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Cra Officer Jobs in Indiana (NOW HIRING)

Market Development Officer

Angola, IN · On-site

$90 - $120/hr

Market Development Officer Full Time Sales Angola, IN, US ABOUT US Join a high‑performing ... Familiarity with regulatory requirements (e.g., BSA/AML, CRA, ECOA) * Sales, business development ...

Cra Officer information

See Indiana salary details

$19.7K

$100.3K

$169.2K

How much do cra officer jobs pay per year?

As of Aug 27, 2026, the average yearly pay for cra officer in Indiana is $100,297.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,400.00 and $126,553.00 per year, depending on experience, location, and employer.

What is a CRA officer?

CRA Officers, or Community Reinvestment Act Officers, are professionals in financial institutions responsible for ensuring their organization complies with the Community Reinvestment Act (CRA). This federal law encourages banks to help meet the credit needs of the communities in which they operate, including low- and moderate-income neighborhoods. CRA Officers oversee the institution’s lending, investment, and service activities to ensure they align with regulatory requirements. They also prepare for examinations, maintain documentation, and often work closely with community organizations to foster positive relationships. Ultimately, their work helps promote fair access to financial services for all community members.

What does a CRA officer do?

A CRA officer works with financial institutions, such as banks and credit unions, to ensure that they are in compliance with the Community Reinvestment Act. As a CRA officer, you enforce all provisions of the CRA program and meet with institutions to verify their compliance. Your responsibilities include conducting a review of an institution's lending and credit policies. Other duties involve working with financial organizations to administer the CRA exam, which evaluates their CRA compliance. You meet with community, business, and government leaders to guide them toward adhering to CRA policies that help lower and middle-income community members.

What skills and qualifications are needed to thrive as a CRA officer?

To thrive as a CRA (Community Reinvestment Act) Officer, you need a strong understanding of banking regulations, lending practices, and compliance requirements, typically supported by a degree in finance, business, or a related field. Familiarity with compliance software, CRA Wiz, and data analysis tools is commonly required, and certifications like CRCM (Certified Regulatory Compliance Manager) can be advantageous. Outstanding communication, analytical thinking, and relationship-building skills help in collaborating with regulators, community organizations, and internal teams. These competencies ensure the bank meets regulatory obligations, supports community development, and maintains a positive reputation.

What common challenges do CRA officers face when ensuring regulatory compliance, and how can applicants prepare to address them?

CRA Officers often encounter challenges such as interpreting complex regulations, staying updated with changing compliance requirements, and ensuring consistent documentation across branches or departments. To address these, applicants should develop strong analytical skills, attention to detail, and effective communication abilities for training and collaborating with staff. Familiarity with regulatory updates and a proactive approach to risk assessment will help candidates excel in this role and demonstrate readiness to potential employers.

What is the difference between Cra Officer vs Credit Analyst?

CriteriaCra OfficerCredit Analyst
Required CredentialsTypically a bachelor's degree in finance, economics, or related fieldUsually a bachelor's degree in finance, accounting, or economics
Work EnvironmentFinancial institutions, government agencies, or development banksBanks, lending institutions, or credit agencies
Employer & Industry UsageUsed in public and private sectors for loan assessments and complianceCommonly employed in banking and lending for risk evaluation

Both Cra Officers and Credit Analysts require similar educational backgrounds and work in financial environments. While Cra Officers often focus on compliance, development projects, or government-related financial activities, Credit Analysts primarily assess creditworthiness for lending decisions. Understanding these differences helps job seekers target the right roles in the financial industry.

Is it hard to get a CRA Officer position?

Securing a CRA Officer position can be competitive, often requiring relevant experience in regulatory compliance, auditing, or finance, along with a bachelor's degree. Strong attention to detail, knowledge of industry regulations, and relevant certifications can improve chances of employment in this role.

What are popular job titles related to Cra Officer jobs in Indiana?

