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Crcm Jobs in Virginia (NOW HIRING)

Back Line Collections Manager

Richmond, VA ยท On-site

$52K - $65K/yr

Certified Regulatory Compliance Manager (CRCM) designation a plus. * ISO certified (2001:2018) Additional Eligibility Requirements: * Ability to solve problems based upon researching and analyzing ...

Financial Risk Senior Consultant

Mclean, VA ยท On-site

$117K/yr

Advanced degree and/or certification (e.g., Quant MS, MBA, FRM, CFA, CRCM, CPA, PMP). * Expertise in one or more Financial Risk domains: * Credit Risk: Underwriting and portfolio credit risk across ...

CRCM certification, or ACAMS certification, or CIPP certification * Strong knowledge of Card Operations, Servicing, Systems and Platforms At this time, Capital One will not sponsor a new applicant ...

Risk Management Certifications [Certified Risk Management Assurance (CRMA), Certified Risk Management Professional (CRMP), Certified Regulatory Compliance Manager (CRCM), Certified Financial Risk ...

Professional certification such as CAMS, CFE, CRCM, or CFCS . At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum ...

Professional certification such as CAMS, CFE, CRCM, or CFCS . At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum ...

Advanced degree (JD, MBA, or MA) or Certified Regulatory Compliance Manager (CRCM) certification. * 12+ years of experience in legal, compliance, risk management, or regulatory roles. * 5+ years of ...

CRCM certification, or ACAMS certification, or CIPP certification * Strong knowledge of Card Operations, Servicing, Systems and Platforms At this time, Capital One will not sponsor a new applicant ...

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Showing results 1-20

Crcm information

See Virginia salary details

$50.6K

$90.2K

$118.5K

How much do crcm jobs pay per year?

As of Aug 4, 2026, the average yearly pay for crcm in Virginia is $90,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,300.00 and $98,600.00 per year, depending on experience, location, and employer.

What are typical challenges faced by CRCMs and how do they address them?

CRCMs regularly encounter challenges such as keeping pace with rapidly changing regulations, interpreting complex legal requirements, and ensuring timely compliance across departments. To address these, they stay updated on regulatory changes, maintain strong relationships with key stakeholders, and implement effective compliance training programs for staff. Many CRCMs also collaborate closely with risk management, audit, and legal teams to proactively identify and resolve compliance gaps. These proactive strategies help ensure organizations remain compliant, reduce operational risk, and foster a culture of accountability.

What are the key skills and qualifications needed to thrive as a CRCM?

To excel as a Certified Regulatory Compliance Manager (CRCM), you generally need in-depth knowledge of financial regulations, risk assessment, and compliance management, supported by a bachelor's degree and relevant professional experience. Familiarity with compliance management software, regulatory monitoring tools, and CRCM certification from the American Bankers Association are commonly expected. Excellent problem-solving, communication, and analytical skills help professionals effectively interpret laws and coordinate with multiple departments. These competencies are critical to ensuring organizations adhere to applicable laws, minimize risk, and avoid costly regulatory penalties.

What is a CRCM?

A CRCM (Certified Regulatory Compliance Manager) is a professional responsible for ensuring that a financial institution complies with banking laws, regulations, and industry standards. They develop and implement compliance programs, conduct risk assessments, and provide guidance on regulatory requirements. CRCMs typically work in banks, credit unions, or financial services firms, helping to minimize legal and financial risks. Earning the CRCM certification from the American Bankers Association (ABA) demonstrates expertise in compliance management.

What are the most commonly searched types of Crcm jobs in Virginia? The most popular types of Crcm jobs in Virginia are:
Infographic showing various Crcm job openings in Virginia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $90,192 per year, or $43.4 per hour.

Back Line Collections Manager

defi AUTO LLC

Richmond, VA โ€ข On-site

$52K - $65K/yr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description


About defi SOLUTIONS:

It’s an exciting time to join defi!

defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance.

Learn more at defisolutions.com and follow us on LinkedIn.


Position Purpose:

The Back Line Collections Manager will be responsible for a team that processes customer service transactions associated with the auto loan and lending business.



Position Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Own the Collections Dept from end-to-end processing
  • Enhance productivity and streamline processing to achieve at least 10% improvement year over year.
  • Take ownership of new and existing client scope of services and deliver a level of service quality that exceeds our clients’ expectations.
  • Hire and retain top talent (as measured by the defi SOLUTIONS hiring scorecard) to achieve less than 15% voluntary attrition rate. Develop and manage talent and have a production ready successor.
  • Demonstrate leadership and self-sufficiency by leading client or internal projects from inception to completion with little or no supervision.
  • Perform staff coaching a minimum of 30% of time as a priority of job function.
  • Lean Six Sigma Yellow Belt certified or is willing to achieve certification within 15 months of hire.
  • Ability to create and follow policy and procedures 100% of the time.
  • Respond to client inquiries within 24 hours.
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


Required Qualifications:

  • Bachelor’s Degree in Business Administration or related field
  • Job Related Experience: 5 - 8 years
  • Management Experience: 3 - 5 years


Preferred Qualifications:

  • Certified Regulatory Compliance Manager (CRCM) designation a plus.
  • ISO certified (2001:2018)


Additional Eligibility Requirements:

  • Ability to solve problems based upon researching and analyzing information before recommending/selecting the appropriate solution.
  • General responsibilities and objectives are assigned with considerable latitude for defining actions and setting priorities. Generally, results and outcomes are reviewed, rather than work in progress.
  • Ability to make innovations, which affect this job and suggests changes to the immediate supervisor that affect other related job.
  • Ability to compose and/or interpret internal and/or external business letter, memos, reports, may require understanding and explanation, of policies and procedures to others, both internal and external to defi SOLUTIONS.
  • Detailed understanding of state and federal debt collection regulations and statutory requirements as well as collection and skip tracing techniques.
  • Indirect automotive finance industry knowledge a plus.
  • Knowledge of repossession and bankruptcy proceedings.
  • Ability to manage time effectively and multi-task.
  • Ability to set and monitor individual goals as well as motivate employees.
  • Excellent communication, leadership, organizational and interpersonal skills.
  • Working knowledge of Microsoft Office products a plus.
  • Experience with budgeting and staff forecasting.
  • Inbound / Outbound Dialer strategy knowledge
  • Knowledge of repossession management, insurance filing and pre-paid product cancelation preferred


Travel Required:

  • Less than 10% travel


Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or protected veteran status.