locations.

They are the primary point of contact for the customer, responsible for the booking assessment, planning, on-site operations, show calling, live event operations, and post-production requirements. Successful team members step seamlessly into a corporate events environment, have strong organizational skills, ability to work across multiple teams and cultures, demonstrate impeccable customer service, and are energetically driven to meet the needs of their customers and the team.
Pre-event Production:
Leads Planning Meetings with customers and team to confirm final event details
Provides production guidance to customers and team
Leads scheduling of production resources, services, and any post-production requests
Work on behalf of the customer to facilitate:
Third party labor requests and equipment rentals
Communication with facility partners; Security, Housekeeping, Catering, etc.
Partner with internal team to ensure charge back
Event show flow preparation and distribution to internal teams
Manages any necessary technical testing or technical rehearsals
Able to support media playback and presentation methods
Clearly communicates with all team members and stakeholders
Coordinates personal travel arrangements, schedules, and expenses
Production:
Act as dedicated onsite POC for customers and organizers, including production team and third-party vendors
Leads event day show flow, and acts as producer show caller, or stage manager, calling the show through comm systems to the technical team
Provides direction of relevant facility operations
Leads onsite production engineers and over-hire labor through load in, pre-show operations, post-show wrap up and load out
Partner with the Systems Engineer to manage technical needs
Dynamically flex to customer needs and complications, escalates appropriately
Post-event Production:
Oversee and manage proper strike of event venue
Manages post-event reporting
Manages post-event customer needs and meetings
Manages post-event expenditures
Provides key metrics and data to team and management
Key job responsibilities
Key job responsibilities
Point of contact for team, customers, organizers, production engineers, livestream technicians, third-party production providers and over-hire labor
Available for customer meetings, onsite for set days, rehearsals, event day(s), through strike and load out operations
Conducts meetings effectively; provides supporting documentation and aligns stakeholders
Maintains multiple operations calendars and databases
Improves efficiencies, and works to optimize standard processes
Coordinates and improves project-related data and reporting
Able to identify blockers, troubleshoot effectively, and facilitate progress
Seeks opportunities to help others improve skillsets and knowledge base
Advance team goals and programmatic initiatives despite increased ambiguity
Facilitate customer invoice and purchase order creation and stakeholder communication
Ability for up to 35% travel
A day in the life
A day in the life
Pre-Event Discovery & Planning:
Collaborates cross-team to assess and approve incoming event requests with Producer(s) and Booking Team
Attends Discovery Calls and Planning Meetings with customer(s) and team, to understand the customers vision
Maintains multiple scheduling and operational calendars to ensure planning efforts
Ensures prompt, thorough, professional communication with all team members, customers, and business partners throughout all phases of the event
About the team
Event Productions(EP) is where live event professionals do their best work. We're a global team that produces high-profile corporate productions across multiple venues and locations, delivering world-class experiences every day

If you thrive on collaboration, creative problem-solving, and producing moments that matter, then you'll feel at home here.