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$6

$14

How much do cox communication jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for cox communication in Florida is $14.25, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $13.65 per hour, depending on experience, location, and employer.

What are the most common challenges faced by employees working in customer service roles at Cox Communications, and how are they supported in overcoming them?

Employees in customer service roles at Cox Communications often encounter challenges such as managing high call volumes, resolving complex customer issues, and adapting to frequent technology changes. To support their teams, Cox provides comprehensive training programs, ongoing mentorship, and access to knowledge bases. Team members are encouraged to collaborate and share best practices, and supervisors are readily available to assist with escalations. This supportive environment helps employees develop their problem-solving skills and deliver a high level of customer service.

What are Cox Communication jobs?

Cox Communication jobs are roles offered by Cox Communications, a major telecommunications company in the United States. These positions span various fields, including customer service, sales, technical support, engineering, marketing, and IT. Employees work to provide digital cable television, telecommunications, and home automation services to residential and business customers. Cox Communication jobs often come with benefits, training programs, and opportunities for career advancement. Working at Cox means being part of a team focused on innovation and customer satisfaction.

What is the difference between Cox Communication vs Cable Technician?

AspectCox CommunicationCable Technician
Primary RoleProvides internet, TV, and phone services to customers, including sales, support, and installationInstalls, maintains, and repairs cable TV and internet services at customer locations
Required CredentialsHigh school diploma; technical certifications often preferredHigh school diploma; technical training or certifications often required
Work EnvironmentOffice-based with fieldwork; customer service focusPrimarily fieldwork; on-site installations and repairs
Employer & IndustryTelecommunications provider, cable and internet servicesTelecommunications and cable service providers

While both roles operate within the telecommunications industry, Cox Communication focuses on providing a range of services including sales, support, and customer service, whereas a Cable Technician primarily handles the installation and maintenance of cable and internet services at customer locations. Understanding these differences can help job seekers identify the right career path within the industry.

What are the key skills and qualifications needed to thrive as a Cox Communications customer service representative, and why are they important?

To thrive as a Cox Communications Customer Service Representative, you need strong communication skills, a high school diploma or equivalent, and experience in customer-facing roles. Familiarity with CRM software, call center systems, and basic troubleshooting tools is typically required. Patience, problem-solving ability, and a positive attitude set top performers apart in managing customer interactions. These skills ensure efficient issue resolution, high customer satisfaction, and support the company's reputation for quality service.
What are popular job titles related to Cox Communication jobs in Florida? For Cox Communication jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Cox Communication jobs in Florida look for? The top searched job categories for Cox Communication jobs in Florida are:
What cities in Florida are hiring for Cox Communication jobs? Cities in Florida with the most Cox Communication job openings:
Cox Communication jobs near you
Infographic showing various Cox Communication job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $29,642 per year, or $14.3 per hour.

Advertising Account Executive (Cox Media)

Cox Communications, Inc.

Pensacola, FL • On-site

$29K - $43K/mo

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Cox Communications rating

8.3

Company rating: 8.3 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

18th of 97 rated telecommunications companies

Job description

Company

Cox Communications, Inc.

Job Family Group

Sales

Job Profile

Media Consultant I - CCI

Management Level

Individual Contributor

Flexible Work Option 

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 15% of the time

Work Shift

Day

Compensation

Compensation includes a base salary in the range of $29,300.00 - $43,900.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $-29,300.00 - $-43,900.00.

Job Description

This is a hybrid role, requiring a mix of in-office and remote work, with at least 3+ days per week in the Pensacola office.

Cox Media,the advertising sales arm of Cox Communications, delivers strategic multichannel solutions that help businesses and agencies connect with the rightaudience-at the right time, on the rightplatforms.

Are you a driven, strategic sales professional with an entrepreneurial spirit and a passion for helping businesses grow? At Cox Media,we'renot just selling ads-we'redelivering powerful digital and TV marketing solutions that drivereal businessimpact. If you thrive on turning strategy into results and are motivated by performance-driven outcomes (and the rewards that come with them),Thisis your moment.

