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Cp Management Jobs (NOW HIRING)

CP Unlimited

Habilitation Assistant

Queens, NY · On-site

$19 - $21.75/hr

CP Unlimited is a broad based multi-service organization providing services and programs for people ... The Habilitation Assistant will notify management and/or nurse of any medical concerns of the ...

CP Engineers

Water Resources Project Manager

Sparta, NJ · On-site

$120K - $160K/yr

... CP Engineers delivers innovative solutions in site/civil, water/wastewater, municipal, MEP, environmental engineering and construction management and administration services. Our work directly ...

CP Unlimited

Habilitation Specialist

Queens, NY · On-site

CP Unlimited is currently seeking several Habilitation Specialists to join our team of ... The Habilitation Specialist will notify management and/or nurse of any medical concerns of the ...

CP Engineers

Water Resources Project Manager

Sparta, NJ · On-site

$120K - $160K/yr

... CP Engineers delivers innovative solutions in site/civil, water/wastewater, municipal, MEP, environmental engineering and construction management and administration services. Our work directly ...

CP Engineers

Water Resources Project Manager

Parsippany, NJ · On-site +1

$120K - $160K/yr

... CP Engineers delivers innovative solutions in site/civil, water/wastewater, municipal, MEP, environmental engineering and construction management and administration services. Our work directly ...

CP Engineers

Construction Inspector

Parsippany, NJ · On-site

$28 - $35/hr

With over forty years of experience, CP Engineers delivers innovative solutions in site/civil, water/wastewater, municipal, MEP, environmental engineering and construction management and ...

CP Engineers

Construction Inspector

Parsippany, NJ · On-site

$28 - $35/hr

With over forty years of experience, CP Engineers delivers innovative solutions in site/civil, water/wastewater, municipal, MEP, environmental engineering and construction management and ...

CP Engineers

Construction Inspector

Parsippany, NJ · On-site

$28 - $35/hr

With over forty years of experience, CP Engineers delivers innovative solutions in site/civil, water/wastewater, municipal, MEP, environmental engineering and construction management and ...

CP Engineers

Water Resources Project Manager

Sparta, NJ · On-site +1

$120K - $160K/yr

... CP Engineers delivers innovative solutions in site/civil, water/wastewater, municipal, MEP, environmental engineering and construction management and administration services. Our work directly ...

CP Unlimited

Habilitation Specialist

Queens, NY · On-site

CP Unlimited is currently seeking several Habilitation Specialists to join our team of ... The Habilitation Specialist will notify management and/or nurse of any medical concerns of the ...

CP Group

Property Administrator

Fort Lauderdale, FL

$19 - $25.50/hr

About Us CP Group, a vertically integrated commercial real estate and management firm, has been a leading owner-operator and developer of commercial real estate throughout the Sunbelt since 1986.

CP Group

Property Administrator

Fort Lauderdale, FL · On-site

$19 - $25.50/hr

About Us CP Group, a vertically integrated commercial real estate and management firm, has been a leading owner-operator and developer of commercial real estate throughout the Sunbelt since 1986.

CP Unlimited

Residential Coordinator

Manhattan, NY · On-site

CP Unlimited is one of New York City's largest and most comprehensive community service ... We pride ourselves on our personable individualized care, which includes health care management ...

CP Unlimited

Nurse Case Manager

Manhattan, NY · On-site

Constructive Partnerships Unlimited (CP Unlimited) was formerly known as Cerebral Palsy ... Nurse Case Manager * Coordinate the delivery of health care services for adults with disabilities ...

CP Unlimited

Nurse Case Manager

Manhattan, NY · On-site

Constructive Partnerships Unlimited (CP Unlimited) was formerly known as Cerebral Palsy ... Nurse Case Manager * Coordinate the delivery of health care services for adults with disabilities ...

CP Unlimited

Nurse Case Manager

Manhattan, NY · On-site

Constructive Partnerships Unlimited (CP Unlimited) was formerly known as Cerebral Palsy ... Nurse Case Manager * Coordinate the delivery of health care services for adults with disabilities ...

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As of Sep 11, 2026, the average yearly pay for cp management in the United States is $48,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $48,500.00 per year, depending on experience, location, and employer.

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Manager, IT Applications - CP LIS Implementation & Support

Dallas, TX • On-site

Sonic Healthcare USA
Health Care and Social Assistance • 10K+ employees
Learn more about Sonic Healthcare USAexternal

