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Cpc Processor Customer Support Jobs in Chicago, IL

Loopy Cases

Customer Support Lead

Griffith, IN · On-site

$24/hr

Support the implementation of new processes and operational improvements. * Collaborate with the Customer Support Manager and Director to help the department succeed. * Take on additional projects ...

Loopy Cases

Customer Support Lead

Griffith, IN · On-site

$24/hr

Support the implementation of new processes and operational improvements. * Collaborate with the Customer Support Manager and Director to help the department succeed. * Take on additional projects ...

Wheels, Inc.

Customer Support Specialist

Schaumburg, IL

$17.75 - $23.75/hr

As a Customer Support Specialist, you'll be an essential part of that mission, ensuring every ... Process and complete tasks including license and title requests, vehicle transportation, vehicle ...

Loopy Cases

Customer Support Lead

Griffith, IN

$24/hr

Support the implementation of new processes and operational improvements. * Collaborate with the Customer Support Manager and Director to help the department succeed. * Take on additional projects ...

Loopy Cases

Customer Support Lead

Griffith, IN · On-site

$24/hr

Support the implementation of new processes and operational improvements. * Collaborate with the Customer Support Manager and Director to help the department succeed. * Take on additional projects ...

Fin

Manager, Customer Support

Chicago, IL · On-site

$109K - $130K/yr

... always-on customer support across the customer journey - from service, to sales, to ecommerce. ... Process - Develop and improve our processes and policies to drive simplicity and results Fin is a ...

HSG Tech Inc.

Technical Customer Support Lead

Addison, IL · On-site

$98K - $108K/yr

Working closely with the Service Manager, Field Service Engineers, Products, Parts, and Sales, this position supports the continuous improvement of customer support processes, documentation, and ...

Transunion

Customer Support Operations

Chicago, IL

$18.22 - $26.44/hr

Monitor number pooling processes, identify irregularities, and review daily reports to ensure accuracy. * Communicate with providers and customers to support smooth number porting while ensuring ...

TransUnion

Customer Support Operations

Chicago, IL · On-site

Monitor number pooling processes, identify irregularities, and review daily reports to ensure accuracy. * Communicate with providers and customers to support smooth number porting while ensuring ...

TransUnion

Customer Support Operations

Chicago, IL

$18.22 - $26.44/hr

Monitor number pooling processes, identify irregularities, and review daily reports to ensure accuracy. * Communicate with providers and customers to support smooth number porting while ensuring ...

Rippling

Customer Support Specialist, Tax

Chicago, IL · On-site +1

$18.50 - $25/hr

Troubleshoot and resolve payroll tax-related issues and guide customers through payroll processing ... Analyze customer support interactions to identify trends, pain points, and opportunities to improve ...

Fin

Manager, Customer Support

Chicago, IL · Hybrid

$109K - $130K/yr

... in AI for customer service. This is a unique opportunity to lead a support team at a support ... Process - Develop and improve our processes and policies to drive simplicity and results Fin is a ...

Fictiv

Customer Support Engineer

Schaumburg, IL · On-site

The Customer Support Engineer promotes sales of Misumi products through various support channels ... processes and equipment • Working knowledge of 3D CAD, Microsoft Office (Excel, Access, Word ...

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Showing results 21-40

All JobsCpc Processor Customer Support JobsCpc Processor Customer Support Jobs in Chicago, IL

Cpc Processor Customer Support information

See Chicago, IL salary details

$10

$18

$26

How much do cpc processor customer support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for cpc processor customer support in Chicago, IL is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.82 per hour, depending on experience, location, and employer.

What is a CPC Processor Customer Support?

A CPC Processor Customer Support is a professional responsible for assisting customers with issues related to CPC (Cost Per Click) payment processing, usually within online advertising platforms or financial services. They handle inquiries, troubleshoot payment discrepancies, guide users through transaction processes, and ensure smooth customer experiences. This role often requires knowledge of digital advertising, payment systems, and strong communication skills to resolve customer concerns efficiently.

What are the main challenges faced by CPC Processor Customer Support professionals, and how can they be managed?

CPC Processor Customer Support professionals often encounter challenges such as managing high call volumes, addressing complex payment processing issues, and balancing accuracy with efficiency. These roles require strong problem-solving skills and the ability to remain calm under pressure, especially when assisting clients with urgent or sensitive financial matters. Successfully managing these challenges involves staying organized, continuously updating one's knowledge of payment processing systems, and leveraging team resources for support and collaboration. Regular training and open communication within the team also help in overcoming obstacles and improving customer satisfaction.

