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Courier Operations Manager Jobs in Kentucky (NOW HIRING)

$85 - $110/hr

Operations Manager - Client Services & Dispatch Excel Courier | Ashburn, VA | Full Time | On-Site Position Summary The Operations Manager - Client Services & Dispatch leads the Client Services and ...

$124 - $155/hr

Manage vendor relationships (wholesalers, couriers/carriers, packaging/temperature monitoring ... operations, cold-chain shipping, or limited distribution networks preferred.Experience with ...

$161 - $175/hr

Collaborate closely with Clinical Operations to drive biospecimen collection activities, courier ... Partner with Data Management to reconcile biospecimen data against EDC records, source ...

Truck Driver/Local Courier

Frankfort, KY · On-site

$14.50 - $19.75/hr

Truck Driver/Local Courier Drives gas or diesel powered trucks. Pick up, transport and deliver ... Supervised by Operations Manager or Unit Lead. Receives daily work assignments from Dispatcher.

$72 - $88/hr

Oversee courier operations and confirm safe and timely delivery of recovered organs. * Local and ... Notify the Manager/AOC of any unusual circumstances during organ placement and recovery processes.

$65 - $90/hr

This position requires an individual capable of managing complex security documentation, conducting ... Escort uncleared visitors in accordance with security protocols Courier Operations * Prepare ...

$135 - $170/hr

The Clinical Operations Manager (COM) provides line management of a team of Clinical Leads and/or ... couriers, regulatory consultants, and translators). General: * Adhere to Company policies ...

Print & Courier Associate

Lexington, KY · On-site

$17.50 - $20.75/hr

... center operations by completing scheduled courier runs, assisting customers at the retail front ... This position reports directly to the Site Manager or Site Supervisor. Job Duties and ...

Print & Courier Associate

Lexington, KY

$17.50 - $20.75/hr

... center operations by completing scheduled courier runs, assisting customers at the retail front ... This position reports directly to the Site Manager or Site Supervisor. Job Duties and ...

$74 - $147/hr

... Courier business. This role, as a quality representative plays a crucial role in ensuring ... This involves working closely with subject matter experts and the local operational team to ensure ...

$90 - $130/hr

The Fleet Safety and Compliance Manager at NOW Courier is responsible for developing, implementing ... Serve as a safety subject matter expert for leadership and field operations * Lead safety ...

New

$55 - $77/hr

... IN operation. This is a high-mileage opportunity requiring a cargo van and is ideal for an ... Why Join NOW Courier? * Be Your Own Boss: Embrace the freedom of managing your own independent ...

New

$70 - $85/hr

... operation. This opportunity is ideal for someone with a reliable car looking for a consistent ... Why Join NOW Courier? * Be Your Own Boss: Enjoy the freedom of managing your own independent ...

New

$150 - $180/hr

Manage relationships with third-party logistics providers, specialty couriers, and storage vendors ... Partner with lab operations in support of Research, Process Development, and Analytical Development ...

Phlebotomy Supervisor

Lexington, KY · On-site

$65K - $75K/yr

Support the Operations Manager and Sales team in setting up new draw sites. * Conduct, document ... Perform courier and processing duties when necessary Knowledge, Skills & Experience Required * High ...

$81.15/hr

... to mail operations. * Perform other duties as assigned. Qualifications * Knowledge of USPS, FedEx, UPS, and courier shipping procedures. * Strong organizational and time management skills.

Operations Controller

Erlanger, KY · On-site

$54K - $73K/yr

Build and manage flight schedules in AIMS * Process customer's operational requests (i.e. schedule changes, courier listing requests, etc.) * Research and set up required ground support for ...

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Infographic showing various Courier Operations Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Operations Manager - Client Services & Dispatch

Excel Courier, Inc.

On-site

$85 - $110/hr

Other

Posted 4 days ago


Job description

Operations Manager – Client Services & Dispatch

Excel Courier | Ashburn, VA | Full Time | On-Site

Position Summary

The Operations Manager – Client Services & Dispatch leads the Client Services and Dispatch teams, with primary accountability for personnel management, team development, and operational process ownership of these functions. Build, scale, and hold accountable high-performing teams that deliver service quality to customers. Partner with the operations management team to ensure end-to-end service delivery.

Essential Functions (Duties and Responsibilities)

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Service-quality accountability. Serve as the primary point of accountability for service-quality outcomes delivered by the Client Services and Dispatch functions.
  • Build and scale teams. Build and scale the Client Services and Dispatch teams in line with business growth, including workforce planning, hiring, onboarding, role design, staffing requirements, selection, and recommend termination.
  • Develop people and culture. Develop team members through coaching, mentoring, skills development, and career-path planning; guide employees in handling difficult or complex problems and resolving escalated complaints or disputes. Foster a positive, collaborative team culture using strong interpersonal and communication skills across all levels of the organization.
  • Performance standards and accountability. Establish clear performance.
    standards and accountability mechanisms; conduct regular performance reviews, coach through performance issues, and hold team members to defined expectations.
  • Process ownership and daily operations. Own and continuously improve the processes within Client Services and Dispatch; maintain metrics, reports, process documentation, customer service logs, and training records; prepare work schedules and assign specific duties.
  • Compliance and oversight. Monitor operations to ensure staff compliance with administrative policies and procedures, safety rules, contracts, and government regulations.
  • Cross-functional collaboration. Collaborate with the operations management team, to formulate and implement cross-functional policies, procedures, goals, and objectives, including process and technology initiatives.
Work Environment

This job operates in a demanding, high stress, fast-paced call-center office setting, as well as occasional presence in a temperature-controlled warehouse. This position routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Requirements

While performing the duties of this job the employee is frequently required to walk, sit, hear, speak, hold, visually inspect, and utilize repetitive hand motions requiring finger dexterity and hand eye coordination. Employee must maintain a professional and customer-friendly demeanor, be able to work in a fast paced environment, handle stressful situations, occasionally lift and handle packages up to 50 lbs., and be able to visually distinguish primary colors.

Core Competencies
  • Team Leadership
  • Managing People / People Development
  • Performance Coaching & Accountability
  • Interpersonal Skills / Impact and Influence
  • Conflict Resolution
  • Change Management
  • Customer Service
  • Delegation
  • Problem Solving
  • Communication
Required Education and Experience
  • Five or more years of people-management experience leading and developing teams in a high volume, dynamic environment.
  • Demonstrated track record of scaling teams, building accountability structures, and developing direct reports.
Compliance Requirements

Successful completion of all required pre-employment screenings, onboarding requirements, and mandatory training programs, including background screening, drug screening, credit check, HIPAA training, TSA training, and other company-required certifications.

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