Creative Agency Operation Manager Jobs (NOW HIRING)

Who is HelloKindred?

HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.

Our vision is to make work accessible and people's lives better. We do this by disrupting traditional employment barriers - connecting ambitious talent to flexible opportunities with trusted brands.

Anticipated Contract End Date/Length: 3-Month Contract (Potential for Extension)
Work Set Up: 100% Remote

Our client in the Professional Services industry is looking for a Creative Producer to join its Internal Creative Agency. This role serves as the bridge between creative vision and execution, partnering with Creative Directors and Executive Creative Directors to bring innovative creative programs to life. The successful candidate will ensure creative intent is preserved throughout delivery, while balancing timelines, budgets, production feasibility, and stakeholder expectations. This individual will play a key role in scaling high-quality creative work, supporting cross-functional collaboration, and driving operational excellence across multiple concurrent projects.

What you will do:

Project and Team Leadership

• Own end-to-end project scopes, timelines, budgets, and risk assessments to ensure transparency, accountability, and on-time delivery.
• Drive project scoping and readiness to ensure initiatives are clearly defined before resourcing.
• Manage team workflows, resource allocation, and staffing plans across multiple concurrent projects.
• Partner on vendor strategy by supporting the sourcing and scaling of relationships with scenic fabricators, technical partners, and experiential specialists.
• Interface with internal stakeholders to manage expectations, project scope, and overall stakeholder satisfaction.

Creative Production and Craft

• Serve as the creative production expert across brand experiences, ensuring creative intent is executed with fidelity, purpose, and strategic alignment.
• Advise concept development by evaluating feasibility, scalability, production efficiency, and execution requirements.
• Align creative ambitions with production realities and budget constraints while preserving creative quality through practical solutions.
• Support best-in-class design by enabling purpose-driven storytelling across all physical brand executions.

Cross-Functional Collaboration

• Act as the central point of coordination across creative, strategy, production, media, and client-facing teams to ensure seamless project execution.
• Facilitate stakeholder alignment across departments to ensure creative and experiential initiatives support broader campaign and business objectives.
• Identify opportunities to expand brand activation and experiential marketing across events, partnerships, and branded environments.
• Improve internal processes by evaluating and refining workflows, systems, and creative production practices to enhance operational efficiency.

• 7+ years of creative production experience.
• Demonstrated experience managing multiple complex creative projects simultaneously while maintaining exceptional attention to detail and creative quality.
• Strong understanding of the creative process with the ability to effectively collaborate with Creative Directors, designers, and creative leadership.
• Experience working within an in-house creative team or internal creative agency; agency experience is also welcomed.
• Working knowledge of creative production tools, including Adobe Workfront or similar platforms.
• Familiarity with generative AI technologies and the ability to quickly learn and incorporate AI tools into daily production workflows.
• Strong project management, budgeting, scheduling, and resource planning capabilities.
• Excellent stakeholder management, communication, and relationship-building skills across all organizational levels.
• Proven ability to thrive in fast-paced, evolving environments while effectively navigating ambiguity.
• Strong systems-thinking mindset with a passion for delivering high-quality creative outcomes.
• Experience supporting experiential marketing, brand activations, creative production, or large-scale creative campaigns is highly desirable.

All your information will be kept confidential according to EEO guidelines.

Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.

HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements.

We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted.

HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.