What are the key skills and qualifications needed to thrive as a CPC Processor Customer Support?

To thrive as a CPC Processor Customer Support, you need a solid understanding of payment processing, customer service principles, and data entry, often supported by a high school diploma or equivalent. Familiarity with payment processing software, CRM systems, and basic office applications is typically required. Strong communication, problem-solving, and attention to detail help build rapport with customers and resolve issues efficiently. These skills are crucial to ensure accurate transaction handling, customer satisfaction, and seamless support operations.

What is the difference between Cpc Processor Customer Support vs Cpc Processor Customer Support?

AspectCpc Processor Customer SupportCpc Processor Customer Support
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; familiarity with processing systems
Work EnvironmentOffice setting, customer service environmentOffice environment, processing and support tasks
Industry UsageFinancial services, payment processingFinancial services, payment processing
Common Search/ComparisonCustomer support roles in payment processingProcessing roles in payment systems

In summary, Cpc Processor Customer Support and Cpc Processor Customer Support are often used interchangeably, but the focus is on customer service within payment processing. Both roles require similar credentials and work environments, primarily supporting clients and processing transactions in the financial industry.

What are popular job titles related to Cpc Processor Customer Support jobs in Chicago, IL? For Cpc Processor Customer Support jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Cpc Processor Customer Support jobs in Chicago, IL look for? The top searched job categories for Cpc Processor Customer Support jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Cpc Processor Customer Support jobs? Cities near Chicago, IL with the most Cpc Processor Customer Support job openings:
Cpc Processor Customer Support jobs near you

Customer Support Lead

Loopy Cases

Griffith, IN • On-site

$24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Location: Griffith, IN (On-site)

Starting Pay: $24/hour

Loopy Cases is a family-founded, direct-to-consumer eCommerce phone accessory brand built on creating products people love and experiences they remember. As we continue to grow, we're looking for a Customer Support Lead to coach our support team to ensure every customer interaction reflects the care and quality our brand was built on.

As our Customer Support Lead, you'll be responsible for the day-to-day leadership of a team of Customer Support Representatives, ensuring customers receive timely, high-quality support while helping your team grow professionally. You'll serve as the first line of leadership for the department, balancing people leadership, ticket management, coaching, and operational execution.

This role is ideal for someone who enjoys developing others, solving complex customer issues, and creating an environment where accountability, collaboration, and continuous improvement are part of everyday work.

What You'll Do

  • Lead, coach, and support a team of Customer Support Representatives through regular one-on-ones and ongoing feedback.
  • Monitor ticket queues and team performance to ensure customer inquiries are handled efficiently and within department response goals.
  • Resolve escalated customer issues with professionalism, empathy, and sound judgment.
  • Conduct performance evaluations and partner with management on coaching and disciplinary processes when needed.
  • Assist with training and onboarding in the absence of the department trainer.
  • Support the implementation of new processes and operational improvements.
  • Collaborate with the Customer Support Manager and Director to help the department succeed.
  • Take on additional projects and responsibilities as needed.

What You'll Bring

  • 2+ years of experience leading or supervising a team and 3+ years of customer support experience, preferably in an eCommerce environment.
  • Strong written and verbal communication skills.
  • Excellent customer service and de-escalation abilities.
  • Proven leadership, coaching, and people management skills.
  • Strong attention to detail and problem-solving abilities.
  • Experience with Google Workspace and customer support platforms such as Shopify, Gorgias, ShipStation, AfterShip Returns, and Agorapulse (or similar).
  • A willingness to learn, accept feedback, and continuously improve.
  • Full-time on-site availability (40 hours per week).

Why You'll Love It Here

  • End-of-year performance-based bonus
  • 401(k) option with a dollar-for-dollar match of up to 4% of yearly earnings, fully vested immediately
  • 12 days PTO
  • Optional health, dental, and vision insurance
  • Bicycle Benefit, 50% paid by Loopy with the purchase of a helmet up to $750 once per year
  • Wellness Benefit, 50% paid by Loopy on all sports and wellness equipment up to $200 once per year

Ready to Apply?

If you're excited about leading people, solving problems, and creating exceptional customer experiences, we'd love to hear from you. Apply today and help us continue delivering the outstanding support our customers have come to expect!

Apply