Full-time

Re-posted 23 days ago

Sonic Healthcare USA rating

6.6

Company rating: 6.6 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Job Functions, Duties, Responsibilities and Position Qualifications:
We're not just a workplace - we're a Great Place to Work certified employer!
Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
Position Summary
The Manager, IT Applications - CP LIS Implementation & Support is responsible for leading LIS implementation delivery and ongoing application support across Clinical Pathology (CP) workflows at Sonic Healthcare USA (SHUSA). This role owns the operating model for both Application Support (L1/L2) and Implementation (L3/L4) teams, ensuring production stability, successful deployments, go-live readiness, command center coordination, hypercare execution, and transition to steady-state support. The Manager is accountable for CP production support, high-volume throughput, instrument-connected workflow stability, turnaround time performance, and user adoption, while coordinating closely with LIS Configuration & Build, Integration, Infrastructure, Middleware, Billing, QA/Compliance, Operations, Medical Leadership, and vendor partners. This role ensures supported LIS solutions are reliable, scalable, compliant, and aligned to enterprise standards, operational priorities, and regulatory expectations.
Key Responsibilities
  • Lead implementation delivery and production support operations for CP LIS applications and workflows.
  • Oversee Application Support (L1/L2) and Implementation (L3/L4) teams, including workload prioritization, resource planning, support coverage, and service performance.
  • Own end-to-end implementation execution, including project planning, workflow readiness, testing coordination, validation support, cutover planning, go-live command center operations, hypercare, and transition to steady-state support.
  • Ensure Level 1 and Level 2 support processes provide timely ticket intake, triage, user communication, incident management, routine issue resolution, and escalation readiness.
  • Coordinate Level 3 and Level 4 escalation pathways with Implementation analysts, LIS Configuration & Build, Integration, Infrastructure, Middleware, vendors, and other technical teams.
  • Partner with LIS Configuration & Build teams to coordinate required configuration components, including rules, test catalogs, provider/clinic setup, workflow configuration, validation evidence, and release readiness.
  • Ensure LIS solutions align to CP workflows including specimen processing, chemistry, hematology, coagulation, urinalysis, microbiology, molecular/CP workflows, send-outs/reference testing, instrument-connected workflows, middleware, autoverification, and result routing.
  • Coordinate integration and dependency management across laboratory instruments, middleware, automation lines, EMR/result delivery platforms, billing systems, and downstream reporting tools.
  • Monitor operational performance, issue trends, root cause findings, defect patterns, support backlog, go-live readiness risks, and stabilization outcomes.
  • Drive continuous improvement in support processes, implementation methodology, documentation quality, escalation models, and knowledge management.
  • Collaborate with Operations, QA/Compliance, Billing/RCM, IT Infrastructure, Integration, vendors, and enterprise leadership to resolve issues and ensure successful delivery.
  • Ensure compliance with CLIA, CAP, HIPAA, 21 CFR Part 11, internal change control, validation, release management, and documentation expectations.
  • Provide leadership, coaching, performance management, role clarity, capacity planning, and professional development for team members.
  • Communicate status, risks, dependencies, decisions, and operational impacts to IT Laboratory Operations leadership and cross-functional stakeholders.

Qualifications
  • 6-10+ years of experience in LIS systems, healthcare IT, clinical applications, or laboratory operations technology.
  • 2-5+ years of leadership, team management, supervisory, or major workstream leadership experience.
  • Strong understanding of Clinical Pathology (CP) LIS workflows, including specimen processing, chemistry, hematology, coagulation, urinalysis, microbiology, instrument interfaces, middleware, autoverification, and result routing.
  • Experience leading or supporting medium to large-scale implementations, upgrades, go-live events, command center operations, hypercare, production support, and stabilization activities.
  • Working knowledge of application support models, incident management, problem management, issue escalation, testing, validation, and transition-to-support processes.
  • Knowledge of regulatory and compliance requirements in healthcare or laboratory environments, including CLIA, CAP, HIPAA, 21 CFR Part 11, and validation/documentation expectations.
  • Ability to coordinate across technical, operational, vendor, compliance, billing, and leadership stakeholders.
  • Strong communication, prioritization, coaching, analytical thinking, troubleshooting, decision-making, and operational leadership skills.

Core Competencies
  • Execution Leadership
  • Application Support Excellence
  • Implementation Delivery
  • Operational Stability
  • CP Workflow Alignment
  • Incident and Escalation Management
  • Go-Live and Hypercare Leadership
  • Regulatory Compliance
  • Cross-Functional Collaboration
  • Team Leadership and Development

KPIs and Success Metrics
  • Successful implementation delivery on time and within agreed scope.
  • Go-live readiness, command center effectiveness, hypercare stabilization, and transition-to-support outcomes.
  • Application uptime, support responsiveness, incident resolution performance, and backlog management.
  • Reduction in production defects, repeat issues, avoidable escalations, and post-release instability.
  • Improved turnaround time (TAT), workflow stability, user satisfaction, and adoption.
  • Quality and completeness of validation evidence, support documentation, issue logs, change records, and knowledge transfer materials.
  • Successful audit, compliance, and release readiness outcomes.
  • Team performance, engagement, development, and workload balance.

Role Impact
This role is critical to maintaining operational continuity and enabling successful transformation of SHUSA's CP LIS environment. By leading both implementation delivery and application support operations, the Manager helps ensure reliable deployments, effective user support, reduced operational disruption, improved turnaround time, stronger compliance readiness, and sustained laboratory performance. This role also provides the leadership structure needed to separate day-to-day support from advanced implementation work while maintaining clear escalation paths and accountability across the LIS operating model.
Classification Note
This job description is intended to describe the general scope, level, and nature of work performed by individuals in this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Responsibilities may be adjusted to meet organizational needs.
Scheduled Weekly Hours:
40
Work Shift:
Job Category:
Information Technology
Company:
Sonic Healthcare USA, Inc
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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About Sonic Healthcare USA

Sourced by ZipRecruiter

Sonic Healthcare USA, based in Austin, TX, operates in the healthcare industry and provides a wide range of laboratory and diagnostic services. As a part of international medical diagnostics company Sonic Healthcare Limited, it was established with a vision to provide superior medical testing, undertaken by highly qualified staff using the most advanced medical technology. Sonic Healthcare’s consistent growth and achievements owe to their longstanding commitment to quality, integrity, and professionalism. Their services serve a crucial role in healthcare, contributing to patient care by providing precise and timely medical diagnosis.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Austin, TX, US

Year founded

2007

Social media

Twitter

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