Why Join Us

  • Compensation you can count on: Enjoy acompetitive base salarypaired with top-tier bonus and incentive plans-including uncapped monthly commissions

  • To help you succeed, we provide new hires with a6-month non-recoverable guaranteegiving you the confidence to focus on building your pipeline and hitting your goals.

  • A true in-person team environment, with 3 days of real-life collaboration in the office.

  • Recognition & rewards: Incentive trips, celebrations, and ongoing recognition for sales achievement.

  • Work-life balance: Flexible time-off policies and accommodating schedules.

  • Comprehensive benefits: Inclusive healthcare options, parental leave, fertility coverage, 401(k) with company match, adoptionassistance, and more.

  • Explore our full benefits packageCheck out all our benefits.

WhatYou'llDo

We'rea high-performing, collaborative team that thrives on turning strategy into results.On any given day,you'llcollaborate with your team to strategize,growand manage your book of business, build lasting client partnerships, and prospect new opportunities-whether in the office or out in the field.

  • You'llbe at the forefront of driving revenue growth byidentifyingand securing new business opportunities.You'llalso partner with existing clients tooptimizetheir digital advertising strategies and amplify the impact of Cox Media's media solutions.

  • Cultivate new business opportunities while deepening relationships with existing clients through proactive outreach and upselling to drive incremental revenue.

  • Sell a mix of customized advertising solutions tailored to client goals across Cox Media's multichannel portfolio, including TV, digital video, streaming, display, social media, and paid search.

  • Collaborate on budgeting and forecasting processes to support strategic planning and sustained revenue growth.

  • Champion Cox Media's advertising solutions by educating clients on how data-driven strategies can elevate their brand and deliver measurable outcomes.

  • Serve as a trusted advisor, guiding clients inleveragingdigital and cross-platform campaigns to build brand awareness, generate qualified leads, and achieve business goals.

  • Create and deliver compelling presentations and proposals that clearlyshowcasethe value and impact of Cox Media's advertising solutions.

  • You'lldevelop and build anexpansivebook of business, combining strategic prospecting-including cold calling, door-to-door outreach, and lead generation-with consultative account management to deliver results.

  • Collaborate with internal teams-including creative, research, anddigital,to deliver seamless campaign execution,optimizeperformance, and ensure client satisfaction.

  • Maintainaccuraterecords of sales activities and client communications in CRM systems.

  • Represent Cox Media with energy and excellence-whetheryou'rein the office managingaccounts,oroutin thefieldprospecting.

  • Stay informed on industry trends, market conditions, competitor activities and represent Cox Media in the local community to generate leads.

What You Bring

Skills and Requirements:

Minimum Qualifications

  • Bachelor's degree and 2 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; OR In lieu of a degree, 6 years of relevant experience will be considered.

  • Proven success in sales/business development:identifyingnew opportunities, building client relationships, and exceeding sales goals.

  • Strong communication, presentation, and negotiation skills, with a proven ability to close deals and foster long-term partnerships.

  • Ability to use data in the development and sale of a media strategy.

  • Skilled at presenting complex solutions in a simple, easy-to-understand manner.

  • Ability to thrive in a fast-paced, deadline-driven environment whilemaintaininghigh levelsof client relationships and business excellence.

  • A valid driver's license,good drivingrecordand reliable transportation.

Preferred Qualifications

  • Expertin prospecting new business and nurturing existing client relationships through consultative selling and deep digital marketingexpertiseto deliver impactful, customized solutions.

  • Demonstrated success in developing strategic advertising solutions informed by a deep understanding of the evolving digital and media landscape.

  • Proven experience selling multi-platform digital advertising and media solutions, with a strong ability to adoptnew technologiesand approaches in a fast-changing environment.

  • Industry certifications and/or Google Ads certification (formerly AdWords).

  • Ability to thrive in a fast-paced, rapidly changing environment whilemaintainingstrong client relationships and delivering business excellence.

  • Comfort with hybrid work (3 in-office collaboration days per week).

Ready to turn strategy into success? Join Cox Media and build a career where your impact is measurable-and rewarded."

Make a bold move for your future.Apply today.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.



What Cox Communications employees say

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About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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