For Cra Officer jobs in Indiana, the most frequently searched job titles are:

Infographic showing various Cra Officer job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $100,297 per year, or $48.2 per hour.

Assistant Loan Officer, Affordable Housing

Carmel, IN

Merchants Bank of Indiana
Commercial Banking • 201 - 500 employees

$35K - $48K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago


Job description

Description



The Assistant Loan Officer, Affordable Housing, specializing in Community Reinvestment Act (CRA) lending, supports the growth of responsible homeownership by originating residential mortgage loans within targeted communities. This role focuses on business development, sales performance, community engagement, and delivering exceptional customer service while ensuring regulatory compliance and accurate documentation throughout the loan process. 


A key component of this role is hands-on learning through mentorship, working closely with an experienced Affordable Loan Originator to develop product knowledge, sales skills, and community engagement expertise.


After one year, our Assistant Loan Officer, Affordable Housing will be able to do the following confidently and independently...


Learning & Mentorship Development

  • Participate in a structured mentorship program with a senior Affordable Loan Originator
  • Shadow experienced originators during client meetings, community events, and sales presentations
  • Receive ongoing coaching in CRA lending strategies, community outreach, and consultative sales techniques
  • Gradually assume increased responsibility in loan origination as skills and knowledge develop
  • Engage in continuous learning related to affordable housing programs, CRA compliance, and mortgage products

 Documentation & Compliance

  • Accurately collect, review, and submit borrower documentation in accordance with underwriting guidelines
  • Ensure compliance with all federal, state, and company policies, including CRA, Fair Lending, and regulatory requirements
  • Maintain complete and accurate loan files within internal systems
  • Assist in resolving documentation issues and clearing conditions in a timely manner
  • Coordinate with Loan Originator, Underwriting, Processing, and Closing to ensure exceptional customer experience.

Customer Service

  • Provide responsive, high-quality customer service throughout the loan lifecycle
  • Address client questions and concerns promptly and professionally
  • Coordinate closely with processing, underwriting, and closing teams to ensure a smooth transaction
  • Maintain transparency and keep clients informed on loan status and next step
  • Monitor application status and follow up with clients as needed.

Client Engagement

  • Serve as a trusted advisor by guiding clients through the mortgage process from application to closing
  • Educate borrowers on available loan programs, including CRA, first-time homebuyer, and down payment assistance options
  • Build long-term relationships through consistent communication and follow-up
  • Ensure a personalized and positive experience
  • Assist clients in completing applications and signing documents

Business Development

  • Develop and maintain relationships with community organizations, real estate professionals, builders, and local stakeholders to generate CRA-eligible loan opportunities
  • Identify and engage prospective borrowers within low- to moderate-income (LMI) communities
  • Participate in outreach events, financial literacy workshops, homebuyer workshops, and housing seminars to promote homeownership
  • Support market growth strategies aligned with CRA goals and company objectives
  • Originate residential mortgage loans by presenting appropriate loan options based on client financial needs
  • Maintain a consistent pipeline of active prospects and referral sources


Requirements



What we are looking for...

  • Bachelor's degree in finance, business, or related field preferred (or equivalent combination of education and experience)
  • 1-2 years of experience in mortgage lending, sales, or financial services preferred
  • Knowledge of CRA lending, affordable housing programs, or community development is a plus
  • Strong interpersonal, communication, and sales skills
  • Ability to build relationships within diverse communities
  • Detail-oriented with strong organizational and time management abilities
  • Proficiency in mortgage loan systems and Microsoft Office (Encompass or similar LOS preferred)
  • Active NMLS license or ability to obtain required

Work Environment...

  • Combination of office and field-based work
  • Frequent attendance at community events and partner meetings, which may include evenings and weekends.
  • Collaborative, team-oriented setting with direct mentorship support

Our Benefits: Health, Vision, Dental, 401K, ESOP, 100% Tuition Assistance, 4 weeks paid time off, plus a few more 


About Merchants


Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana.


Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (2016-2022). For more information read the entire article here.