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Coveragex Jobs in Florida (NOW HIRING)

COVERAGEX LLC

Retention Specialist

Clearwater, FL · On-site

$22/hr

CoverageX is seeking a motivated Retention Specialist to join our customer success team onsite in Clearwater, FL. In this role, you'll handle inbound calls from clients who are considering canceling ...

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Coveragex information

What is the difference between Coveragex vs Insurance Agent?

AspectCoveragexInsurance Agent
Required CredentialsCertification in insurance products, licensing depending on stateSame as Coveragex, often requires state licensing and certifications
Work EnvironmentTypically office-based or remote, working with clients and insurance policiesOffice, client meetings, and fieldwork in some cases
Industry UsageUsed by companies offering insurance coverage solutionsUsed by individuals selling insurance policies
Common Search/ComparisonCoveragex vs Insurance Agent

Coveragex and Insurance Agent roles share similar credentials and work environments, both operating within the insurance industry. Coveragex often refers to a platform or service providing coverage options, while Insurance Agents are licensed professionals selling policies. The main difference lies in their functions: Coveragex may be a tool or provider, whereas Insurance Agents are the representatives who sell and manage policies.

What are popular job titles related to Coveragex jobs in Florida? For Coveragex jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Coveragex jobs in Florida look for? The top searched job categories for Coveragex jobs in Florida are:
What cities in Florida are hiring for Coveragex jobs? Cities in Florida with the most Coveragex job openings:
Coveragex jobs near you

Retention Specialist

COVERAGEX LLC

Clearwater, FL • On-site

$22/hr

Other

Posted 21 days ago

Job description

Overview:
CoverageX is seeking a motivated Retention Specialist to join our customer success team onsite in Clearwater, FL. In this role, you’ll handle inbound calls from clients who are considering canceling their insurance policies. You’ll provide solutions and incentives to retain their coverage, ensuring customer satisfaction while maximizing policy retention.

Responsibilities:

  • Handle inbound calls per day from customers considering policy cancellations.

  • Identify reasons for potential cancellations and present tailored solutions to retain the customer.

  • Effectively communicate product benefits, promotions, and retention offers.

  • Document all customer interactions accurately in the CRM system.

  • Collaborate with team members and management to improve retention strategies.

  • Meet and exceed individual retention and performance goals, including bonus targets.

  • Maintain a professional and empathetic tone during every customer interaction.

Qualifications:

  • Previous experience in retention within a B2C environment is required.

  • Excellent verbal and written communication skills.

  • Strong problem-solving and negotiation abilities.

  • Ability to work independently and as part of a team.

  • Comfortable working in a fast-paced inbound call environment.

  • Basic computer skills and familiarity with CRM software.

Compensation:

  • $22/hour base pay

  • Performance-based bonuses for each successfully retained policy

Why Join CoverageX:

  • Opportunity to earn uncapped bonuses

  • Friendly, team-oriented environment

  • Career growth within customer success and sales functions

Apply