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Cpc Processor Customer Support Jobs in Bolingbrook, IL

Orbus

RETURNS CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL · On-site

$18 - $20/hr

Process credits, replacements, rebills and shipping reroutes with a goal of same-day resolution ... Customers feel supported and confident that Orbus is committed to resolving issues quickly and ...

Orbus Visual Communications

Be Seen First

RETURNS CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL · On-site

$22/hr

Process credits, replacements, rebills and shipping reroutes with a goal of same-day resolution ... Customers feel supported and confident that Orbus is committed to resolving issues quickly and ...

OSI Group

FSQA Customer Support Manager

Aurora, IL

$97K/yr

The Manager-FSQA Customer Support role will serve as a resource to key customers by supporting North America Zone FSQA Directors, processing plants and other OSI functions by working directly with ...

OSI Group

FSQA Customer Support Manager

Aurora, IL · On-site

$46.94 - $70.42/hr

The Manager-FSQA Customer Support role will serve as a resource to key customers by supporting North America Zone FSQA Directors, processing plants and other OSI functions by working directly with ...

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All JobsCpc Processor Customer Support JobsCpc Processor Customer Support Jobs in Bolingbrook, IL

Cpc Processor Customer Support information

See Bolingbrook, IL salary details

$9

$18

$25

How much do cpc processor customer support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for cpc processor customer support in Bolingbrook, IL is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.95 per hour, depending on experience, location, and employer.

What is a CPC Processor Customer Support?

A CPC Processor Customer Support is a professional responsible for assisting customers with issues related to CPC (Cost Per Click) payment processing, usually within online advertising platforms or financial services. They handle inquiries, troubleshoot payment discrepancies, guide users through transaction processes, and ensure smooth customer experiences. This role often requires knowledge of digital advertising, payment systems, and strong communication skills to resolve customer concerns efficiently.

What are the key skills and qualifications needed to thrive as a CPC Processor Customer Support?

To thrive as a CPC Processor Customer Support, you need a solid understanding of payment processing, customer service principles, and data entry, often supported by a high school diploma or equivalent. Familiarity with payment processing software, CRM systems, and basic office applications is typically required. Strong communication, problem-solving, and attention to detail help build rapport with customers and resolve issues efficiently. These skills are crucial to ensure accurate transaction handling, customer satisfaction, and seamless support operations.

What are the main challenges faced by CPC Processor Customer Support professionals, and how can they be managed?

CPC Processor Customer Support professionals often encounter challenges such as managing high call volumes, addressing complex payment processing issues, and balancing accuracy with efficiency. These roles require strong problem-solving skills and the ability to remain calm under pressure, especially when assisting clients with urgent or sensitive financial matters. Successfully managing these challenges involves staying organized, continuously updating one's knowledge of payment processing systems, and leveraging team resources for support and collaboration. Regular training and open communication within the team also help in overcoming obstacles and improving customer satisfaction.

What is the difference between Cpc Processor Customer Support vs Cpc Processor Customer Support?

AspectCpc Processor Customer SupportCpc Processor Customer Support
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; familiarity with processing systems
Work EnvironmentOffice setting, customer service environmentOffice environment, processing and support tasks
Industry UsageFinancial services, payment processingFinancial services, payment processing
Common Search/ComparisonCustomer support roles in payment processingProcessing roles in payment systems

In summary, Cpc Processor Customer Support and Cpc Processor Customer Support are often used interchangeably, but the focus is on customer service within payment processing. Both roles require similar credentials and work environments, primarily supporting clients and processing transactions in the financial industry.

What are popular job titles related to Cpc Processor Customer Support jobs in Bolingbrook, IL?

For Cpc Processor Customer Support jobs in Bolingbrook, IL, the most frequently searched job titles are:

What job categories do people searching Cpc Processor Customer Support jobs in Bolingbrook, IL look for?

The top searched job categories for Cpc Processor Customer Support jobs in Bolingbrook, IL are:

What cities near Bolingbrook, IL are hiring for Cpc Processor Customer Support jobs?

Cities near Bolingbrook, IL with the most Cpc Processor Customer Support job openings:

Cpc Processor Customer Support jobs near you
Infographic showing various Cpc Processor Customer Support job openings in Bolingbrook, IL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $37,663 per year, or $18.1 per hour.

RETURNS CUSTOMER SUPPORT ASSOCIATE

Orbus

Woodridge, IL • On-site

$18 - $20/hr

Other

Medical, Dental, Vision, PTO

Re-posted 21 days ago

Job description

Help Us Deliver the "Wow" Factor
At Orbus, our customer promise is simple: "You'll love doing business with us." As a Customer Support Associate, you are an ambassador of the company. This is not just a data-entry job- it is a dynamic, fast-paced role where your problem-solving skills directly impact our success and keep our clients smiling.
If you love multitasking, thrive in a vibrant team environment, and get a thrill from turning a challenging situation into a customer win, you will fit right in.
Why You'll Love this Role
  • Direct Impact: You own the customer solution from start to finish, giving you autonomy to make things right.
  • Skill Development: Gain mastery over industry-leading CRM, data and Communication tools.
  • Collaborative Culture: Work hand-in-hand with manufacturing, sales and logistics teams in supportive environment.
  • Clear Goals: Know exactly what success looks like with performance metrics and supportive leadership.
What You Will Do Day-to Day
Be the Ultimate Problem Solver
  • Turn Challenges into Wins: Manage customer return cases from initial contact to final resolution, turning everyday issues into seamless, positive experiences.
  • Own the Solution: Process credits, replacements, rebills and shipping reroutes with a goal of same-day resolution.
  • Keep People Connected: Keep Customers in the loop with clear, proactive updates via phone and email so they always feel supported.
Delivering a Premium Experience
  • Connect Authentically: Act as the primary point of contact through phone and email with an energetic focus on live telephone interactions.
  • Educate & Grow: Introduce customers to exciting new promotions, product updates, or alternatives that enhance their business.
  • Keep Us Moving: Partner with internal production teams to ensure replacement orders are clear, manufactured and shipped on time.
Who You Are
  • A Master Multitasker: You naturally prioritize tasks in a fast- moving environment without losing your attention to detail.
  • An Active Learner: You enjoy learning new Software and Tools as well as the Orbus product line and manufacturing capability. You also enjoy asking questions and continuously growing your own skill set.
  • Reliable and Punctual: You take pride in being there for your team and customers, managing your schedule accurately, completing daily tasks efficiently.
  • A Team Player: You bring a solutions-oriented, positive attitude to every phone call and internal meetings.
What It Takes to Succeed
  • High Efficiency: Ability to hit an 80% or higher call-answer rate and maintain a high level of accuracy, (error rate of 0.25% or better).
  • Communication Skills: Excellent verbal and written skills with a professional, empathetic tone.
  • Availability: Ready to start fresh at your scheduled time and open to occasional seasonal overtime to support our peak business periods.
Position Goal: Customers feel supported and confident that Orbus is committed to resolving issues quickly and fairly.
Benefits and Perks
We care about your well-being, your professional growth and your life outside of work. At Orbus, we offer a comprehensive benefits package design to support you and your family.
  • Health and Wellness: Comprehensive medical, dental, and vision plans to keep you and your family healthy.
  • Financial security: $18.00-$20.00 per hour depending on experience with room for growth based on performance.
  • Paid Time Off: Generous PTO package including paid company holidays to help you relax and recharge.
  • Work-Life Balance, predictable schedules with standard daytime shifts so that you can plan your life with confidence.

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